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Sales Process Manager Jobs in New York (NOW HIRING)

This role is responsible for architecting and optimizing sales processes, ensuring rigorous CRM governance, and leading comprehensive forecasting and analytics initiatives. By acting as the primary ...

Sales Manager

New Brunswick, NJ · On-site

$100K - $200K/yr

The Sales Manager is accountable for pipeline health, forecast accuracy, KPI performance, and consistent sales process execution, while removing operational, procedural, and program‑related ...

Sales Manager

New Brunswick, NJ · On-site

$100K - $200K/yr

The Sales Manager is accountable for pipeline health, forecast accuracy, KPI performance, and consistent sales process execution, while removing operational, procedural, and program‑related ...

Sales Manager

Tinton Falls, NJ · On-site

$85K - $95K/yr

Drive operational excellence through effective sales process management, performance tracking, and continuous coaching. * Model and promote Erickson's One Team leadership philosophy, helping ...

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Sales Process Manager information

See New York salary details

$81.5K

$96.4K

$118.2K

How much do sales process manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for sales process manager in New York is $96,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $109,400.00 per year, depending on experience, location, and employer.

How does a sales process manager typically collaborate with sales teams to optimize performance?

A Sales Process Manager works closely with sales teams to analyze current workflows, identify bottlenecks, and implement process improvements that boost efficiency and results. Regular collaboration involves conducting training sessions, gathering feedback, and monitoring key performance metrics to ensure new strategies are effective. By acting as a liaison between sales representatives and management, the Sales Process Manager helps align team goals with organizational objectives, promoting a culture of continuous improvement and knowledge sharing.

What is the difference between Sales Process Manager vs Sales Operations Specialist?

AspectSales Process ManagerSales Operations Specialist
Primary FocusOversees and optimizes the sales process workflowSupports sales team with data, tools, and administrative tasks
Required SkillsSales strategy, process improvement, leadershipData analysis, CRM management, reporting
Work EnvironmentCollaborates with sales teams and managementSupports sales operations and administrative functions
Common CertificationsSales certifications, process management coursesCRM certifications, data analysis courses

The Sales Process Manager focuses on designing and improving the sales workflow to increase efficiency, while the Sales Operations Specialist provides support through data management and administrative tasks. Both roles are essential in sales teams but serve different functions within the sales ecosystem.

What is the role of a sales process manager?

A sales process manager oversees and optimizes the steps involved in a company's sales cycle to improve efficiency and revenue. They analyze sales data, develop strategies, and implement tools like CRM systems to ensure consistent and effective sales practices. Strong communication, analytical skills, and knowledge of sales methodologies are essential for this role.

What are the key skills and qualifications needed to thrive as a sales process manager?

To thrive as a Sales Process Manager, you need expertise in sales strategy, process optimization, and data analysis, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales automation tools, and certification in sales methodologies (e.g., Six Sigma or Lean) is highly beneficial. Strong leadership, effective communication, and problem-solving skills help you drive change and support sales teams. These capabilities are crucial for streamlining sales operations, improving team performance, and achieving organizational revenue goals.

What does a sales process manager do?

A Sales Process Manager is responsible for designing, implementing, and optimizing the steps that a company’s sales team follows to convert leads into customers. They analyze existing sales workflows, identify areas for improvement, and introduce tools or strategies to increase efficiency and effectiveness. Their role also involves training sales staff on best practices, monitoring performance metrics, and ensuring that sales processes align with overall business goals.
What are popular job titles related to Sales Process Manager jobs in New York? For Sales Process Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Sales Process Manager jobs in New York look for? The top searched job categories for Sales Process Manager jobs in New York are:
What cities in New York are hiring for Sales Process Manager jobs? Cities in New York with the most Sales Process Manager job openings:
Infographic showing various Sales Process Manager job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $96,411 per year, or $46.4 per hour.

Consumer Bank Sales Process & Readiness Manager

Flagstar Bank

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.


Job description

Position Title

Consumer Bank Sales Process & Readiness Manager

Location

Troy, MI 48098

Job Summary

The Consumer Bank Sales Process & Readiness Manager serves as a strategic partner responsible for transforming business priorities into operational solutions that enable consistent execution across the Consumer Bank. This role leads the planning, design, implementation, communication, and continuous improvement of sales initiatives by partnering with stakeholders, leveraging technology, and developing readiness strategies that drive adoption. Through performance reporting, business insights, and continuous evaluation, this role measures initiative effectiveness, identifies opportunities for improvement, and helps ensure new processes are successfully implemented, embraced by the field, and aligned with organizational objectives while enhancing the client and teammate experience.

Job Responsibilities:

JOB RESPONSIBILITIES

Initiative Strategy & Operational Design

  • Partners with business stakeholders to understand strategic priorities and business needs.
  • Designs end-to-end workflows, supporting tools, and field processes that balance client experience, teammate experience, compliance, and business goals.
  • Evaluates existing processes and identifies opportunities to simplify, improve efficiency, and enhance effectiveness.
  • Translates business objectives into scalable operational solutions that support sales execution and organizational goals.

Sales Readiness, Communications, & Implementation

  • Develop implementation plans for new initiatives and process enhancements.
  • Create readiness materials including communications, job aids, readiness guides, newsletters, training resources, and supporting documentation.
  • Translate complex initiatives into clear, actionable guidance for frontline teammates and leaders.
  • Coordinate implementation activities across business partners to ensure successful rollout.

Sales Enablement Systems & Tools

  • Serve as business owner for sales enablement technology, including Salesforce and Dynamics.
  • Partner with technical teams to implement enhancements and resolve issues.
  • Configure and optimize system functionality to support business objectives.
  • Ensure technology effectively enables sales initiatives and reporting needs.

Adoption, Performance, & Continuous Improvement

  • Monitor the effectiveness of sales initiatives through performance reporting, field observations, and stakeholder feedback to identify trends, measure adoption, and recommend continuous improvements.
  • Analyze sales performance metrics and business insights to identify opportunities, support informed decision-making, and enhance sales execution across the branch network.
  • Identify trends, process gaps, and opportunities through reporting, stakeholder feedback, and business reviews, recommending solutions that improve sales effectiveness and the teammate experience.
  • Leverage performance reporting and business insights to evaluate initiative effectiveness, identify coaching opportunities, and partner with leaders to drive consistent execution and accountability across the branch network.

Leadership Partnership & Execution Support

  • Partner with sales leadership and execution teams to identify opportunities for improving sales routines.
  • Strategize and facilitate the execution of enhancements that strengthen frontline performance and client engagement.
  • Acts as the operational lead for assigned initiatives by coordinating cross-functional partners, identifying dependencies, proactively communicating progress, and driving execution from planning through implementation and post-launch evaluation.
  • Prepare executive summaries, performance updates, and business reviews that provide leaders with actionable insights into initiative progress, sales performance, and adoption trends.

Risk & Compliance

  • Appropriately manage risk, including compliance responsibilities, in all sales process design and execution activities.
  • Adhere to all regulatory and compliance requirements linked to the job and the team.
  • Understand how compliance practices support the bank's vision of remaining an independent institution.
  • Ensure all sales processes and supporting tools are designed and executed in accordance with applicable regulatory requirements.

ADDITIONAL ACCOUNTABILITIES

  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
  • Minimum experience required: 6+ years of experience in sales leadership experience in a retail/consumer banking organization.
  • Process oriented with demonstrated success in executing initiatives and programs.

Preferred Qualifications:

  • Education level preferred: Undergraduate Degree (4 years or equivalent) business, marketing or communications.

Job Competencies:

  • Sales Process Knowledge - Understands retail banking sales processes, client engagement models, and prospecting frameworks; applies this knowledge to build effective and scalable routines.
  • Analytical Thinking - Demonstrates strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable process improvements.
  • Communication Skills - Possesses excellent listening, verbal, and written communication skills; able to convey complex process information clearly to various audiences and organizational levels.
  • Collaboration & Teamwork - Demonstrated ability to work effectively in a team environment and partner across functions including training, readiness, field leadership, and technology teams.
  • Stakeholder Engagement - Ability to interact with and appropriately influence leaders and colleagues at multiple levels of the organization to drive alignment and adoption.
  • Execution & Initiative - Demonstrated success in executing initiatives and programs from concept through completion with attention to detail and follow-through.
  • Process Improvement Mindset - Proactively identifies opportunities to streamline and enhance sales processes, tools, and routines to improve efficiency and client outcomes.
  • CRM & Tools Proficiency - Comfortable working with CRM systems and sales enablement tools; able to collaborate with technical partners to ensure tools support desired practices and outcomes.
  • Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Benefits | Flagstar Bank

Pay Range

$85,476.75 - $137,658.00