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Sales Support Jobs in Rochester, NY (NOW HIRING)

C&M Forwarding, Inc.

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Sales Support/Logistics Coordinator

North Chili, NY · On-site

$20 - $24/hr

... support to our sales team and customers. This position ensures the efficient and timely movement of freight through our supply chain while maintaining exceptional service standards. The ideal ...

VESTIS

Route Sales Support Driver

Gates, NY · On-site

$21.75/hr

Vestis ® Route Sales Support Driver At Vestis ® , we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident ...

EIS

Customer Service Sales Support

Rochester, NY · On-site

The Customer Sales Support position will play a key role in streamlining the sales process, enhancing customer satisfaction, and driving revenue by resolving customer inquiries, supporting the front ...

Vestis

Route Sales Support Driver

Rochester, NY · On-site

$21.75/hr

Overview The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very ...

VESTIS

Route Sales Support Driver

Rochester, NY · On-site

$21.75/hr

Overview The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very ...

Syntec Optics

Technical Sales Associate

Rochester, NY · On-site

Position Summary The Technical Sales Associate supports business development, customer engagement, and sales activities for Syntec Optics' advanced optics, photonics, and precision manufacturing ...

CYNET SYSTEMS

Sales Specialist

Rochester, NY · On-site

$50 - $55/hr

Sales or sales support experience. * Proficiency with the Microsoft Office suite. * Knowledge of RF communications/systems. * Experience in a sales or customer-facing role. * U.S. Military experience.

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All JobsSales Support JobsSales Support Jobs in Rochester, NY

Sales Support information

See Rochester, NY salary details

$11

$19

$26

How much do sales support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for sales support in Rochester, NY is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.15 per hour, depending on experience, location, and employer.

What is a sales support?

Sales Support roles are positions within a company that provide assistance to the sales team, helping to streamline sales processes and improve efficiency. Their responsibilities often include preparing sales documents, handling customer inquiries, managing sales data, and coordinating between departments. By taking care of administrative tasks and customer follow-ups, Sales Support professionals enable sales representatives to focus more on selling and building client relationships. They play a critical role in ensuring a smooth customer experience and supporting overall sales objectives.

What are the key skills and qualifications needed to thrive as a sales support professional, and why are they important?

To thrive as a Sales Support professional, you need strong organizational abilities, attention to detail, and proficiency in sales processes, often supported by a background in business or administration. Familiarity with CRM software like Salesforce, Microsoft Office Suite, and order management systems is typically required. Excellent communication, problem-solving, and teamwork skills set top performers apart in this role. These competencies are essential for ensuring smooth sales operations, effective customer service, and seamless coordination between sales teams and clients.

What is the difference between Sales Support vs Sales Coordinator?

AspectSales SupportSales Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma; some roles may require additional certifications or coursework
Work EnvironmentOffice setting, supporting sales teams with administrative tasksOffice environment, coordinating sales activities and client communications
Employer & Industry UsageCommon in retail, manufacturing, and B2B sales sectorsPrevalent in corporate sales, technology, and service industries

Sales Support and Sales Coordinator roles often overlap in supporting sales teams, but Sales Support typically focuses on administrative and operational tasks, while Sales Coordinators handle more direct communication and coordination of sales activities. Both roles are essential for smooth sales operations but differ slightly in scope and responsibilities.

What are the most commonly searched types of Sales Support jobs in Rochester, NY?

The most popular types of Sales Support jobs in Rochester, NY are:

What are popular job titles related to Sales Support jobs in Rochester, NY?

For Sales Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Sales Support jobs in Rochester, NY look for?

The top searched job categories for Sales Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Sales Support jobs?

Cities near Rochester, NY with the most Sales Support job openings:

Sales Support jobs near you
Infographic showing various Sales Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,424 per year, or $19.4 per hour.

Sales Support Representative

Studco Building Systems

Webster, NY • On-site

$22 - $25/hr

Full-time

Re-posted 10 days ago

Job description

Job Summary
We are seeking a motivated and detail-oriented Sales Support Representative to join our dynamic team. This role is essential in providing exceptional customer service and supporting the sales team in achieving their goals. The ideal candidate will have a passion for helping customers and a strong understanding of sales processes.
Responsibilities
  • Handle inbound / outbound phone & email activity to assist architects, designers, custom home builders, general contractors, and building material distributors with post sales support functions
  • Provide customers with technical product knowledge surrounding the installation and limitations of the product
  • Host an internal weekly service meeting with cross functional departments to address customer issues and identify areas of improvements
  • Log and troubleshoot Service Cases as needed on product issues after delivery
  • Coordinate with EZConcept Planner to confirm delivery ETAs as requested by customer
  • Work with our logistics team and freight carriers to secure freight quotes, or to provide updated tracking information, and to submit damage claims as necessary
  • Work with Finance and Supply Chain to handle customer credits & return authorizations
  • Create quotes and review drawing documents as needed to finalize replacement orders
  • Work with independent sales reps to assist with jobsite support when troubleshooting challenges in the field.
  • Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details.
  • Perform other related duties as assigned by the General Manager of sales operations

Required Skills:
  • Bachelor's Degree in Business or a related Customer Service field
  • Professional demeanor, high-energy, fast-paced, focused
  • Fanatical customer service skills
  • Effective & empathetic communication skills
  • Advanced computer skills
  • Strong Reasoning Ability
  • Excellent interpersonal skills
  • Firm Decision Making skills
  • Attention to detail and high level of accuracy
  • An ability and desire to work with technical information
  • Stress Management
  • Time Management Skills

Preferred Skills:
  • Door and frame industry experience given additional consideration
  • Familiarity with ERP systems, specifically NetSuite
  • CRM Software experience

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