Salesforce Operations Lead Jobs (NOW HIRING)

Job Summary:
Keylent Inc is seeking a SFDC COE/DevOps Lead to join their team. The role involves leading business engagements, managing Salesforce environments, and driving the adoption of DevSecOps practices across new business units.
Responsibilities:
• Lead business engagements by working with business to understand the demand and provide recommendations on solutions/roadmaps
• Hands on experience in Sales and Service Cloud with experience in CTI, Integrations using various authentication models
• Hands on experience in maintaining and managing code across multiple environments
• Hands on experience in building environments and migrating code using ANT, Change Sets, AUTORABIT etc
• Extensive experience in DevSecOPs to enable new business units to adopt DevSecOps and guide on tools and techniques to adopt CI/CD
• Hands on experience with various salesforce platforms like Service Cloud (Required), Marketing Cloud(Optional), Sales Cloud (Optional)
• Hands on experience or knowledge of the various channels available in Service Cloud (ie. CTI, SMS, Email etc) and how to implement those.
• Hands on experience on all the config options available by Salesforce (specifically workflow, process builder and lightning flow, Email Templates, Quick Texts, Quick Actions, Assignment Rules etc.)
• Hands on experience with custom application development utilizing Visualforce, Lightning Components/Framework, Lightning Events(Lightning Component and Events are must)
• Hands on experience with designing and implementing custom applications on the Salesforce platform using Apex programming (Trigger and Handlers)
• Hands on experience with object modeling in Salesforce and understanding of fundamental database concepts (including SOQL)
• Hands on experience in application development using technologies like HTML, CSS, and JavaScript
• Hands on experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs (Sync and Async)
• Hands on experience working with Continuation Pattern for making call outs.
• Hands on experience debugging both Apx and Lightning Component code incase of issues
• Hands on experience in resolving code conflicts and merge issues
• Ability to explore Appexchange products or other product vendors from the market to meet new / existing business needs
• Hands on experience in doing product evaluation, product fitment analysis and scoring
• Ability to identify tech debt and plan for code remediation
• Ability to manage shared platform hosting multiple applications and identify platform issues, plan for new app onboarding, app-deboarding etc
• Ability to identify and create reusable components and value-adds to enhance the COE footprint
• Hands on experience in managing teams and working on clarifying scope, prioritizing the work for team and managing deliverables of the team
Qualifications:
Required:
• 8+ years of experience in SFDC config/customization
• Tech Lead with extensive experience in leading/driving a Salesforce COE
• Lead business engagements by working with business to understand the demand and provide recommendations on solutions/roadmaps
• Hands on experience in Sales and Service Cloud with experience in CTI, Integrations using various authentication models
• Hands on experience in maintaining and managing code across multiple environments
• Hands on experience in building environments and migrating code using ANT, Change Sets, AUTORABIT etc
• Extensive experience in DevSecOPs to enable new business units to adopt DevSecOps and guide on tools and techniques to adopt CI/CD
• Hands on experience with various salesforce platforms like Service Cloud (Required), Marketing Cloud(Optional), Sales Cloud (Optional)
• Hands on experience or knowledge of the various channels available in Service Cloud (ie. CTI, SMS, Email etc) and how to implement those.
• Hands on experience on all the config options available by Salesforce (specifically workflow, process builder and lightning flow, Email Templates, Quick Texts, Quick Actions, Assignment Rules etc.)
• Hands on experience with custom application development utilizing Visualforce, Lightning Components/Framework, Lightning Events(Lightning Component and Events are must)
• Hands on experience with designing and implementing custom applications on the Salesforce platform using Apex programming (Trigger and Handlers)
• Hands on experience with object modeling in Salesforce and understanding of fundamental database concepts (including SOQL)
• Hands on experience in application development using technologies like HTML, CSS, and JavaScript
• Hands on experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs (Sync and Async)
• Hands on experience working with Continuation Pattern for making call outs.
• Hands on experience debugging both Apx and Lightning Component code incase of issues
• Hands on experience in resolving code conflicts and merge issues
• Ability to explore Appexchange products or other product vendors from the market to meet new / existing business needs
• Hands on experience in doing product evaluation, product fitment analysis and scoring
• Ability to identify tech debt and plan for code remediation
• Ability to manage shared platform hosting multiple applications and identify platform issues, plan for new app onboarding, app-deboarding etc
• Ability to identify and create reusable components and value-adds to enhance the COE footprint
• Hands on experience in managing teams and working on clarifying scope, prioritizing the work for team and managing deliverables of the team
• Minimum Certifications – Admin, Advanced Admin, PD1, Architect level certifications preferred
• Experience in Agile a must, SAFe a plus
Preferred:
• Marketing Cloud(Optional)
• Sales Cloud (Optional)
• SAFe a plus
Company:
Keylent provides Software Development Services in the Cloud, Analytics and Digital Transformation space. Founded in 2010, the company is headquartered in Wilmington, USA, with a team of 201-500 employees. The company is currently Growth Stage.