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Sales Performance Manager Jobs in Secaucus, NJ (NOW HIRING)

Performance Manager / Product SME, Dealer Solutions Account Management SME expert in one of: DMS ... Sales Managers, BDC Leads, Marketing Managers). Data Analysis & Reporting * Monitor usage ...

Sr. CIB Performance Manager

Manhattan, NY ยท On-site

$169K - $179K/yr

Sr. CIB Performance Manager, HSBC Technology & Services (USA) Inc., New York, NY: Lead corporate ... models, sales processes, people agenda and governance. Manage the rollout of new and enhanced ...

VP Sales Performance

Manhattan, NY ยท On-site

$200 - $250/hr

Report on accurate sales forecasting across the division and implement a successful management ... or performance leadership 2 * Proven track record of driving revenue growth through sales ...

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Sales Performance Manager information

See Secaucus, NJ salary details

$32K

$74.9K

$154K

How much do sales performance manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for sales performance manager in Secaucus, NJ is $74,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $114,400.00 per year, depending on experience, location, and employer.

How does a Sales Performance Manager typically collaborate with sales teams to drive results?

A Sales Performance Manager works closely with sales teams by analyzing performance metrics, identifying areas for improvement, and developing targeted training or coaching sessions. They often facilitate regular meetings to review progress, set goals, and provide feedback. By collaborating with team leads and individual sales representatives, they ensure alignment with broader business objectives and help implement best practices, ultimately driving both team and individual success.

What are the key skills and qualifications needed to thrive as a Sales Performance Manager, and why are they important?

To thrive as a Sales Performance Manager, you need a solid background in sales strategy, data analysis, and performance management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), reporting tools (such as Tableau or Power BI), and sales enablement software is essential. Strong leadership, communication, and coaching skills help drive team motivation and adapt to changing targets. These skills are crucial for optimizing sales processes, achieving revenue goals, and maximizing team productivity in a competitive environment.

What is the difference between Sales Performance Manager vs Sales Operations Manager?

AspectSales Performance ManagerSales Operations Manager
Primary FocusOptimizing sales team performance and metricsManaging sales processes, tools, and operations
Required SkillsData analysis, sales coaching, performance metricsProcess improvement, CRM management, reporting
Work EnvironmentSales teams, performance analysis, trainingSales support, systems management, strategy
Common CertificationsSales certifications, analytics coursesCRM certifications, project management

While both roles support sales teams, the Sales Performance Manager primarily focuses on enhancing individual and team sales performance through analysis and coaching. In contrast, the Sales Operations Manager handles the systems, processes, and tools that enable sales efficiency. Both roles are vital in a sales organization but serve different strategic functions.

What job categories do people searching Sales Performance Manager jobs in Secaucus, NJ look for? The top searched job categories for Sales Performance Manager jobs in Secaucus, NJ are:
What cities near Secaucus, NJ are hiring for Sales Performance Manager jobs? Cities near Secaucus, NJ with the most Sales Performance Manager job openings:
Infographic showing various Sales Performance Manager job openings in Secaucus, NJ as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,858 per year, or $36 per hour.

Solutions Performance Manager

Solera

Manhattan, NY โ€ข On-site, Remote

Full-time

Posted 8 days ago


Job description

Performance Manager / Product SME, Dealer Solutions Account Management
SME expert in one of: DMS, CRM, Service or Marketing
Employment Type: Full-Time
Role Overview
  • The Solutions Performance Manager / Product SME for [Product] is a dealership operations and product expert responsible for ensuring customers achieve maximum value from their [???] inset DMS, CRM, Service, and Marketing.
  • They work side-by-side with Account Managers to:
  • Drive product adoption
  • Deliver performance improvement recommendations
  • Optimize dealership workflows
  • Provide training, insights, and best practices
  • Support renewal and expansion by demonstrating measurable results
  • This role is highly consultative, hands-on, and data-driven, acting as the "product and performance engine" for the territory.

Key Responsibilities
Product Adoption & Utilization Leadership in assigned Platform (DMS/CRM/Service/Marketing)
Ensure customers fully adopt and use their contracted solutions, including:
DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops
CRM workflows: Lead handling, BDC processes, showroom tracking
Service operations: Lane check-in, scheduling, inspections, tech productivity
Marketing solutions: Campaign automation, retention journeys, equity mining, reputation
Conduct usage audits and work with customers to close adoption gaps.
Performance Improvement & Dealership Optimization
  • With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations.
  • Lead on-site or virtual coaching sessions focused on improving:
  • Technician efficiency & labor hours
  • Lead response times, appointment set ratios, and close rates
  • Service retention, upsell capture, and multi-point inspection usage
  • Marketing ROI and customer lifetime value
  • Deliver scalable workflows, playbooks, and best practices tailored to dealership size.

Customer Engagement & Value Demonstration
  • Focus on customer operational performance and adoption.
  • Dealerships visits will be coordinated by the Account Manager, who maintains primary ownership of the customer relationship.
  • Participate in QBRs with Account Managers to present data, performance insights, and product roadmaps.
  • Provide clear ROI storytelling that ties product usage to KPI improvements.
  • Build strong relationships with dealership stakeholders (GMs, Fixed Ops Directors, Service Managers, Sales Managers, BDC Leads, Marketing Managers).

Data Analysis & Reporting
  • Monitor usage dashboards, performance KPIs, and adoption analytics to identify trends and prioritize accounts.
  • Deliver clear, data-backed recommendations and action plans.
  • Maintain documentation of customer progress, including training logs, KPIs, and next steps.

Cross-Functional Collaboration
  • Provide Product and Engineering teams with field insights related to:
  • Feature gaps
  • Integration requests (e.g., DMS, CRM, OEM tools)
  • Workflow challenges
  • Competitive intelligence
  • Work with Support and Professional Services to resolve technical issues impacting adoption.
  • Partner with Marketing to share customer success stories and support case studies.

Territory Support
  • Coordinate with Account Managers to support renewal readiness by driving proactive value realization. Prioritization for Adoption, At Risk Customers, Strategic Accounts.
  • Recommend prioritize on which accounts need on-site vs. virtual engagement.
  • Assist with onboarding workflows for new rooftops added through expansion.

Qualifications
Required
  • 3-7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
  • Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
  • Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms).
  • Excellent skills in coaching, training, process improvement, and data analysis.
  • Ability to communicate complex workflows clearly to dealership users and leaders.

Preferred
  • Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion).
  • Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.).
  • Background in BDC operations, service lane management, or dealership marketing.
  • Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role.
  • Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals).

Success Metrics
  • Product adoption & utilization levels across DMS, CRM, Service, Marketing Platforms
  • Performance KPI improvements (service hours, CRM conversion, marketing ROI, etc.)
  • Customer satisfaction (NPS/CSAT) and reduction in escalations
  • Impact on renewal readiness through value demonstration
  • Completion of performance engagements and achievement of customer objectives
  • Quality of documentation, reporting, and best practice delivery
  • Competencies
  • Operational Expertise - Deep understanding of automotive workflows.
  • Product Mastery - Expert-level proficiency in assigned solutions.
  • Analytical Mindset - Uses data to diagnose issues and guide coaching.
  • Communication & Coaching - Clear, patient, and persuasive.
  • Customer Empathy - Understands the daily realities of dealership teams.
  • Collaboration - Works seamlessly with Account Managers and cross-functional partners.
  • Execution Discipline - Organized, dependable, and detail-oriented.
  • Travel
  • 60- 75% depending on territory/area size, customer needs, and on-site support requirements.

EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.