ZipRecruiter

Log In

1

Samsung Service Account Manager Jobs (NOW HIRING)

Samsung Electronics

Service Operations Manager

Plano, TX · On-site

... Samsung Appliance/Television Branded Engineer (BE) and Authorized Service Center (ASC) providers ... Utilizing their account management, network management, leadership skills and industry knowledge ...

icon Mechanical

Service Account Manager

Charlotte, NC · On-site

$75K - $120K/yr

Service Account Manager icon Mechanical is seeking qualified professionals to join our Service Department . We are a full-service mechanical contractor and construction firm specializing in ...

Crete United

Service Account Manager

Denver, CO · On-site

$75K - $90K/yr

The Service Account Manager will be responsible for managing and expanding an established portfolio of commercial customers, serving as the primary point of contact for service needs, identifying ...

TekSky

Electrical Service Account Manager

Houston, TX · On-site

Account Management & Client Relations: * Serve as primary contact for assigned accounts and ensure customer satisfaction. * Build strong, long-term relationships with clients. * Manage service ...

Protos Security

Service Account Manager

Roanoke, VA · On-site

$47K - $70K/yr

Position Summary Protos is seeking a Senior Service Agent/Account Manager to join its National Operations Service Center in Roanoke, VA. Our work environment is fast paced, positive and stresses ...

next page

Showing results 1-20

All JobsBusiness JobsSales JobsAccount Manager JobsSamsung Service Account Manager Jobs

Samsung Service Account Manager information

See salary details

$33.5K

$68.3K

$144.5K

How much do samsung service account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for samsung service account manager in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Samsung Service Account Manager jobs?

For Samsung Service Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Samsung Service Account Manager job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 2% Full Time, 61% Part Time, 6% Temporary, 18% Contract, and 7% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.

B2B Service Account Manager

Plano, TX • On-site

Samsung Electronics Co., Ltd.
Appliances and Electrical and Electronics Wholesalers • 10K+ employees
Learn more about Samsung Electronics Co., Ltd.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

Job description

Position Summary
This role is not eligible for immigration sponsorship
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com.
For the latest news, visit news.samsung.com/us.
Role and Responsibilities
Essential Duties and Responsibilities:
  • Provide on-site brand ambassador role as a representative of Samsung B2B Care
  • Receiving and providing solutions for site escalations, and navigate to internal team and relevant department to close the escalations
  • Regional customer relationship management
  • Joint collaboration with service account manager and sales team to represent Samsung for existing business review as well as supporting new Business Opportunity (BO)
  • Provide on-site, engineering level support for Samsung visual display products and services
  • Provide training, performance evaluations, reporting and real-time technical support for Samsung service teams and service partners
  • Support the development, proof of concept, implementation and long-term operations of new and existing Samsung professional services
  • Communicate and coordinate with customers and internal Samsung teams to investigate and resolve potential quality concerns
  • Develop, coordinate and manage small to medium sized service related projects
  • Develop and present engineering level documentation related to various support activities
  • Represent Samsung Customer Service in a professional manner
  • Travel by ground and/or air to work in diverse work environments throughout the U.S.
  • Be prepared to travel with short notice, with a maximum of 80% travel possible
  • Periodically provide after hours and/or weekend support to accommodate customer schedules
  • Maintain a functional home office to support a professional and effective work environment
  • Perform all duties and responsibilities while traveling and working outside of the home office
  • Physically carry products, parts, tools and ladders to and from the vehicle and the work site
  • Work at heights, safely utilizing Ladders, lifts, and booms, when required
  • Lift, carry and maneuver objects up to 65 pounds without assistance

Skills and Qualifications
Degree/Background/Experience Required:
  • Bachelor's Degree (or equivalent experience).
  • Six (6) years of customer service experience and escalation handling.
  • Experience with installation, operation and support of digital signage products and complex audio visual presentation and automated control systems is a plus
  • Strong preference with customer escalation support, customer facing role with customer centric mindset and strong soft skill
  • Prefer experience with installing and supporting Samsung indoor and outdoor digital signage products, including Direct View LED, LFD, MagicInfo, Hospitality TV and PC monitors
  • Current OSHA 30 job-site safety training certification a plus
  • Proficient with computers, networking, operating system and various Microsoft Office products
  • Familiar with a wide range of hardware and software troubleshooting technologies and tools
  • Read and interpret electronic schematics and architectural blue prints
  • Must be self-motivated, organized and able to work without direct supervision
  • Demonstrates clear and effective written and verbal communication skills
  • Demonstrates professionalism when interacting with customers, employees and colleagues
  • Demonstrates leadership and teamwork skills
  • Demonstrates effective technical training skills
  • Possess a valid driver's license and is a safe driver

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

What Samsung Electronics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply