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Salesforce Support Jobs in Rhode Island (NOW HIRING)

Hayward

Salesforce Developer

North Kingstown, RI · On-site

$53.75 - $71.25/hr

Supporting Marketing Cloud initiatives including automation, subscriber data management, and ... Integrate Salesforce with internal and third-party systems (e.g., Kafka, Nifi, FormAssembly, AS/400 ...

Hayward Industries

Salesforce Developer

North Kingstown, RI · On-site

$53.75 - $71.25/hr

Supporting Marketing Cloud initiatives including automation, subscriber data management, and ... Integrate Salesforce with internal and third-party systems (e.g., Kafka, Nifi, FormAssembly, AS/400 ...

PPL Corporation

Senior Salesforce Developer

Providence, RI · Hybrid

$126K - $155K/yr

Supporting, enhancing, and upgrading multiple Salesforce organizations within the enterprise. * Develop end-to-end Salesforce solutions using Salesforce Platform, Classic, Lightning Web components ...

Epitec

Systems Analyst - Intermediate

Providence, RI · On-site

Job #105349 Position: IT Project Manager / Salesforce Administrator Location: Providence, RI (Hybrid) Duration: Long Term Contract (Up to 5 years) Hours: 35 Hours per week Summary * Support the Rhode ...

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Salesforce Support information

See Rhode Island salary details

$39.7K

$96.8K

$151.8K

How much do salesforce support jobs pay per year?

As of Jul 31, 2026, the average yearly pay for salesforce support in Rhode Island is $96,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

How hard is it to get hired by Salesforce?

Getting hired as a Salesforce Support specialist typically requires relevant experience with Salesforce platforms, strong problem-solving skills, and certifications such as Salesforce Certified Support Specialist. The hiring process can be competitive, often involving multiple interview rounds and technical assessments to evaluate technical knowledge and customer service abilities.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is the Salesforce support role?

A Salesforce Support role involves assisting users with technical issues related to Salesforce software, troubleshooting problems, and providing solutions to ensure smooth system operation. It often requires knowledge of Salesforce tools, user management, and basic customization, with certifications like Salesforce Certified Support Specialist being beneficial.

Is Salesforce still in demand in 2026?

Salesforce support roles are expected to remain in demand through 2026 due to the continued growth of Salesforce's cloud-based CRM platform and the need for skilled professionals to maintain and customize these systems. Proficiency in Salesforce tools, certifications, and related skills will enhance job prospects in this field.

Why is Salesforce falling?

Salesforce support roles may experience challenges due to system outages, software updates, or integration issues that impact user experience. Staying current with Salesforce releases, certifications, and troubleshooting skills can help support professionals address these problems effectively.

What is a Salesforce Support job?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the most commonly searched types of Salesforce Support jobs in Rhode Island? The most popular types of Salesforce Support jobs in Rhode Island are:
What are popular job titles related to Salesforce Support jobs in Rhode Island? For Salesforce Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Salesforce Support jobs in Rhode Island look for? The top searched job categories for Salesforce Support jobs in Rhode Island are:
Salesforce Support jobs near you
Infographic showing various Salesforce Support job openings in Rhode Island as of July 2026, with employment types broken down into 5% Locum Tenens, 85% Full Time, 8% Part Time, and 2% Contract. Highlights an 77% Physical, 5% Hybrid, and 18% Remote job distribution, with an average salary of $96,817 per year, or $46.5 per hour.

Salesforce Developer

Hayward

North Kingstown, RI • On-site

$53.75 - $71.25/hr

Full-time

Re-posted 14 days ago

Job description

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

The CRM Developer, with direction from the Director, CRM and key business stakeholders, designs, develops, and supports CRM solutions that enable business operations and customer engagement. This role is responsible for the implementation, customization, and integration of Salesforce technologies to deliver scalable, high-quality solutions.

The CRM Developer ensures the stability and performance of the Salesforce platform through development, system integration, testing, and ongoing support. This role partners closely with cross-functional teams to translate business requirements into technical solutions that drive efficiency, data accuracy, and customer experience improvements. This position is in office 5 days per week in North Kingstown, RI.

Responsibilities

Key Responsibilities Include:

  • Collaborating with business stakeholders and technical teams to translate requirements into scalable Salesforce solutions.
  • Designing, developing, and deploying custom Salesforce functionality, including integrations and automation.
  • Supporting system integrations across internal and third-party platforms using APIs and middleware tools.
  • Ensuring platform reliability through proactive monitoring, issue resolution, and continuous improvement.
  • Supporting Marketing Cloud initiatives including automation, subscriber data management, and campaign enablement.
  • Maintaining data integrity, governance standards, and system performance across CRM and connected systems.
  • Contributing to application standards, documentation, and development best practices. The scope of system enablement extends beyond CRM platforms to include the support and enablement of additional technology solutions, such as:
  • AI development and integration
  • Warranty Management System
  • Customer Contact Center Solutions (voice, text, ai-driven support)
  • Email Marketing platforms
  • Additional data-handling SaaS applications

Technical Leadership & Business Collaboration

  • Collaborate with the Director, CRM and business stakeholders to gather and translate business requirements into technical solutions.
  • Lead implementation of customer-driven solutions using strong technical design skills and cross-functional collaboration.
  • Develop, document, and enforce application standards, procedures, and best practices.

Development & Innovation

  • Design, develop, test, and deploy solutions on the Salesforce platform using Apex, Visualforce, and related technologies.
  • Build and enhance applications on the Force.com platform to meet evolving business needs.
  • Develop SQL, SOQL, and other queries to support automation, integrations, and reporting needs.
  • Configure triggers, automations, and API-based processes to support system functionality and integrations.

Integration & Platform Management

  • Integrate Salesforce with internal and third-party systems (e.g., Kafka, Nifi, FormAssembly, AS/400, and other enterprise applications).
  • Ensure service-level availability and reliability of the Salesforce platform and connected applications.
  • Provide support for break/fix issues, enhancements, and system performance improvements.
  • Assist with planning, development, and deployment of application changes, upgrades, and new releases.

Data, Quality & Operational Support

  • Maintain data structures and ensure data integrity, consistency, and accuracy across platforms.
  • Support troubleshooting and resolution of technical issues through strong analytical and problem-solving skills.
  • Identify opportunities to improve system performance, automation, and overall user experience.

Qualifications

Skills & Abilities:

  • Strong knowledge of Salesforce development tools including Apex, Visualforce, and Lightning frameworks.
  • Experience with REST/SOAP APIs and integration patterns.
  • Understanding of service-oriented architecture (SOA) and web services.
  • Proficiency with SQL, SOQL, and Ampscript.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.

Qualifications:

  • 3+ years of Salesforce or CRM development experience.
  • 2+ years of experience with Force.com development tools (Apex, Visualforce, APIs, Metadata tools).
  • Experience integrating Salesforce with enterprise systems and middleware platforms (e.g., Kafka, NiFi).
  • Salesforce certifications (e.g., Platform Developer I, App Builder) required; Platform Developer II preferred.
  • Experience with modern front-end technologies such as Lightning, Angular, or React preferred.

Education:

Bachelor's degree in computer science, information systems, or a related discipline, or equivalent experience.

Physical Requirements:

Must be able to sit for extended periods of time. Regularly required to stand, walk, talk and hear.

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