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Sales Support Manager Jobs in Portland, OR (NOW HIRING)

iM3 Inc

Support Manager

Vancouver, WA · On-site

$78K - $82K/yr

... sales support, and our specialized team ensures reliable advice. Trusted by leading dental ... POSITION SUMMARY The Support Manager plays a central role in maintaining customer satisfaction and ...

Socket.dev

Support Manager

Vancouver, WA · On-site

$78 - $82/hr

... sales support, and our specialized team ensures reliable advice. Trusted by leading dental ... POSITION SUMMARY The Support Manager plays a central role in maintaining customer satisfaction and ...

iM3 Inc

Support Manager

Vancouver, WA · On-site

$78K - $82K/yr

... sales support, and our specialized team ensures reliable advice. Trusted by leading dental ... POSITION SUMMARY The Support Manager plays a central role in maintaining customer satisfaction and ...

Building Champions

Support Manager

Lake Oswego, OR · On-site

The Support Manager collaborates closely with sales, marketing, and operations teams while also supporting the coaching team to ensure efficiency across all engagements. This position reports ...

Building Champions

Support Manager

Lake Oswego, OR · On-site

The Support Manager collaborates closely with sales, marketing, and operations teams while also supporting the coaching team to ensure efficiency across all engagements. This position reports ...

Emerald Staffing

Support Manager

Lake Oswego, OR

$65K - $70K/yr

Support Manager Pay: $65,000 - $70,000 per year Schedule: Monday - Friday Hours: 7:30am - 4:30pm ... Collaborate with sales, marketing, and operations teams to support organizational goals ...

Swickard Auto Group

Sales Support Staff

Vancouver, WA · On-site

$17 - $25/hr

Our Sales Support Staff are the backbone of the showroom floor - the people who keep things moving ... Whether you're managing lot operations, supporting our administrative needs, or helping deliver a ...

Aprio

Sales Support Proposal Specialist

Portland, OR · On-site +1

$23.75 - $32.25/hr

The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... It is not an IT project management, software development, systems implementation, or technical ...

Victra

Sales Support Rep Part-Time

Vancouver, WA · On-site

$20 - $27.25/hr

From supporting our team's sales process to sharing your product knowledge, you will connect our ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

Cetera Financial Group

Sales Support Associate

Beaverton, OR · On-site

$17.75 - $23/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Advisor support resources offered through Cetera include award-winning wealth management and ...

Cetera Investors

Sales Support Associate

Beaverton, OR · On-site

$17.75 - $23/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Advisor support resources offered through Cetera include award-winning wealth management and ...

Victra

Sales Support Rep Part-Time

Sherwood, OR · On-site

$20.50 - $28/hr

From supporting our team's sales process to sharing your product knowledge, you will connect our ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

Victra

Sales Support Rep Part-Time

Portland, OR · On-site

$20.25 - $27.50/hr

From supporting our team's sales process to sharing your product knowledge, you will connect our ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

Foresters Financial

Sales Support Associate

Beaverton, OR · On-site

$17.75 - $23/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Advisor support resources offered through Cetera include award-winning wealth management and ...

Cetera Investors

Sales Support Associate

Beaverton, OR · On-site

$17.75 - $23/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Advisor support resources offered through Cetera include award-winning wealth management and ...

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Showing results 1-20

All JobsSales Support JobsSales Support Manager JobsSales Support Manager Jobs in Portland, OR

Sales Support Manager information

See Portland, OR salary details

$21.5K

$73.2K

$105.8K

How much do sales support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for sales support manager in Portland, OR is $73,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $90,400.00 per year, depending on experience, location, and employer.

What does a Sales Support Manager do?

A Sales Support Manager oversees the team and processes that assist sales representatives in achieving their targets. They are responsible for streamlining sales operations, managing administrative tasks, coordinating between departments, and ensuring customer satisfaction. Their duties often include developing sales support strategies, analyzing sales data, and implementing tools to enhance efficiency. By managing and mentoring the sales support team, they help to remove obstacles for the sales force and contribute to the overall success of the organization.

How does a Sales Support Manager typically collaborate with sales and marketing teams to drive results?

A Sales Support Manager acts as a crucial bridge between sales and marketing teams by ensuring that sales representatives have the necessary tools, resources, and information to close deals efficiently. They work closely with marketing to align messaging, coordinate campaigns, and provide feedback from customers and the sales floor. Regular meetings, shared performance metrics, and clear communication channels help streamline collaboration, ultimately improving customer experience and sales outcomes. This collaborative approach also allows the Sales Support Manager to identify process improvements and training needs, driving continuous growth.

What are the key skills and qualifications needed to thrive as a Sales Support Manager, and why are they important?

To thrive as a Sales Support Manager, you need a strong background in sales operations, customer relationship management, and a bachelor’s degree in business or a related field. Proficiency with CRM platforms like Salesforce, Microsoft Office Suite, and sales analytics tools is typically required. Excellent communication, problem-solving, and leadership skills help you effectively support the sales team and coordinate cross-functional efforts. These abilities ensure efficient sales processes, improved client satisfaction, and achievement of revenue targets.

What is the difference between Sales Support Manager vs Sales Coordinator?

AspectSales Support ManagerSales Coordinator
ResponsibilitiesOversees sales support teams, develops strategies, manages client relationshipsAssists sales teams with order processing, scheduling, and customer inquiries
Required SkillsLeadership, sales knowledge, communication, problem-solvingOrganizational skills, communication, customer service
Work EnvironmentOffice-based, managerial settingOffice or remote, support-focused
Common CertificationsSales or management certifications often preferredCustomer service or administrative certifications

The Sales Support Manager typically leads the support team, focusing on strategy and client relationships, while the Sales Coordinator handles day-to-day support tasks like order processing. Both roles require strong communication skills, but the manager position involves more leadership and strategic planning.

What are the most commonly searched types of Sales Support jobs in Portland, OR?

The most popular types of Sales Support jobs in Portland, OR are:

What are popular job titles related to Sales Support Manager jobs in Portland, OR?

For Sales Support Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Sales Support Manager jobs in Portland, OR look for?

The top searched job categories for Sales Support Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Sales Support Manager jobs?

Cities near Portland, OR with the most Sales Support Manager job openings:

Sales Support Manager jobs near you
Infographic showing various Sales Support Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,242 per year, or $35.2 per hour.

Support Manager

iM3 Inc

Vancouver, WA • On-site

$78K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

iM3 has become a leader in veterinary dental products, known for innovation, industry firsts, and education. With locations in Sydney, Vancouver, and Co Meath, iM3 supplies affordable, high-quality dental equipment worldwide. We design, develop, and manufacture advanced veterinary dental machines, instruments, X-rays, and consumables, with a strong focus on continuing education. iM3 offers expert after-sales support, and our specialized team ensures reliable advice. Trusted by leading dental specialists globally, iM3 products are highly recommended worldwide.


POSITION SUMMARY

The Support Manager plays a central role in maintaining customer satisfaction and ensuring that repaired products meet required quality standards before returning to clients. This role oversees the daily operations of a facility handling the repair and maintenance of products or equipment, monitors quality control, addresses customer inquiries and concerns, and ensures compliance with safety and regulatory standards. The Support Manager supervises staff and interacts directly with customers, addressing concerns and ensuring satisfaction throughout the repair process.

COMPENSATION & POSITION DETAILS

Compensation

$78,000 - $82,000

Schedule

Full-Time M-F

Effective Date

To be determined

Benefits

Medical, vision, and dental coverage • 401(k) with up to 3% match after 12 months • 9 paid holidays + 1 floating holiday • 1 week paid vacation at the 1-year mark

DUTIES AND RESPONSIBILITIES

  • Manage the Support Department’s service tickets using task management software, ensuring calls and repairs in the queue are processed by the Support Team in a timely manner.
  • Generate repair and warranty-related return authorizations, and inspect equipment returns for defects or usage — including evaluating turbines returned under warranty, documenting findings, and keeping the Production Manager informed of defective inventory.
  • Manage the determination of warranty coverage on replacement parts and expedited shipping, consulting with the management team as needed.
  • Produce and maintain updated versions of Service SOPs and other documentation relevant to the Service Department or parts (e.g., reference points used by Sales and Support).
  • Maintain the Support Department’s loaner equipment digitally within the company’s ERP system, in addition to physical maintenance and inspection of all company loaner equipment.
  • Keep the Production, Warehouse & Support Manager apprised of customer escalations related to the Support Department, serving as first point of contact and escalating as necessary.
  • Work with the Production, Warehouse & Support Manager to set repair documentation standards in accordance with company policies and procedures.
  • Perform weekly audits of the Support Department’s orders within the ERP system to ensure timely processing, and notify relevant employees of items requiring attention.
  • Assist the Production, Warehouse & Support Manager in updating company-wide documentation, such as customer instructions or user manuals.
  • Act as the primary point of contact for challenging repairs, repair follow-ups, and unique customer cases via phone, email, and/or video call.
  • Serve as first point of contact for Distribution Reps, Technicians, and Territory Managers on technical inventory questions, including pricing and part compatibility.
  • Provide one-on-one follow-up with Support Department team members on order errors, coaching on ERP procedures and customer service as needed.
  • Perform additional tasks as assigned by the Production, Warehouse & Support Manager.

QUALIFICATIONS

Required

  • 1–2 years of related experience or equivalent.
  • Basic competence in the duties and tasks of supervised employees.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to manage priorities and workflow.
  • Excellent customer service and interpersonal skills.
  • Demonstrated ability to supervise and motivate staff.
  • Good judgment with the ability to make timely, sound decisions.
  • Creative, flexible, and innovative team player.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.
  • Versatility and flexibility to work within changing priorities and enthusiasm for doing so.
  • Proficiency in Microsoft Office.
  • Working knowledge of basic principles, theories, concepts, and practices within the applicable engineering/technical specialization.

Preferred

  • Production experience, preferably in the precision equipment industry.
  • Familiarity with Microsoft Office (Word/Excel/Outlook) and Microsoft 365.
  • Small equipment or electrical repair experience.
  • Phone support or call center experience.

COMPETENCIES

  • Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to a positive team spirit; supports everyone’s efforts to succeed.
  • Professionalism – Approaches others tactfully; reacts well under pressure; treats others with respect regardless of status or position; accepts responsibility for own actions; follows through on commitments.
  • Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; continuously builds knowledge and skills; shares expertise with others.
  • Managing People – Includes staff in planning and decision-making; takes responsibility for subordinates’ activities; provides regular performance feedback; develops subordinates’ skills; fosters a quality focus and continually improves processes.
  • Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports unsafe conditions; uses equipment and materials properly.
  • Adaptability – Adapts to changes in the work environment; manages competing demands; adjusts approach to fit the situation; handles frequent changes, delays, or unexpected events.
  • Attendance/Punctuality – Consistent and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Occasionally required to stand, walk, climb, balance, bend, stoop, kneel, or crawl.
  • Continually required to sit.
  • Continually required to utilize hand and finger dexterity.
  • Continually required to talk or hear.
  • Continually required to use visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Occasionally required to lift/push/carry items up to 50 pounds