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Salesforce Npsp Jobs (NOW HIRING)

KIPP

Salesforce Solution Architect

$70.75 - $87.50/hr

NPSP & Nonprofit Cloud Own KIPP's Salesforce NPSP architecture including donor and constituent data models, fundraising workflows, engagement automation, and nonprofit best practices. Lead planning ...

Safer Foundation

Grants Manager

Support Salesforce NPSP integration and use by Development; Support related systems and reporting such as KPIs and other department tracking and documentation * Manage existing grants and maintain ...

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$40.5K

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How much do salesforce npsp jobs pay per year?

As of Aug 27, 2026, the average yearly pay for salesforce npsp in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a Salesforce NPSP?

A Salesforce NPSP job typically involves working with the Salesforce Nonprofit Success Pack (NPSP) to help nonprofit organizations manage donor relationships, fundraising, and program management. Professionals in this role configure, customize, and maintain NPSP to align with an organization's needs. They may also provide user training, troubleshoot issues, and integrate NPSP with other systems. Strong knowledge of Salesforce, nonprofit operations, and data management is essential.

What are the typical daily responsibilities of a Salesforce NPSP specialist in a nonprofit organization?

As a Salesforce NPSP specialist, your daily tasks often include managing and optimizing the organization's Salesforce environment, ensuring data accuracy, and configuring NPSP features to support fundraising and donor management. You will work closely with development teams, program managers, and end-users to design reports, automate processes, provide user training, and troubleshoot technical issues as they arise. Collaboration with other departments—such as finance and communications—is also common to ensure data integrity and achieve broader organizational goals. This role offers a dynamic work environment where your technical skills directly support the nonprofit's mission and impact.

What are the key skills and qualifications needed to thrive in the Salesforce NPSP position, and why are they important?

To excel as a Salesforce NPSP (Nonprofit Success Pack) specialist, you should have a solid understanding of Salesforce CRM, experience with nonprofit data management, and familiarity with fundraising and donor engagement workflows. Proficiency in tools such as Salesforce Lightning, NPSP configurations, and relevant certifications like Salesforce Administrator or Nonprofit Cloud Consultant are highly beneficial. Strong communication, problem-solving, and stakeholder management skills help you bridge technical and organizational needs. These skills are crucial for aligning Salesforce solutions with nonprofit missions and ensuring seamless, impactful technology adoption.

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What states have the most Salesforce Npsp jobs?

States with the most job openings for Salesforce Npsp jobs include:

What job categories do people searching Salesforce Npsp jobs look for?

The top searched job categories for Salesforce Npsp jobs are:

Salesforce Npsp jobs near you
Infographic showing various Salesforce Npsp job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Donor Services Associate

Sausalito, CA • On-site

Marine Mammal Center
Non-Profits • 11 - 50 employees
Learn more about Marine Mammal Centerexternal

$26 - $28.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Type
Full-time
Description
We're Hiring! Donor Services Associate
Position: Donor Services Associate
Location of Position: Marin Headlands, Sausalito, California
Reports to: Donor Stewardship and Database Administrator
Position Classification & Expected Hours of Work, and Travel:
  • This is a full-time, onsite position.
  • Regular onsite work is required.
  • Days and hours of work may vary according to the needs of The Marine Mammal Center.
  • Evening, weekend, and holiday work may be required as job duties demand.
  • Travel is not expected for this position.

Compensation Range: $26.00 - $28.50 / hour
Benefits:
  • Holidays, Sick Time, Vacation
  • Medical, Dental, and Vision
  • Life Insurance, Long Term Disability Insurance
  • 401k Retirement Plan
  • Employee Assistance Program

Job Summary:
The Donor Services Associate provides database, administrative, logistical, and data entry support to the Donor Services department. This role works primarily within the Center's donor CRM, Salesforce Nonprofit Success Pack (NPSP), and maintains accurate, well-organized donor records that support gift processing, reporting, and stewardship across the organization.
Essential Functions:
Gift Processing: 45%
  • Performs daily data entry of incoming gifts from external sources into Salesforce NPSP with timeliness, accuracy, and attention to detail for accurate data reporting.
  • Processes payment types including checks, cash, credit cards, wire transfers, stock, payroll deductions, matching gifts, in-kind donations, and internal transfers, recording each accurately within NPSP's gift and opportunity records.
  • Ensures that contributions are entered according to donor designation, campaign, and other information vital for recognition and stewardship, using NPSP fields, record types, and designations correctly and consistently.
  • Produces letters and gift receipts for a variety of gift types, leveraging Salesforce NPSP data and, where applicable, mail-merge or acknowledgment tools connected to the CRM.
  • Maintains electronic and paper filing for all gifts, ensuring records are cross-referenced with the corresponding Salesforce NPSP entries.
  • Collects and conducts gift entry of In-Kind gifts throughout the fiscal year.
  • Performs scheduled data entry audits within Salesforce NPSP to ensure a high level of accuracy and adherence to quality control guidelines and data hygiene best practices.
  • Performs ongoing maintenance of donor records in the CRM, including de-duplication, updates to contact and household information, and correction of data entry errors.
  • Provides Salesforce NPSP reports and database support to the department and organization in a timely and professional manner as requested.
  • Identifies and communicates donor and/or data issues, including potential CRM system issues, to management.
  • Identifies opportunities to improve gift processing efficiency and works with systems resources on implementation.

Administrative Support: 45%
  • Completes daily mail collection and sorting for the organization.
  • Forwards direct mail donations to lockbox for processing daily.
  • Manages paper product inventory including envelopes, stationery, membership cards, package supplies, etc.
  • Researches prospective and current donors as needed for the individual and institutional giving teams, logging findings in Salesforce NPSP.
  • Contributes to documentation of business processes and leverages data to support process improvements.
  • Assists with data migration, imports, and clean-up projects within Salesforce NPSP as assigned.

Leadership: 5%
  • Assist with the recruitment and scheduling of Development Volunteers.
  • Assists with training of volunteers with Donor Services tasks such as data entry, filing, mailings, etc., including basic navigation of Salesforce NPSP.

Other Duties as Assigned: 5%
  • Perform special projects and research as assigned.
  • Perform other duties as assigned.

Supervisory Responsibility:
None
Knowledge, Skills, and Abilities:
  • Enthusiasm for marine and environmental conservation.
  • Experience with Salesforce, particularly the Nonprofit Success Pack (NPSP), strongly preferred; comfort learning donor management and marketing databases required.
  • Experience with Apsona, or other third-party data management and productivity add-ons for Salesforce.
  • Basic knowledge and experience with Adobe Acrobat.
  • Experience with web-based collaboration platforms, project management tools, and donor wealth screening software a plus.
  • Basic file management skills including but are not limited to naming and labeling, organizing, folder structuring, logical hierarchy, and storage consistency, both in shared drives and within Salesforce NPSP records.
  • Basic experience with web-based collaboration platforms, project management tools, and donor wealth screening software.
  • Ability to convey information effectively, both orally and in writing.
  • Ability to understand and follow written and oral instructions and priorities as set by management.
  • Ability to work collaboratively and maintain open communication in a team environment.
  • Ability to learn from change, challenges, and feedback, including evolving Salesforce NPSP processes and updates.
  • Attention to accuracy, detail, and deadlines while consistently striving for efficiency in process, particularly in CRM data entry.
  • Minimal organizational skills and ability to multi-task and manage time effectively.
  • Minimal skills or ability to learn Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
  • Ability to establish and maintain effective working relationships with those contacted in the course of work, which may include staff, volunteers, training participants, and members of the public.
  • Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
  • Willingness to support and participate in The Marine Mammal Center's diversity, equity, and inclusion programs.

Qualifications and Experience:
  • This position requires a combination of education and experience equivalent to being currently enrolled in college or having an associate or bachelor's degree in in administration, development, business, or related field; and at least 1 year of relevant experience in development, fundraising, or equivalent. Experience with gift entry/database entry preferred; prior hands-on experience with Salesforce or Salesforce NPSP is a strong plus.
  • Salesforce Trailhead certifications or coursework related to Salesforce NPSP are a plus but not required.

Work Environment & Physical Requirements:
  • This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
  • Routinely uses standard office equipment requiring repetitive motion in tasks.
  • Ability to work at a desk for extended periods using a computer.
  • Ability to drive/operate a vehicle for extensive periods of time.
  • Ability to perform physical work requiring manual dexterity, agility, strength, and coordination including ability to lift and/or move to 25 pounds.
  • Ability to spend extended periods on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
  • Limited exposure to allergens and zoonotic diseases.

OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our "About Us" page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Salary Description
$26.00 - $28.50 / hour

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