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Scheduling Operations Associate Jobs in Wake Forest, NC

Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company ...

Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company ...

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Scheduling Operations Associate information

See Wake Forest, NC salary details

$9

$22

$45

How much do scheduling operations associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for scheduling operations associate in Wake Forest, NC is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $25.96 per hour, depending on experience, location, and employer.

What does a scheduling operations associate do?

A Scheduling Operations Associate is responsible for coordinating and managing schedules for employees, resources, or services within an organization. Their tasks often include organizing appointments, maintaining calendars, ensuring efficient use of time and resources, and communicating with relevant stakeholders to avoid conflicts or overlaps. They use scheduling software and tools to monitor and adjust schedules as needed, helping to streamline operations and improve productivity. This role requires strong organizational, communication, and problem-solving skills.

What are some common challenges faced by scheduling operations associates and how can they be managed?

Scheduling Operations Associates often encounter challenges such as managing last-minute changes, balancing multiple priorities, and coordinating across departments to avoid conflicts. Effective communication, adaptability, and strong organizational skills are essential for success in this role. Utilizing scheduling software and maintaining open channels with stakeholders can help manage these challenges and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a scheduling operations associate, and why are they important?

To thrive as a Scheduling Operations Associate, you need strong organizational skills, attention to detail, and experience in scheduling or administrative roles, often supported by a bachelor’s degree. Familiarity with scheduling software (such as Microsoft Outlook, Google Calendar, or workforce management systems) and proficiency in Excel are typically required. Excellent communication, problem-solving abilities, and adaptability help you manage shifting priorities and coordinate effectively with teams. These skills ensure efficient operations, minimize scheduling conflicts, and support smooth business workflows.

What is the difference between Scheduling Operations Associate vs Scheduling Coordinator?

AspectScheduling Operations AssociateScheduling Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in office administrationHigh school diploma; experience in scheduling or administrative roles often preferred
Work EnvironmentOffice setting, often supporting operations teamsOffice environment, coordinating schedules across departments or clients
Employer & Industry UsageUsed in healthcare, logistics, and corporate sectorsCommon in healthcare, education, and corporate sectors
Primary FocusManaging scheduling operations, data entry, and supporting workflowOrganizing and coordinating schedules, communicating with stakeholders

The main difference between a Scheduling Operations Associate and a Scheduling Coordinator lies in their scope of responsibilities. The Associate typically focuses on supporting operational workflows and data management, while the Coordinator emphasizes organizing and communicating schedules across teams or clients. Both roles require similar credentials and are found in various industries, but their specific duties and focus areas differ slightly.

What job categories do people searching Scheduling Operations Associate jobs in Wake Forest, NC look for?

The top searched job categories for Scheduling Operations Associate jobs in Wake Forest, NC are:

What cities near Wake Forest, NC are hiring for Scheduling Operations Associate jobs?

Cities near Wake Forest, NC with the most Scheduling Operations Associate job openings:

Radiology Scheduling Supervisor

Wake Radiology UNC REX Healthcare

Raleigh, NC • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement

Posted 18 days ago


Job description

Position: Radiology Scheduling Supervisor


Location: Raleigh, NC


Job Id: 490


# of Openings: 1


Radiology Scheduling Supervisor


Are you a data-driven leader with a passion for patient care and operational excellence? Wake Radiology UNC Health Rexis seeking a dynamic RadiologyScheduling Supervisor to lead our centralized and MRI scheduling operations. This is an in-office position in the North Hills area of Raleigh.


The Mission:

As the Scheduling Supervisor, you will oversee the centralized scheduling of imaging studies (MRI, CT, Ultrasound, Mammography, X-Ray, Bone Density, Nuclear Medicine and PET) across multiple locations. You will oversee a team of 30+ schedulers, track operations and metrics daily, and use data to enhance performance. Beyond managing central and MRI scheduling, you will serve as a key partner to the Ancillary Services Manager, providing essential support for broader departmental initiatives and ensuring seamless coordination across the entire imaging lifecycle.


What We Are Looking For…


A leader who can balance the \"big picture\" of departmental goals with the daily details of a high-volume call center.


  • You will take a hands‑on approach to mentoring and developing our Senior Lead Schedulers, empowering them to grow as supervisors and ensuring a strong leadership pipeline.
  • You will foster accountability, continuous learning, and a \"patient‑first\" mentality within your team.
  • You will ensure strict compliance with HIPAA regulations and insurance requirements across your team, maintaining the highest standards for patient confidentiality and data security.
  • You will track call volumes, response times, and abandonment rates, turning those numbers into actionable improvements for the department.
  • You are willing to support the Ancillary Services Manager in cross‑functional projects involving medical records, image retrieval, and reading room coordination.

What You Bring…

You aren’t just a manager; you’re a coach and a builder. You have technical \"know‑how\" of medical imaging combined with the \"people‑skills\" to lead and develop a large team effectively.


  • 5+ years of healthcare experience, with at least 3 years in a management or supervisory role.
  • A track record of identifying talent when interviewing candidates
  • You know how to provide feedback and support to create a high-performing team.
  • Previous experience in radiology scheduling, centralized scheduling or high-volume call centers is essential. (Bonus points if you're a pro with EPIC!).
  • You are familiar with imaging terminology (MRI, CT, Mammography) and understand the nuances of scheduling protocols.
  • A Bachelor’s or Associate degree in Healthcare Administration or Business is preferred, along with the ability to prioritize competing demands in a fast-paced environment.
  • A highly competitive salary and comprehensive benefits package, including health, dental, and vision insurance, 401(k), and profit‑sharing.

Ready to Make Your Mark?
If you’re a leader who believes that operational excellence starts with accuracy and ends with an exceptional patient journey, we want to talk to you.

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