ZipRecruiter

Log In

1

Sales Support Jobs in Rochester, NY (NOW HIRING)

RocRents

Inside Sales Specialist

Webster, NY · On-site

No matter the industry, our heavy equipment rental solutions support our clients' projects through exceptional customer service and a well-maintained fleet. About the Role The Inside Sales Specialist ...

RocRents

Inside Sales Specialist

Webster, NY · On-site

No matter the industry, our heavy equipment rental solutions support our clients' projects through exceptional customer service and a well-maintained fleet. About the Role The Inside Sales Specialist ...

CivicMinds, Inc.

Sales Manager

Rochester, NY · On-site

Coordinate closely with Internal Sales, Product Management, Engineering, and Marketing teams to ensure a seamless sales process, from solution design to delivery and post-sales support * Perform ...

Studco Building Systems

Sales Representative

Webster, NY · On-site

$55K - $80K/yr

The sales support group provides a positive and fast paced dynamic which aligns to the overall Studco Company culture. We are a growing Global business looking for key team members to take the ...

Culligan

Sales Coordinator

Rochester, NY · On-site

$52K - $102K/yr

Sales support or customer service experience * Excellence in multi-channel communication (phone, email, text) Responsibilities : * Convert 50+ weekly inbound leads to qualified appointments via phone ...

Ametek

Sales Applications Engineer

Rochester, NY

$102K - $126K/yr

The Sales Application Engineer plays a critical role in supporting customers and driving business growth by delivering technical solutions that meet customer requirements. In this customer-facing ...

previous pagenext page

Showing results 21-40

All JobsSales Support JobsSales Support Jobs in Rochester, NY

Sales Support information

See Rochester, NY salary details

$11

$19

$26

How much do sales support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for sales support in Rochester, NY is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.15 per hour, depending on experience, location, and employer.

What is a sales support?

Sales Support roles are positions within a company that provide assistance to the sales team, helping to streamline sales processes and improve efficiency. Their responsibilities often include preparing sales documents, handling customer inquiries, managing sales data, and coordinating between departments. By taking care of administrative tasks and customer follow-ups, Sales Support professionals enable sales representatives to focus more on selling and building client relationships. They play a critical role in ensuring a smooth customer experience and supporting overall sales objectives.

What are the key skills and qualifications needed to thrive as a sales support professional, and why are they important?

To thrive as a Sales Support professional, you need strong organizational abilities, attention to detail, and proficiency in sales processes, often supported by a background in business or administration. Familiarity with CRM software like Salesforce, Microsoft Office Suite, and order management systems is typically required. Excellent communication, problem-solving, and teamwork skills set top performers apart in this role. These competencies are essential for ensuring smooth sales operations, effective customer service, and seamless coordination between sales teams and clients.

What is the difference between Sales Support vs Sales Coordinator?

AspectSales SupportSales Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma; some roles may require additional certifications or coursework
Work EnvironmentOffice setting, supporting sales teams with administrative tasksOffice environment, coordinating sales activities and client communications
Employer & Industry UsageCommon in retail, manufacturing, and B2B sales sectorsPrevalent in corporate sales, technology, and service industries

Sales Support and Sales Coordinator roles often overlap in supporting sales teams, but Sales Support typically focuses on administrative and operational tasks, while Sales Coordinators handle more direct communication and coordination of sales activities. Both roles are essential for smooth sales operations but differ slightly in scope and responsibilities.

What are the most commonly searched types of Sales Support jobs in Rochester, NY?

The most popular types of Sales Support jobs in Rochester, NY are:

What are popular job titles related to Sales Support jobs in Rochester, NY?

For Sales Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Sales Support jobs in Rochester, NY look for?

The top searched job categories for Sales Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Sales Support jobs?

Cities near Rochester, NY with the most Sales Support job openings:

Sales Support jobs near you
Infographic showing various Sales Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,424 per year, or $19.4 per hour.

Aftermarket Sales Specialist

Quality Vision International Inc

Rochester, NY • On-site

$26 - $30/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

Job description

Description


Discover Your Next Big Opportunity: See Why Quality Vision International Is the Place to Be!  


Location: Rochester, NY , On-SIte

Schedule: Monday - Friday, 8:00am-5:00pm

Compensation:  $26.00-$30.00  hourly, based on experience.  


The Aftermarket Sales Specialist will bridge the gap between sales execution and operational support. This role directly manages monthly accounts, handles service contracts, maximizes software upgrades, and acts as a critical touchpoint for customer outreach. This position is a high- performing, collaborative professional role mastering our aftermarket ecosystem

  • Roles and Responsibilities: 
  • Oversee and manage assigned monthly accounts, ensuring high retention and consistent customer satisfaction
  • Connect with existing customers to identify needs, introduce new offerings, and secure repeat aftermarket business
  • Identify accounts eligible for system upgrades, modernizations, and software solutions, driving incremental revenue
  • Assist in structuring, pricing, and pitching service contracts and extended warranties to clients
  • Utilize Salesforce daily to maintain impeccable customer data, tracking interactions, contractrenewal dates, and sales pipelines
  • Execute accurate, timely order entry for parts, services, and software licenses, using Excel for data tracking and account forecasting
  • Work closely and collaboratively with field service, logistics, and the core sales department to ensure seamless service delivery
  • Refine and streamline the aftermarket sales workflow to improve overall team efficiency
  • Assist in generating sales reports and tracking KPIs to identify market trends and team bottlenecks
  • Key Metrics for Success:
  • Account retention rate
  • Upgrades and software sales volume
  • Service contract attachment rate
  • CRM data accuracy and pipeline health 
  • Order processing efficiency


Requirements

  • Minimum Qualifications: 
  • High School Diploma or GED required
  • 2-4 years of experience in aftermarket sales, sales operations, or account management
  • Proficiency with Salesforce, general CRM systems, and advanced Excel knowledge (e.g., data sorting, formulas, account spreadsheets)
  • Proven ability to work well with others, build strong internal relationships, and collaborate across departments
  • A leadership-oriented mindset with the ability to manage operational administration with high accuracy while keeping an eye on strategic growth
  • Strong communication, presentation, and organization skills
  • Physical and/or Environmental Requirements: 
  • Ability to sit for extended periods of time (8-hour shift) in an office setting, utilizing standard office
  •  equipment (computer, keyboard, computer mouse, phone, etc.)
  • Ability to occasionally move about and navigate through the workplace.
  •  Ability to occasionally lift and carry objects of 10-15 pounds.

What We Offer: 

  • Paid Time Off 
  • 10 paid holidays each year Over 3 weeks of PTO (vacation/sick/personal) to start, with additional time after 5 and 10 years
  • Health & Financial Benefits
  • Health coverage where QVI pays 97-100% of premiums on our most affordable HDHP - free single coverage for employees!
  • Employer-paid Short-Term & Long-Term Disability Insurance
  • Employer-paid Life Insurance 
  • QVI 401k Retire Savings Plan: Up to 5% gross wages 
  • Tuition Reimbursement: up to $7,000 annually
  • College Scholarship Programs for employee dependents
  • Annual discretionary bonuses (for non-commission roles)
  • $1,500 Employee Referral Bonus
  • Wellness & Extras
  • Employee Assistance Program (EAP) & Wellness perks: on-site nurse, biometric screenings, chronic condition support, and cash incentives for healthy living programs and challenges
  • Free on-site electric vehicle charging stations and cash reimbursement toward the purchase of qualified EVs

Quality Vision International Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply