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Sales Service Associate Jobs in Rochester, NY (NOW HIRING)

Five Star Bank

Sales & Service Associate

Rochester, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart ...

Five Star Bank

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart ...

Five Star Bank

Bank Teller

Caledonia, NY · On-site

$16.50 - $21.50/hr

Identify service needs and refer customers to Sales & Service Associates or Relationship Bankers for complex solutions. * Support Branch Operations: Assist with operational duties including vault ...

New

Farmers Insurance

Be Seen First

Client Service Associate

Rochester, NY · On-site

$25K - $40K/yr

We are seeking a Client Services Associate (CSA) to support the Owner-Agent in servicing an active ... Provide exceptional service to personal and commercial lines clients utilizing a sales and service ...

Posted today

Farmers Insurance

Be Seen First

Client Service Associate

Rochester, NY · On-site

$25K - $40K/yr

We are seeking a Client Services Associate (CSA) to support the Owner-Agent in servicing an active ... Provide exceptional service to personal and commercial lines clients utilizing a sales and service ...

Posted today

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

Customer Service Associate The Customer Service Associate provides customer service that is above ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Seasonal Customer Service Associate

Rochester, NY · On-site

$17.50/hr

Seasonal Customer Service Associate The Seasonal Customer Service Associate provides customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Customer Service Associate

Rochester, NY

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Customer Service Associate

Rochester, NY

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Family Dollar

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Customer Service Associate

Gates, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Part Time Customer Service Associate

Rochester, NY

$17.50/hr

The Part Time Customer Service Associate provides customer service that is above and beyond for ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Posted today

Johnstone Supply

Counter Sales Associate

Rochester, NY · On-site

$21 - $26/hr

We offer the products, programs, and services that help contractors of all sizes succeed. We're ... YOUR TYPICAL DAY AS A COUNTER SALES ASSOCIATE:In this rewarding role, your morning kicks off with a ...

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Sales Service Associate information

See Rochester, NY salary details

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How much do sales service associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for sales service associate in Rochester, NY is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Associate vs Customer Service Representative?

AspectSales Service AssociateCustomer Service Representative
Primary FocusDriving sales and providing product/service informationHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationActive listening, problem-solving, communication
Work EnvironmentRetail stores, call centers, sales officesCall centers, retail, corporate offices
Common CertificationsSales certifications, product trainingCustomer service training, communication skills

While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.

What does a sales service associate do?

A sales service associate assists customers by providing product information, processing transactions, and addressing inquiries or concerns. They often work in retail or sales environments, using point-of-sale systems and maintaining customer satisfaction through effective communication and service skills.

What is a sales service associate job description?

A sales service associate is responsible for assisting customers with product information, processing transactions, and providing excellent customer service. They often handle inquiries, maintain product displays, and use point-of-sale systems. Strong communication skills and product knowledge are essential for success in this role.

What is the lowest position in sales service associate?

The lowest position within a sales service team often is entry-level, such as a Sales Service Associate or Customer Service Representative. These roles typically require basic communication skills and may involve tasks like assisting customers, processing transactions, and supporting sales efforts. Advancement can lead to higher roles like Senior Sales Associate or Supervisor.

What are the most commonly searched types of Sales Service jobs in Rochester, NY?

The most popular types of Sales Service jobs in Rochester, NY are:

What are popular job titles related to Sales Service Associate jobs in Rochester, NY?

For Sales Service Associate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Sales Service Associate jobs in Rochester, NY look for?

The top searched job categories for Sales Service Associate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Sales Service Associate jobs?

Cities near Rochester, NY with the most Sales Service Associate job openings:

Sales Service Associate jobs near you
Infographic showing various Sales Service Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,930 per year, or $16.8 per hour.

Sales & Service Associate

Five Star Bank

Rochester, NY • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 172 rated banks

Job description


Join the Five Star Bank Team as a Sales & Service Associate

At Five Star Bank, we believe in more than just banking — we believe in building lasting relationships and making a positive impact in the communities we serve. As a Sales & Service Associate, you’ll do more than handle transactions — you’ll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.

 

What You’ll Do

  • Support Daily Banking Needs: Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.
  • Deliver Personalized Financial Guidance: Engage in meaningful conversations to understand customers’ financial goals and recommend appropriate solutions.
  • Open New Accounts: Assist customers with opening personal and small business accounts, and support lending applications in line with bank standards.
  • Promote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs).
  • Represent Five Star: Participate in local events and branch outreach to strengthen our connection to the community.
  • Refer with Purpose: Identify complex needs and connect clients to Relationship Bankers or other business partners.
  • Ensure Compliance: Follow regulatory requirements, bank policies, and operational procedures — including assigned compliance training.
  • Maintain Operational Excellence: Support secure cash handling, audit readiness, and general branch functions to ensure smooth daily operations.


What We’re Looking For

  • High School Diploma or GED required.
  • At least 2 years of experience in a customer-facing role, preferably in banking, retail, hospitality, or sales.
  • Confidence balancing service and sales responsibilities with a customer-first approach.
  • Excellent communication skills with a consultative mindset.
  • Comfort using digital tools and helping others navigate technology.
  • A team player who is detail-oriented, self-motivated, and adaptable.


Licensing

  • Registration with the Nationwide Mortgage Licensing System (NMLS) is required in accordance with SAFE Act regulations.
  • Familiarity with banking or teller systems is a plus; training and support are provided.


Physical Requirements

  • Ability to stand for prolonged periods.
  • Ability to lift between 1–10 lbs regularly, occasionally up to 30 lbs.
  • Extensive computer and phone use.
  • Ability to travel between office locations as needed.
  • Repetitive motions may be required.


Schedule

  • Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.
  • May involve occasional travel to nearby branch locations based on staffing needs.


Why Five Star Bank


  • Community Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.
  • Career Growth: Clear advancement opportunities into roles such as Relationship Banker.
  • Stability: Being in business for over 200 years. 
  • Comprehensive Benefits:
    • 17 Days of PTO and 11 Company-Paid Holidays
    • Medical, Dental, and Vision Insurance
    • Health Savings and Flexible Spending Accounts
    • Retirement Savings Accounts including Pension and 401(k) Plans 
    • Company-Paid Life Insurance and Disability Coverage
    • Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)
    • Tuition Reimbursement and Employee Referral Program
    • Wellness Reimbursement and Star Volunteer Program
    • Employee Banking Perks

 

Ready to make a difference? Apply today and join a team that values service, community, and growth.


The expected rate of pay for this position is shown above.   Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained.   Market and organizational factors are also considered.  In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.



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