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Salesforce Knowledge Jobs (NOW HIRING)

NC SECU

Software Engineer II - Salesforce

Raleigh, NC · Remote

$54 - $71.50/hr

This role is ideal for someone with foundational Salesforce knowledge who is eager to grow their development skills in Apex, Lightning Web Components, Flow, and integrations. This role will work ...

Sonsoft Inc

Salesforce Achitect

Tampa, FL

$52.50 - $69.50/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Sonsoft Inc

Salesforce Achitect

Long Beach, CA · On-site

$58.25 - $77.25/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Sonsoft Inc

Salesforce Achitect

Jersey City, NJ · On-site

$58 - $76.75/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Sonsoft Inc

Salesforce Achitect

Parsippany Troy Hills, NJ · On-site

$55.75 - $73.75/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Mindlance

Sr. Salesforce Developer, Service Cloud

Bedford, MA · On-site

$58.25 - $77.25/hr

... Salesforce Knowledge, product data, and business rules • Configure prompts, intents, actions, and fallback logic • Use Salesforce Data Cloud to support personalization and AI grounding • ...

SonSoft

SalesForce Architect

Milwaukee, WI · On-site

$68 - $84.25/hr

Strong SFDC knowledge and Integration components for SFDC (Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Sonsoft Inc

SalesForce Architect

Phoenix, AZ · On-site

$68.50 - $85/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Sonsoft Inc

Salesforce Achitect

Clarks Summit, PA · On-site

$51.50 - $68/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

Sonsoft Inc

Salesforce Achitect

Houston, TX · On-site

$53 - $70.25/hr

Strong SFDC knowledge and Integration components for SFDC ( Cloud integration, Cloud Security Aspects, SFDC APIs, Apex controllers, Apex Web Services, Apex callout etc.) * Strong technical foundation ...

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Salesforce Knowledge information

See salary details

$40.5K

$98.9K

$155K

How much do salesforce knowledge jobs pay per year?

As of Sep 8, 2026, the average yearly pay for salesforce knowledge in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is Salesforce Knowledge?

Salesforce Knowledge is a knowledge management feature within the Salesforce platform that allows organizations to create, manage, and share information both internally with employees and externally with customers. It helps users build a centralized repository of articles, FAQs, and documentation, making it easier for support teams and customers to find answers quickly. Salesforce Knowledge also supports multiple languages, article types, and publishing workflows, making it a powerful tool for improving customer service efficiency and consistency.

What are the key skills and qualifications needed to thrive as a Salesforce Knowledge Manager, and why are they important?

To thrive as a Salesforce Knowledge Manager, you need expertise in knowledge management principles, a solid understanding of Salesforce CRM, and relevant certifications such as Salesforce Administrator or Salesforce Knowledge User. Familiarity with Salesforce Knowledge, Service Cloud, and data analytics tools is typically required. Strong communication, attention to detail, and problem-solving abilities help you create, maintain, and optimize knowledge articles for users and support teams. These skills ensure efficient information sharing, improved user satisfaction, and streamlined business processes within the Salesforce ecosystem.

How do Salesforce Knowledge professionals typically collaborate with other departments to ensure effective knowledge management?

Salesforce Knowledge professionals often work closely with customer support, IT, and product teams to curate, update, and optimize the knowledge base. They facilitate regular feedback sessions with these departments to identify knowledge gaps and ensure articles are accurate and up-to-date. Collaboration may also involve training users on best practices for creating and using knowledge articles, as well as analyzing usage data to improve content relevance. This cross-functional teamwork is essential to maintaining a robust and user-friendly knowledge management system.

What is the difference between Salesforce Knowledge vs Salesforce Administrator?

AspectSalesforce KnowledgeSalesforce Administrator
Primary RoleManaging and maintaining knowledge base articles within SalesforceConfiguring, managing, and optimizing Salesforce platform functionalities
CertificationsSalesforce Knowledge Management certificationsSalesforce Administrator certification
Work EnvironmentCustomer support, service teams, knowledge managementIT, CRM administration, business process optimization
Usage in IndustryCustomer service, support centers, knowledge sharingSales, marketing, service cloud setup and management

Salesforce Knowledge focuses on creating and managing a knowledge base within Salesforce, primarily supporting customer service teams. Salesforce Administrators handle broader platform configurations, user management, and process automation. While both roles require Salesforce certifications, their core responsibilities differ, with Knowledge specialists concentrating on content management and Administrators on platform setup and maintenance.

What other helpful pages are available for Salesforce Knowledge?

Other pages related to Salesforce Knowledge:

Infographic showing various Salesforce Knowledge job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

SFDC Sales Cloud Consultant

West Coast Consulting LLC

San Jose, CA • On-site

Contractor

Re-posted 9 days ago

Job description

Company Description
West Coast Consulting Group is a Silicon Valley based independent consulting firm with a depth of experience that is uniquely positioned to help you manage your cloud initiatives from formulation to implementation.We are a fast paced, innovative, performance driven company with established partnerships with leading cloud application providers, primarily with Salesforce, Netsuite, Google and Zuora. In addition to being one of the first 500 consultants certified by Salesforce, we maintain the highest customer satisfaction rating on the AppExchange.
Job Description
Job Details-
Title - SFDC Sales Cloud Consultant
Location: San Jose CA
Duration: 6 Months Contract
Description:
Profiles with steel brick knowledge along with salesforce knowledge, good client facing and communications skills.
Skills (MUST):
  • Steel brick knowledge
  • SFDC
  • Client facing skills

Please share your resumes at amit@@westcoastllc dot com
Qualifications
Education/ Certifications (Required):
BE, Salesforce certifications
Additional Information
Profiles with steel brick knowledge along with salesforce knowledge, good client facing and communications skills.

Apply