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Salesforce Administrator Jobs in Springfield, OR

Modern Amenities

Sales Consultant

Coburg, OR · On-site

$75K - $105K/yr

... admin and more time selling. The technology handles the paperwork; you handle the people. A real ... Experience with Close, Salesforce, HubSpot, or similar platforms is a plus. * Motivated by solving ...

Modern Amenities

Sales Consultant

Coburg, OR

$75K - $105K/yr

... admin and more time selling. The technology handles the paperwork; you handle the people. A real ... Experience with Close, Salesforce, HubSpot, or similar platforms is a plus. * Motivated by solving ...

Modern Amenities

Sales Consultant

Coburg, OR · On-site

$75K - $105K/yr

... admin and more time selling. The technology handles the paperwork; you handle the people. A real ... Experience with Close, Salesforce, HubSpot, or similar platforms is a plus. * Motivated by solving ...

All JobsSalesforce Administrator JobsSalesforce Administrator Jobs in Springfield, OR

Salesforce Administrator information

See Springfield, OR salary details

$41.9K

$102.3K

$160.4K

How much do salesforce administrator jobs pay per year?

As of Aug 4, 2026, the average yearly pay for salesforce administrator in Springfield, OR is $102,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $123,200.00 per year, depending on experience, location, and employer.

Is a Salesforce administrator a good career?

A Salesforce administrator is a valuable role responsible for managing and customizing Salesforce CRM systems, often requiring certifications like Salesforce Certified Administrator. It offers steady employment opportunities, a competitive salary, and the chance to develop skills in data management, automation, and user support. The role is suitable for individuals interested in technology, problem-solving, and business processes.

Is Salesforce administrator still in demand?

Salesforce administrators are in high demand due to the widespread adoption of Salesforce CRM across industries. Their skills in managing, customizing, and maintaining Salesforce platforms, along with certifications like Salesforce Certified Administrator, make them valuable in the job market, especially as companies seek to optimize their customer relationship processes.

Is it hard to get a Salesforce administrator job?

Securing a Salesforce Administrator position typically requires relevant certifications like Salesforce Certified Administrator, experience with Salesforce tools, and strong problem-solving skills. While competition exists, candidates with proper training and practical knowledge often find opportunities more accessible, especially in organizations that rely heavily on Salesforce for their operations.

What are the key skills and qualifications needed to thrive as a Salesforce Administrator, and why are they important?

To thrive as a Salesforce Administrator, you need a solid understanding of CRM principles, data management, and Salesforce platform functionality, usually supported by a bachelor's degree and Salesforce Administrator certification. Familiarity with tools like Salesforce Lightning, workflows, process builder, and third-party integration apps is typically expected. Strong problem-solving, communication, and organizational skills help you manage user needs and translate business requirements into effective system solutions. These competencies ensure efficient platform management, support business operations, and drive user adoption of Salesforce solutions.

What is a Salesforce Administrator?

A Salesforce Administrator is a professional responsible for managing and configuring a Salesforce platform within an organization. They handle tasks such as user management, data maintenance, creating reports and dashboards, and customizing the system to meet business needs. Salesforce Administrators serve as the primary point of contact for users and ensure the platform is used efficiently and effectively. They also stay updated on new Salesforce features and implement best practices to support business operations.

What is the difference between Salesforce Administrator vs Salesforce Business Analyst?

AspectSalesforce AdministratorSalesforce Business Analyst
CertificationsSalesforce Certified AdministratorSalesforce Certified Administrator (plus analysis skills)
Primary RoleManage and configure Salesforce platform, user management, data upkeepGather requirements, analyze business processes, recommend Salesforce solutions
Work EnvironmentAdministering Salesforce in daily operations, technical setupCollaborating with stakeholders, translating business needs into Salesforce features
Industry UsageCommon in organizations using Salesforce for CRMOften works alongside Salesforce Admins in CRM projects

While both roles involve Salesforce, the Salesforce Administrator focuses on platform management and configuration, whereas the Salesforce Business Analyst emphasizes understanding business needs and translating them into Salesforce solutions. Both roles often collaborate but serve different functions within Salesforce projects.

What are some common challenges Salesforce Administrators face when managing user requests and system updates?

Salesforce Administrators often juggle multiple user requests while ensuring the platform remains efficient and secure. A common challenge is prioritizing urgent support tickets alongside larger projects, such as system updates or new feature rollouts. Admins must also balance customization requests with best practices to avoid unnecessary complexity. Effective communication with stakeholders and ongoing user training are key to overcoming these challenges and maintaining a smooth-running Salesforce environment.

What does a Salesforce Administrator do?

A Salesforce administrator’s duties are to coordinate and oversee various aspects of a company’s workflow, business operations, and productivity using Salesforce software. They work with end users, helping them resolve technical issues and developing new ways to manage and store data in a cloud environment. If a Salesforce administrator works more closely with end users, their responsibilities often involve utilizing the Salesforce customer relationship management (CRM) tools to facilitate business relationships. Qualifications to become a Salesforce administrator include a bachelor’s degree and professional certification in the Salesforce platform or specific resources, such as the CRM tools.

More about Salesforce Administrator jobs
What job categories do people searching Salesforce Administrator jobs in Springfield, OR look for? The top searched job categories for Salesforce Administrator jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Salesforce Administrator jobs? Cities near Springfield, OR with the most Salesforce Administrator job openings:
Salesforce Administrator jobs near you
Infographic showing various Salesforce Administrator job openings in Springfield, OR as of July 2026, with employment types broken down into 42% Full Time, and 58% Contract. Highlights an 100% In-person job distribution, with an average salary of $102,326 per year, or $49.2 per hour.

Manager, Voice of the Member Insights

PenFed Credit Union

Eugene, OR • Hybrid

$79K - $144K/yr

Full-time

Posted 4 days ago

PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview

PenFed is hiring a (Hybrid) Manager, Voice of the Member Insights at our San Antonio, Texas; Omaha, Nebraska; Eugene, Oregon or Tysons, Virginia location.  The primary purpose of this position is to administer PenFed’s Voice of the Member (VOM) program, which aggregates member feedback across several channels and incorporates emerging feedback into comprehensive, actionable insights that are consumable by C-suite and senior leaders, as well as Product Management and Member Service teams. As part of VOM, this position will also support PenFed’s Member Survey and Member Relationship Management programs.


Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

  • Administer the Voice of the Member (VOM) program that collects and analyzes feedback across the member’s lifecycle, including surveys, complaints, and sentiment.
  • Analyze large data sets to identify trends, patterns, and other actionable insights.
  • Use data to synthesize high-quality reports, dashboards and presentations that incorporate the member’s voice in key business strategic decisions, drives accountability across the organization, and improves business outcomes.
  • Lead the development and management of member interaction surveys, produce dashboards, recurring and ad-hoc reporting, and insight curation resulting from the survey score and feedback.
  • Develop reporting on key customer metrics utilizing survey data, demographic data, and operational data.
  • Effectively employ AI tools and maintain competency with artificial intelligence technologies to optimize member experience insights.
  • Assist in the management of PenFed’s Member Relationship Management program, which assesses all members across a variety of qualitative and quantitative metrics to assess member health & behaviors and member value to inform campaigns designed to improve member engagement and overall member satisfaction.
  • Conduct stakeholder training on the best use of member feedback tools.
  • Support the planning, program innovation and definition and evolution of the member experience across all channels.
  • Liaise with Operations and other business leaders within PenFed to socialize output from the VOM program and drive outcomes around improving member experience, increasing efficiency, and reducing costs.
  • Stay current with the latest innovations, trends and industry best practices in member experience and recommend ways to incorporate these practices into the approach for PenFed.
  • As a member of the Operations leadership team, maintains functional knowledge of all key Operational areas and provides oversight and input on strategic and tactical initiatives, as well as opportunities for improved business processes.

Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in business, Marketing, or related field
  • Six (6) to Seven (7) years of professional experience required with experience in customer experience (CX), Voice of the Customer (VoC) and/or research practices and principles, financial institution preferred.
  • Minimum of three (3) years in a role supporting applied data analysis, management, and analytics
  • Two (2) to three (3) years of experience leading work, projects or peers required with five (5) years of experience in a management role preferred.
  • Excellent verbal and written communication skills required.
  • Deep understanding of data analytics, reporting, and data visualization

  • Ambitious and creative problem-solving skills required.

  • Proficient in Customer Experience Management tools such as Medallia Experience Cloud and/or Qualtrics XM Platform, including text analytics solutions.

  • Advanced Excel, PowerPoint, and Microsoft Office skills

  • Experience with Salesforce Service Cloud, Sales Cloud, or Financial Services Cloud a plus

  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional certifications required.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on call may be required.

Pay Transparency 
The anticipated starting salary range for this role is $79,400.00 - $144,776.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in business, Marketing, or related field
  • Six (6) to Seven (7) years of professional experience required with experience in customer experience (CX), Voice of the Customer (VoC) and/or research practices and principles, financial institution preferred.
  • Minimum of three (3) years in a role supporting applied data analysis, management, and analytics
  • Two (2) to three (3) years of experience leading work, projects or peers required with five (5) years of experience in a management role preferred.
  • Excellent verbal and written communication skills required.
  • Deep understanding of data analytics, reporting, and data visualization

  • Ambitious and creative problem-solving skills required.

  • Proficient in Customer Experience Management tools such as Medallia Experience Cloud and/or Qualtrics XM Platform, including text analytics solutions.

  • Advanced Excel, PowerPoint, and Microsoft Office skills

  • Experience with Salesforce Service Cloud, Sales Cloud, or Financial Services Cloud a plus

  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional certifications required.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on call may be required.

Pay Transparency 
The anticipated starting salary range for this role is $79,400.00 - $144,776.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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