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Scaled Customer Success Manager Jobs in Iowa (NOW HIRING)

Van Meter Inc.

Customer Success Coordinator

Cedar Rapids, IA · On-site

$17.75 - $23/hr

The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency · Manage ...

Van Meter Inc

Customer Success Coordinator

Cedar Rapids, IA · On-site

$17.75 - $23/hr

The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency • Manage ...

Van Meter

Customer Success Coordinator

Cedar Rapids, IA · On-site

$17.75 - $23/hr

The Customer Success Coordinator plays a critical role in delivering an exceptional customer ... Manage multiple service requests simultaneously across various channels while maintaining ...

Van Meter

Customer Success Coordinator

Cedar Rapids, IA · On-site

$17.75 - $23/hr

The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency Manage multiple ...

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Scaled Customer Success Manager information

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$30.5K

$78K

$131.5K

How much do scaled customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for scaled customer success manager in Iowa is $78,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,000.00 per year, depending on experience, location, and employer.

How does a scaled customer success manager balance supporting a large customer portfolio while maintaining personalized engagement?

A Scaled Customer Success Manager is responsible for managing a high volume of customer accounts, often leveraging technology and automation to ensure proactive communication and support. While they may not provide the same level of one-on-one interaction as traditional CSMs, they use targeted campaigns, webinars, and digital resources to deliver value at scale. Success in this role requires strong organizational skills and the ability to analyze customer data to identify trends and prioritize outreach. Collaboration with sales, product, and support teams is common to address customer needs efficiently and improve overall satisfaction.

What are the key skills and qualifications needed to thrive as a scaled customer success manager?

To thrive as a Scaled Customer Success Manager, you need expertise in customer relationship management, data analysis, and a solid understanding of SaaS products, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, customer success platforms such as Gainsight or Totango, and proficiency in tools for automation and reporting are typically required. Outstanding communication, problem-solving abilities, and the ability to manage multiple accounts efficiently are key soft skills for excelling in this role. These skills ensure that customer needs are proactively addressed at scale, driving retention and long-term business growth.

What is a scaled customer success manager?

A scaled customer success manager is a role focused on managing customer relationships at a larger volume, often using automation tools and standardized processes to support a broader customer base efficiently. This position typically involves leveraging customer data, CRM systems, and cross-functional collaboration to ensure customer retention and satisfaction at scale.

What are popular job titles related to Scaled Customer Success Manager jobs in Iowa?

For Scaled Customer Success Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Scaled Customer Success Manager jobs in Iowa look for?

The top searched job categories for Scaled Customer Success Manager jobs in Iowa are:

What cities in Iowa are hiring for Scaled Customer Success Manager jobs?

Cities in Iowa with the most Scaled Customer Success Manager job openings:

Scaled Customer Success Manager jobs near you

Client Success Manager

Globe Life: Moore Organizations

Davenport, IA • On-site

Full-time

Posted 28 days ago

Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus

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