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Salesforce Analyst Jobs in Ohio (NOW HIRING)

Atria Group LLC

SalesForce - SFDC Lead

Cincinnati, OH · On-site

$53.25 - $70.50/hr

Good analytical & problem solving skills. * In-depth understanding of SFDC CRM application (Service Cloud) capabilities and constraints. * Applied knowledge of the solution definition, design, layout ...

Novalink Solutions LLC

Salesforce Developer

Columbus, OH · On-site

$78 - $85/mo

... impacts analyses to identify interdependencies; assists with design reviews. · Able to perform Salesforce admin tasks such as user support, data management, defining security standards, System ...

VIVA USA INC

Salesforce Developer

Columbus, OH · On-site

$53.50 - $71/hr

... analyses to identify interdependencies; assists with design reviews. • Able to perform Salesforce admin tasks such as user support, data management, defining security standards, System ...

New

Nam Info Inc

Salesforce Architect

Cincinnati, OH · On-site

$66.25 - $82/hr

Strong problem-solving and analytical skills. * Excellent communication and stakeholder management abilities. Roles and Responsibilities: * Lead the architecture and design of Salesforce solutions ...

Judge Group, Inc.

Salesforce Developer

Columbus, OH · On-site

$45 - $50/hr

... analyses to identify interdependencies; assists with design reviews. Able to perform Salesforce ... admin tasks such as user support, data management, defining security standards, System ...

New

McKesson

Salesforce Functional Consultant

Columbus, OH · Remote

$108K - $181K/yr

Unlike a traditional Business Analyst, this role is responsible for both gathering requirements and directly designing and configuring Salesforce solutions to meet those needs. The Functional ...

McKesson

Salesforce Functional Consultant

Columbus, OH · Remote

$108K - $181K/yr

Unlike a traditional Business Analyst, this role is responsible for both gathering requirements and directly designing and configuring Salesforce solutions to meet those needs. The Functional ...

Hibu

Salesforce Developer

Columbus, OH · Hybrid

$53.50 - $71/hr

Analyze and assess technical strategy with customers and/or teammates related to external systems, Salesforce, and data processes * Own the build process including continuous integration, source ...

AMEND Consulting

Salesforce Consultant

Cincinnati, OH · On-site

Our offerings span the entire Salesforce implementation lifecycle including analysis, design, data ... migration, customization, building, testing, deployment, and training. Job Tasks: * Implement and ...

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Salesforce Analyst information

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How much do salesforce analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for salesforce analyst in Ohio is $55.15, according to ZipRecruiter salary data. Most workers in this role earn between $46.63 and $63.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Analyst?

To thrive as a Salesforce Analyst, you need a solid understanding of CRM concepts, data analysis, and business processes, typically supported by a bachelor's degree in a relevant field and Salesforce Administrator certification. Familiarity with Salesforce CRM, data visualization tools, and report-building within the Salesforce ecosystem is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help a Salesforce Analyst bridge technical solutions and business needs. These skills ensure that the organization maximizes the value of its Salesforce investment through accurate data insights and process improvements.

Is Salesforce still in demand in 2026?

Salesforce analysts are expected to remain in demand through 2026 due to the continued growth of cloud-based customer relationship management (CRM) systems. Skills in Salesforce administration, customization, and certifications like Salesforce Certified Administrator can enhance job prospects as companies increasingly rely on Salesforce for their sales and marketing operations.

How does a Salesforce Analyst typically collaborate with other departments within an organization?

Salesforce Analysts regularly work with stakeholders from sales, marketing, customer service, and IT to understand their requirements and translate business needs into effective Salesforce solutions. This collaboration often involves gathering feedback, conducting training sessions, troubleshooting user issues, and ensuring that workflows align with organizational objectives. Strong communication and project management skills are essential, as analysts must bridge the gap between technical teams and business users to optimize CRM processes and drive user adoption.

What is the difference between Salesforce Analyst vs Salesforce Administrator?

CriteriaSalesforce AnalystSalesforce Administrator
CertificationsSalesforce Certified Business Analyst, Salesforce Certified Platform App BuilderSalesforce Certified Administrator
Primary FocusAnalyzing business needs, defining requirements, and recommending solutionsManaging and configuring Salesforce platform, user management, and system maintenance
Work EnvironmentCollaborates with stakeholders, works on project-based tasksHandles daily system administration, user support, and configuration
Industry UsageCommon in organizations implementing Salesforce for business processesEssential in companies using Salesforce as their CRM platform

While both roles work within the Salesforce ecosystem, a Salesforce Analyst focuses on understanding business needs and translating them into Salesforce solutions, whereas a Salesforce Administrator manages the platform's day-to-day operations and user support. Both roles often collaborate but serve different functions within organizations.

What does a Salesforce analyst do?

A Salesforce analyst is responsible for managing and optimizing an organization’s Salesforce CRM system. They analyze business processes, configure the platform, generate reports, and ensure data accuracy, often using tools like Salesforce Lightning and requiring certifications such as Salesforce Administrator. Their role supports sales, marketing, and customer service teams by improving system efficiency and data insights.

How much do Salesforce analysts make?

Salesforce analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, location, and certifications such as Salesforce Certified Administrator or Advanced Administrator. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets.

What is a Salesforce Analyst?

A Salesforce Analyst is a professional who specializes in managing, analyzing, and optimizing a company’s use of Salesforce, a popular customer relationship management (CRM) platform. They gather business requirements, customize Salesforce to meet organizational needs, generate reports, and provide insights to improve business processes. Salesforce Analysts act as a bridge between business stakeholders and technical teams, ensuring the platform is used effectively to support sales, marketing, and customer service operations.

What are popular job titles related to Salesforce Analyst jobs in Ohio?

For Salesforce Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Salesforce Analyst jobs in Ohio look for?

The top searched job categories for Salesforce Analyst jobs in Ohio are:

What cities in Ohio are hiring for Salesforce Analyst jobs?

Cities in Ohio with the most Salesforce Analyst job openings:

Salesforce Analyst jobs near you
Infographic showing various Salesforce Analyst job openings in Ohio as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,717 per year, or $55.2 per hour.

Salesforce Business Analyst II

Western & Southern Financial Group

Cincinnati, OH • On-site

Full-time

Re-posted 11 days ago

Western & Southern Financial Group rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

48th of 306 rated insurance

Job description

OverviewCollaborates with stakeholders to identify and articulate business and stakeholder requirements for the entire Salesforce suite of products, as well as identify the solutions that will maximize the value delivered. This includes interviewing stakeholders, eliciting, analyzing, specifying, and validating business, stakeholder, solution, and transition requirements, and communicating those requirements to Salesforce solution/development teams through the software development life cycle (Agile, Waterfall, Iterative). Applies proven communication, modeling, analytical, problem-solving, facilitation, negotiation, influence, and leadership skills to ensure stakeholder expectations are met. Produces requirements on medium-to-large, semicomplex Enterprise projects that require planning, elicitation, documentation, analysis, and management of business. Acts as a liaison between the business customer and information technology (IT) project team(s) by building cooperative, constructive, effective working relationships with internal and external customers. Ensures IT understands the business and stakeholder Salesforce requirements and resolves any gaps in understanding. Guides and advises less-experienced BAs. Responsible to make an established range of decisions, escalating to management when necessary, and updating the manager on a regular basis.ResponsibilitiesWhat you will do:
  • Responsible for planning and monitoring activities for business analysis activities. Chooses a business analysis approach that is appropriate for the Salesforce change. Performs a stakeholder analysis to determine potential types and areas of the impact associated with the change. Builds a strong relationship with the project manager to ensure a common understanding of the goals, objectives, and scope of a change initiative.
  • Responsible for elicitation of business requirements and related activities for Salesforce. Uses a variety of elicitation techniques to identify the characteristics of the change. Confirms and communicates what the stakeholders' needs are. Identifies and cultivates relationships with key stakeholders; forms and asks probing questions and actively listens to responses.
  • Responsible for activities related to business Salesforce requirements management and communication. Translates business concerns, questions, and desires into clear stakeholder requirements through use cases, process diagrams, functional requirements, and others. Defines relationships between various types of requirements. Traces requirements to business objectives, test cases, and solutions. Assesses the value, urgency, and risk associated with each individual requirement. Evaluates new and changing requirements for impact on projects. Works with stakeholders to reach approval and agreement on Salesforce requirements. Acts as a liaison between the stakeholder and project team(s) to ensure understanding of the requirements will result in an effective solution.
  • Responsible for requirements analysis and design definition. Analyzes the Salesforce needs in order to recommend a solution or a range of solutions. Analyzes and quantifies the potential value of the solution options. Models and/or tailors requirements so they are understandable and usable by each stakeholder group.
  • Coordinates and facilitates meetings with representatives from all levels of the organization, vendors, and regulatory agencies as required to support planning, validation/acceptance, and final deployment processes.
  • Provides support, mentoring, and guidance to project teams and incumbents.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Qualifications
  • Bachelor's Degree In business, finance, or IT preferred, or commensurate experience. - Required
  • If no degree, minimum of three years of professional business and/or IT experience is - Required
  • Minimum of seven years of business analysis experience in IT or a business environment. - Required
  • Experience working with technology and implementations for an enterprise IT application platform such as Salesforce. - Required
  • Demonstrated experience writing requirements documents. Requirements are well formed, cohesive, complete, consistent, feasible, modifiable, unambiguous and testable. - Required
  • Demonstrated experience with requirements analysis/management tools. - Required
  • Demonstrated experience setting goals and successfully implementing and achieving goals. - Required
  • Demonstrated experience creating and working in a team culture that is committed to collaborative cross-functional relationships and service excellence. - Required
  • Proven ability to do a stakeholder analysis, select a project approach and estimate BA effort. -
  • Proven understanding of the distinction between requirements: business, stakeholder, solution (functional and non-functional) and transition. -
  • Demonstrated ability to lead requirements gathering/definition workshops, focus groups and/or process diagramming workshops involving both business stakeholders and delivery teams. -
  • Proven ability to construct business process models. -
  • Demonstrated ability to understands and utilizes decision analysis techniques. -
  • Demonstrated ability to manage requirements in Waterfall, Agile and/or Iterative software development methodologies. -
  • Proven ability to problem solve by defining basic steps and/or providing examples where techniques were used. -
  • Demonstrated ability to grasp technology concepts such as database, table driven code, testing tools, security, and/or computer programming concepts. -
  • Proven ability to assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts. -
  • Demonstrated ability to assist with the interpretation of requirements into feasible options, considering technical and business constraints, and communicates options to the stakeholders. -
  • Proven ability to effectively present solution options and recommendations to stakeholders. -
  • Demonstrated ability to construct specifications, models, diagrams, and charts to communicate needs to solution designers, developers and testers. -
  • Proven ability to maintain and reconcile forward and backward traceability of requirements. -
  • Proven ability to assess/perform peer review of requirements done by others. -
  • Demonstrated ability to engage, elicit, validate and present findings to senior leadership. -
  • Proven strong verbal and written communication skills with proven ability to convey information to clients, internal and external stakeholders, in a clear and concise manner. -
  • Demonstrated ability to reduce uncertainty and to manage ambiguity. Deals constructively with problems that do not have clear solutions. -
  • Demonstrated adaptability to adjust to multiple demands/deadlines, shifting priorities, ambiguity and rapid change. -
  • Proven strong attention to detail with excellent organization skills. -
  • Demonstrated strong awareness and business understanding in regards to the domains that they work in/ with. -
  • Proven ability to mentor and coach less-experienced BAs. -
  • Demonstrated ability to participate in recruiting and interviewing candidates for BA positions. -
  • Experience with the Salesforce Platform and products, preferred. -
  • Proven skills in documentation, spreadsheet and database applications. -
  • Proficient in Microsoft Office (Excel, Access, Word, Visio and PowerPoint). -
  • MS SharePoint and Access experience is helpful. -
  • Demonstrated knowledge and experience of various insurance industry systems, insurance and annuity products and/or the product development process, is not required, but helpful. -
  • PMI Professional in Business Analysis (PMI-PBA), IIBA Certified Business Analysis Professional (CBAP) or IIBA Certification of Competency in Business Analysis (CCBA) designation - Preferred
  • An insurance-related certification (e.g., FLMI, CLU or related industry designation) - Preferred
Work Setting/Position Demands:
  • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
  • Extended hours required during peak workloads or special projects/events.
Travel Requirements:
  • None
Employment Type: FULL_TIME

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