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Sales Support Supervisor Jobs (NOW HIRING)

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales organization and customers. This role ...

Irca Group

Sales Support Supervisor

Suwanee, GA

Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales organization and customers. This role ...

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales organization and customers. This role ...

Koya Medical, Inc.

Sales Support Supervisor

Dallas, TX · On-site +1

$75K - $90K/yr

Position Summary The Supervisor, Sales Support & Patient Intake leads and unites the teams responsible for guiding patients and providers through every step of the Dayspring order journey - from ...

ION Solar

Sales Support-Supervisor

Orem, UT · On-site

We are looking for a highly motivated Sales Support Specialist to support business-critical operational tasks for the sales team. This role demands exceptional organizational skills, problem-solving ...

ION Solar

Sales Support-Supervisor

Orem, UT · On-site

We are looking for a highly motivated Sales Support Specialist to support business-critical operational tasks for the sales team. This role demands exceptional organizational skills, problem-solving ...

Ezee Fiber

Supervisor, Sales Support

Houston, TX · On-site

Responsibilities The Sales Support Supervisor is responsible for leading the daily operations of the Sales Support team for Ezee Fiber's Fiber-to-the-Home (FTTH) sales organization. This role ensures ...

Ocean Network Express

Coordinator, Sales Support

Meridian, ID · Hybrid

$19.25 - $26.25/hr

In coordination with sales, meet and exceed productivity goals involving support activities as set by Supervisor of Sales Support in region, relative to the regional specific objectives. * Monitor ...

Ezee Fiber

Supervisor, Sales Support

Houston, TX · On-site

JOB SUMMARY The Sales Support Supervisor is responsible for leading the daily operations of the Sales Support team for Ezee Fiber's Fiber-to-the-Home (FTTH) sales organization. This role ensures ...

Ezee Fiber

Supervisor, Sales Support

Houston, TX · On-site

JOB SUMMARY The Sales Support Supervisor is responsible for leading the daily operations of the Sales Support team for Ezee Fiber's Fiber-to-the-Home (FTTH) sales organization. This role ensures ...

Ezee Fiber

Supervisor, Sales Support

Houston, TX · On-site

The Sales Support Supervisor is responsible for leading the daily operations of the Sales Support team for Ezee Fiber's Fiber-to-the-Home (FTTH) sales organization. This role ensures sales ...

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Sales Support Supervisor information

See salary details

$21K

$71.7K

$103.5K

How much do sales support supervisor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for sales support supervisor in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $88,500.00 per year, depending on experience, location, and employer.

What does a sales support supervisor do?

A Sales Support Supervisor oversees a team that assists sales representatives and customers by managing administrative tasks, processing orders, and resolving customer inquiries. They ensure that the sales support team operates efficiently to help achieve sales goals. Their responsibilities include training staff, monitoring performance, improving processes, and collaborating with other departments to streamline workflows. This role is key to maintaining high customer satisfaction and smooth sales operations.

How does a sales support supervisor typically collaborate with sales teams and other departments to ensure smooth operations?

A Sales Support Supervisor works closely with sales representatives to streamline order processing, resolve client issues, and ensure all sales documentation is accurate and up to date. They often coordinate with departments such as logistics, finance, and customer service to address inquiries and facilitate prompt delivery of products or services. Regular communication and collaboration are key, enabling the supervisor to identify process bottlenecks and implement improvements that help the sales team meet their targets.

What are the key skills and qualifications needed to thrive as a sales support supervisor, and why are they important?

To thrive as a Sales Support Supervisor, you need strong leadership abilities, experience in sales operations, and a solid understanding of customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software like Salesforce, order processing systems, and data analysis tools is typically required. Excellent communication, problem-solving, and organizational skills help you manage teams and foster collaboration across departments. These competencies are essential for ensuring efficient sales processes, high team performance, and customer satisfaction.

What is the difference between Sales Support Supervisor vs Sales Coordinator?

AspectSales Support SupervisorSales Coordinator
ResponsibilitiesOversees sales support team, manages customer inquiries, and ensures sales processes run smoothly.Assists sales team with order processing, scheduling, and customer communication.
Required SkillsLeadership, communication, sales support knowledge, problem-solving.Organizational skills, communication, basic sales knowledge.
CredentialsHigh school diploma or equivalent; often some experience in sales support.High school diploma; entry-level role, minimal certifications needed.
Work EnvironmentOffice setting, team management, collaboration with sales and support staff.

The Sales Support Supervisor and Sales Coordinator roles share similarities in supporting sales activities and require strong communication skills. However, the supervisor typically manages a team and handles more complex support functions, while the coordinator focuses on assisting the sales team with day-to-day tasks. Both roles are essential in sales operations but differ in scope and responsibility.

How much does a sales support supervisor make?

The average salary for a sales support supervisor typically ranges from $45,000 to $70,000 per year, depending on experience, location, and industry. Salaries may also include bonuses or benefits and often require strong communication and organizational skills.

Is a sales support supervisor a stressful job?

A sales support supervisor role can be stressful due to managing customer relationships, coordinating between sales teams and clients, and meeting sales targets. The job often requires multitasking, problem-solving, and working under deadlines, which can contribute to workplace stress. However, stress levels vary depending on the company, workload, and individual skills.
Sales Support Supervisor jobs near you
Infographic showing various Sales Support Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $71,673 per year, or $34.5 per hour.

Sales Support Supervisor

Irca Group

Suwanee, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Great food experiences are built in layers: inside, where quality, performance, and consistency matter most; and outside, where creativity, artistry, and visual impact bring products to life.

At IRCA Group, we bring these layers together through a broad portfolio of premium ingredients, technical expertise, and innovative solutions that help chefs, food manufacturers, chains, distributors, and in-store bakeries create without limits. From concept to execution, we make the extraordinary simple.

IRCA Group is a global leader in high-quality food ingredient solutions, specializing in chocolate, creams, fillings, fruit-based solutions, pistachio ingredients, chocolate decorations, sugar decorations, and other specialty ingredients. The Group's portfolio includes renowned brands such as IRCA, Dobla, JoyGelato, Ravifruit, Cesarin, Domori, and Graffiti Sprinkles, each with its own heritage, expertise, and market positioning.

With more than 100 years of Italian heritage, IRCA has evolved into a global B2B ingredients platform serving customers in more than 100 countries. The company operates a global manufacturing and distribution network spanning 19 facilities and more than 7,000 products, supporting a broad customer base across artisanal, foodservice, and food manufacturing channels.

Since Advent International's investment, IRCA has significantly accelerated its growth, increasing revenue from €370 million in 2021 to approximately €1.5 billion today. As IRCA enters its next chapter of international expansion, the Americas region represents a key growth platform, supported by expanded domestic capabilities in chocolate, fillings, and decorations.

In the United States, IRCA Group has offices and manufacturing facilities near Atlanta, Chicago, San Francisco, and St. Louis.

Role Overview

Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales organization and customers. This role is responsible for supervising the team that provides administrative and operational support to Sales, driving process improvements, and partnering with cross-functional teams to ensure efficient execution of customer requests and sales initiatives.

The ideal candidate is a collaborative leader with strong organizational and analytical skills who can manage multiple priorities while fostering a high-performing team. This position requires close collaboration with Sales, Customer Support, Supply Chain, Production, Finance, Marketing, and Logistics to ensure seamless order execution, pricing accuracy, and customer satisfaction.

This is an onsite role at our Suwanee, GA location.

 
Essential Responsibilities
  • Supervise the daily activities of the Sales Support team, ensuring timely and accurate support for the Sales organization and customers.
  • Coach, mentor, and develop Sales Support Specialists through regular feedback, training, and performance management.
  • Monitor team performance and establish KPIs to improve efficiency, responsiveness, and service quality.
  • Act as the primary escalation point for complex customer, order, and sales support issues.
  • Partner closely with Sales to support key customer accounts, new business opportunities, product launches, and strategic initiatives.
  • Coordinate cross-functional communication between Sales, Customer Support, Supply Chain, Production, Finance, Marketing, and Logistics to ensure successful order execution and issue resolution.
  • Ensure accurate processing of quotations, pricing requests, contracts, customer onboarding, item setup, and sales documentation.
  • Support new product introductions by coordinating internal communication, customer setup, pricing, and implementation activities.
  • Maintain accurate customer and product information within SAP and CRM systems.
  • Analyze sales support metrics, customer trends, and operational data to identify opportunities for process improvements.
  • Develop, implement, and maintain standard operating procedures (SOPs) and best practices for the Sales Support function.
  • Assist Sales Leadership with reporting, forecasting support, pipeline tracking, and performance analysis.
  • Ensure compliance with company policies and customer requirements while maintaining high service standards.
  • Lead continuous improvement initiatives to enhance operational efficiency and customer experience.
Requirements
  • Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field.
  • 5+ years of experience in Sales Support, Customer Service, Commercial Operations, or Order Management.
  • 2+ years of supervisory or team leadership experience.
  • Experience supporting B2B customers within a manufacturing or food manufacturing environment preferred.
  • Strong knowledge of order management, pricing administration, customer account management, and sales processes.
  • Experience with SAP or similar ERP systems; CRM experience is a plus.
  • Advanced Microsoft Excel and Microsoft Office proficiency.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
Irca Group offers career growth opportunities as well as competitive compensation and benefits: Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement Program.
 
We welcome applications from candidates of all genders, backgrounds, identities, nationality, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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