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Salesforce Support Administrator Jobs (NOW HIRING)

Batteries Plus

Salesforce Administrator

Hartland, WI · On-site

The Salesforce Administrator is responsible for the day-to-day management, configuration, support, and continuous improvement of the Salesforce CRM platform. This role works closely with Commercial ...

Batteries Plus

Salesforce Administrator

Hartland, WI · On-site

The Salesforce Administrator is responsible for the day-to-day management, configuration, support, and continuous improvement of the Salesforce CRM platform. This role works closely with Commercial ...

Mondo

Salesforce Admin

Charlotte, NC · Remote

$41 - $45/hr

Not eligible for visa sponsorship The client is seeking a Salesforce Administrator to serve as the primary bridge between business users and the Salesforce platform, providing hands-on support ...

ELGi North America

Customer Support Administrator

Charlotte, NC · On-site

$17.25 - $23.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for ... Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system ...

ELGi

Customer Support Administrator

Charlotte, NC · On-site

$16.75 - $22.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for ... Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

Offer first-level support to Service Cloud and Sales Cloud users through Jira tickets ... Salesforce Administrator certification (ADM 201) + any extra Salesforce Certifications. * You ...

ELGi North America

Customer Support Administrator

Charlotte, NC · On-site

$16.75 - $22.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for ... Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

Offer first-level support to Service Cloud and Sales Cloud users through Jira tickets ... Salesforce Administrator certification (ADM 201) + any extra Salesforce Certifications. * You ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

Offer first-level support to Service Cloud and Sales Cloud users through Jira tickets ... Salesforce Administrator certification (ADM 201) + any extra Salesforce Certifications. * You ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

Offer first-level support to Service Cloud and Sales Cloud users through Jira tickets ... Salesforce Administrator certification (ADM 201) + any extra Salesforce Certifications. * You ...

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All JobsBusiness JobsSales JobsSales Support Associate JobsSalesforce Support Administrator Jobs

Salesforce Support Administrator information

See salary details

$40.5K

$98.9K

$155K

How much do salesforce support administrator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for salesforce support administrator in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a Salesforce Support Administrator?

Salesforce Support Administrators are professionals responsible for managing and maintaining an organization's Salesforce platform. They handle user account management, troubleshoot issues, configure system settings, and provide technical support to end-users. Their role also includes training staff, implementing system updates, and ensuring data integrity and security within Salesforce. By performing these tasks, they help organizations maximize the value of their Salesforce investment and maintain efficient business processes.

How does a Salesforce Support Administrator typically collaborate with other departments to resolve user issues?

A Salesforce Support Administrator regularly works with teams such as Sales, Marketing, and IT to resolve user issues and ensure the platform supports business processes. Collaboration often involves gathering input from end-users, understanding their workflows, and coordinating with technical teams to implement solutions or troubleshoot problems. This cross-departmental communication helps ensure that system updates or changes align with organizational needs and user expectations. Regular meetings, ticketing systems, and clear documentation are key tools used in these collaborative efforts.

What are the key skills and qualifications needed to thrive as a Salesforce Support Administrator, and why are they important?

To thrive as a Salesforce Support Administrator, you need a solid understanding of Salesforce platform administration, troubleshooting, and user management, typically supported by a Salesforce Administrator certification. Familiarity with tools like Salesforce Service Cloud, permission sets, and data management utilities is essential. Strong problem-solving abilities, communication skills, and patience help you effectively address user issues and collaborate with teams. These skills are vital to ensure system reliability, optimize user experience, and maintain efficient business operations.

What is the difference between Salesforce Support Administrator vs Salesforce Administrator?

AspectSalesforce Support AdministratorSalesforce Administrator
CertificationsSalesforce Certified Support AdministratorSalesforce Certified Administrator
Primary FocusSupporting users, troubleshooting issues, maintaining support casesConfiguring, customizing, and managing Salesforce platform
Work EnvironmentHelp desk, support teams, end-user trainingAdmin teams, project management, system configuration
Common UsageCustomer support, technical support rolesPlatform management, process automation

The Salesforce Support Administrator primarily focuses on assisting users, troubleshooting issues, and maintaining support cases, often working closely with support teams. In contrast, the Salesforce Administrator handles platform configuration, customization, and overall system management. While both roles require Salesforce certifications and involve working within the Salesforce environment, their core responsibilities differ, with the Support Administrator emphasizing user support and issue resolution.

How much do Salesforce Support Administrators get paid?

Salesforce Support Administrators typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, certifications, and location. Entry-level roles may start around $50,000, while experienced professionals with advanced skills can earn over $100,000 annually.

Is Salesforce Support Administrator still in demand?

Salesforce Support Administrators are in consistent demand due to the widespread use of Salesforce CRM across industries. They are needed to manage user support, troubleshoot issues, and maintain system configurations, often requiring familiarity with Salesforce tools and certifications like Salesforce Certified Administrator.

Is a Salesforce Support Administrator a good career?

A Salesforce Support Administrator is a valuable role that involves managing and troubleshooting Salesforce platforms, requiring skills in CRM tools, data management, and user support. It offers opportunities for career growth, certifications, and working in various industries that use Salesforce. The role typically involves a standard work schedule and ongoing learning to stay current with platform updates.

Is it hard to get a job as a Salesforce Support Administrator?

Getting a job as a Salesforce Support Administrator can be competitive, but having relevant skills such as Salesforce certifications, experience with CRM systems, and strong problem-solving abilities can improve your chances. Employers often look for candidates familiar with Salesforce tools, customer support, and troubleshooting, making technical knowledge and certifications valuable assets.

What states have the most Salesforce Support Administrator jobs?

States with the most job openings for Salesforce Support Administrator jobs include:

What are popular job titles related to Salesforce Support Administrator jobs?

For Salesforce Support Administrator jobs, the most frequently searched job titles are:

Salesforce Support Administrator jobs near you
Infographic showing various Salesforce Support Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Operations Support Administrator

Bronx, NY • On-site

Allstate Sprinkler
Facilities Support Services • 51 - 200 employees
Learn more about Allstate Sprinklerexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Operations Support Administrator

About the Company

Allstate Sprinkler is an affiliated company of Guardian Fire Protection Services and trusted provider of fire protection services, proudly serving commercial, residential, and industrial clients throughout New York City and the surrounding areas. Based in the Bronx, New York, Allstate specializes in the design, installation, inspection, and maintenance of automatic fire sprinkler systems, fire alarm systems, fire alarm monitoring, and fire extinguishers, delivering reliable, code-compliant solutions that protect lives and property. With a strong commitment to quality workmanship and regulatory compliance, Allstate partners with building owners, property managers, and contractors to ensure all systems meet FDNY and NFPA standards. Known for its technical expertise and customer-focused approach, the company supports both new construction and retrofit projects, providing tailored fire protection solutions across a wide range of facilities to protect lives, property and assets.

About the Opportunity

AllState Sprinkler is currently seeking an Operations Support Administrator that is well organized, goal oriented and has excellent communication skills.

Job Duties

  • Call our large customer data base to schedule appointments
  • Obtain information from customers for necessary inspections
  • Data entry of customer information
  • Develop daily routes by geographic area that meet revenue expectations
  • Answer customer calls to schedule inspections, repairs, and emergency services
  • Contact customers to thoroughly explain the repair quote and why it is needed to bring their fire systems into code compliance and ultimately get the customers written approval to complete the repair.
  • Ensure that all contact with customers regarding non-compliances are accurately documented within a specified time so that the company is protected from liability exposure related to the deficiency and are aware of the life safety risk.
  • Enter contracts for new customers using Salesforce and ServiceTrade programs
  • Assist accounts receivable division as needed
  • Assist sales division as needed
  • Other duties as needed

Qualifications

  • Advanced skills using Microsoft Office, experience with Salesforce is a plus, but not required
  • Strong interpersonal and communication skills.
  • Strong organizational and time management skills
  • Have a strong work ethic, be self-motivated, and possess an honest, genuine drive

Compensation

  • Pay is hourly and is negotiable dependent on candidate experience
  • Quarterly bonus opportunities

Benefits

  • 401K
  • Medical, Dental and Vision Insurance
  • Short Term Disability
  • Long Term Disability
  • Life and AD&D insurance
  • Vacation and Personal time
  • Paid holidays
  • Tuition Reimbursement

AllState Sprinkler, LLC is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

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