Exposure to SCCM and/or Microsoft Intune is preferred. * Experience supporting enterprise environments. * Knowledge of Mobile Device Management (MDM) solutions such as Microsoft Intune. * Excellent ...
Exposure to SCCM and/or Microsoft Intune is preferred. * Experience supporting enterprise environments. * Knowledge of Mobile Device Management (MDM) solutions such as Microsoft Intune. * Excellent ...
Sccm Intune Engineer information
What is an SCCM Intune engineer?
What are the key skills and qualifications needed to thrive as an SCCM Intune engineer?
What are some common challenges faced by SCCM Intune engineers when managing large-scale device deployments?
What is the difference between Sccm Intune Engineer vs Sccm Administrator?
| Aspect | Sccm Intune Engineer | Sccm Administrator |
|---|---|---|
| Certifications | MCSE, Microsoft Certified: Modern Desktop Administrator | MCSE, Microsoft Certified: System Center Configuration Manager |
| Work Environment | Focus on device management, cloud integration, and endpoint security | Primarily on-premises infrastructure, managing SCCM environments |
| Employer & Industry Usage | IT service providers, large enterprises adopting cloud solutions | Organizations with existing SCCM infrastructure, on-premises focus |
The Sccm Intune Engineer specializes in integrating SCCM with cloud-based Intune solutions for modern device management, while the Sccm Administrator primarily manages on-premises SCCM environments. Both roles require similar certifications but differ in focus on cloud versus on-premises infrastructure.
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Job description
Job Details
- Benefits: No benefits are provided with this contract.
- Location: Crystal Springs, MS (Onsite)
- Duration: 3 months
- Employment Type: 1099 Independent Contractor
SUMMARY
We are looking for an experienced OSS (Onsite Support Services) Technician to provide onsite IT support at our client’s location in Crystal Springs, MS. This is a full-time onsite opportunity for an initial 90-day engagement, with a strong possibility of extension based on business needs and performance.
TECHNICAL SKILLS
- Provide onsite Level 1 & Level 2 technical support for laptops, desktops, mobile devices, printers, and peripherals.
- Troubleshoot hardware, software, and operating system issues.
- Handle incidents, service requests, hardware replacements, and break/fix support.
- Install, configure, and update Windows operating systems and approved enterprise applications.
- Perform hardware diagnostics, repairs, and preventive maintenance.
- Support system imaging, deployment, migration, and refresh activities.
- Install, configure, and maintain approved software applications.
- Ensure compliance with software licensing and organizational standards.
- Perform basic network troubleshooting including LAN, Wi-Fi, VPN, TCP/IP, DNS, and DHCP.
- Coordinate with remote infrastructure and network teams for escalated issues.
- Support conference room AV equipment and meeting room technologies.
- Track IT assets, accessories, and inventory accurately.
- Manage device issuance, recovery, replacement, and disposal following company procedures.
- Maintain accurate incident and service request documentation using ITSM tools.
- Update knowledge base articles when required.
- Provide regular status updates to the Regional IT Manager.
- Minimum 2+ years of experience in Desktop Support, IT Support, or Technical Support.
- Strong troubleshooting experience with Windows 10/11 and Microsoft 365.
- Experience supporting desktops, laptops, printers, scanners, and peripheral devices.
- Hands-on experience with ITSM tools such as ServiceNow, JIRA, or similar.
- Intermediate English communication skills (written and verbal).
- Ability to work independently in an onsite client environment.
- Windows 10/11 administration and troubleshooting.
- Microsoft Office Suite and Microsoft 365.
- Basic Microsoft 365 administration.
- Hardware troubleshooting and replacement.
- TCP/IP, DNS, DHCP, LAN, Wi-Fi, and VPN troubleshooting.
- Remote support tools such as TeamViewer and AnyDesk.
- Exposure to SCCM and/or Microsoft Intune is preferred.
- Experience supporting enterprise environments.
- Knowledge of Mobile Device Management (MDM) solutions such as Microsoft Intune.
- Excellent customer service and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Self-motivated and capable of working independently.
- Strong organizational and time management skills.
- CERTIFICATIONS
- CompTIA A+
- Microsoft Certified Professional (MCP)
- ITIL Foundation Certification
WORK AUTHORIZATION
Preferred: U.S. Citizens, s, and L2 visa holders.
About Axiom Technologies
Sourced by ZipRecruiter
Industry
Network security
Company size
1 - 10 Employees
Headquarters location
Reston, VA, US
Year founded
2016