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Sales Order Processing Jobs in Massachusetts (NOW HIRING)

Optikos, LLC.

Technical Quoting Assistant

Wakefield, MA · On-site

$60K - $90K/yr

This role ensures all quotes and sales orders are complete in a timely manner, accurate, and efficiently processed through the ERP and CRM systems. Following initial training, you will develop a ...

QXO

Inside Sales Support Specialist

Boston, MA · On-site

$75K - $80K/yr

Monitor customer orders to ensure timely processing and fulfillment Customer & Vendor Coordination * Serve as a primary liaison between Sales, Shipping, Receiving, Purchasing, Operations, vendors ...

QXO

Inside Sales Support Specialist

Boston, MA

Monitor customer orders to ensure timely processing and fulfillment Customer & Vendor Coordination * Serve as a primary liaison between Sales, Shipping, Receiving, Purchasing, Operations, vendors ...

Roessel Joy

Sales Administrator

Arlington, MA · On-site

$22.50 - $31/hr

This includes managing the processing of sales orders, handling customer \n \n \n inquiries, maintaining accurate records, and ensuring that all sales\-related paperwork is completed \n \n \n ...

BAMM USA

Warehouse Associate

Westford, MA · On-site

$16.75 - $19.75/hr

... order processing, shipping, pulling orders, doing inventory cycle counts, UPS Depot inventory, etc. Essential Functions: * Creates maintenance and T&M sales orders * Performs general warehouse ...

Getinge

Sales Operations Coordinator

Boston, MA · On-site

$31/hr

This role will provide day-to-day support for the Sales Operations function, with a focus on order processing, invoice creation, CRM/ERP data accuracy, and coordination with internal teams and ...

Getinge

Sales Operations Coordinator

Boston, MA · On-site

$31/hr

This role will provide day-to-day support for the Sales Operations function, with a focus on order processing, invoice creation, CRM/ERP data accuracy, and coordination with internal teams and ...

Getinge

Sales Operations Coordinator

Boston, MA · Hybrid

$28/hr

This role will provide day-to-day support for the Sales Operations function, with a focus on order processing, invoice creation, CRM/ERP data accuracy, and coordination with internal teams and ...

Rodney Hunt Inc.

Aftermarket Sales Assistant

Orange, MA · On-site

$50K - $60K/yr

Working under the direction of the aftermarket and sales teams, this role helps facilitate customer requests, prepare documentation, and assist with order processing for gates and water control ...

Rodney Hunt

Aftermarket Sales Assistant

Orange, MA · On-site

$18.50 - $24.25/hr

Working under the direction of the aftermarket and sales teams, this role helps facilitate customer requests, prepare documentation, and assist with order processing for gates and water control ...

tilebar11

Showroom Concierge

Burlington, MA · On-site

$60K/yr

Sales & Order Support · Assist sales representatives with key processes, including sample requests, quoting, order placement, tracking, and returns. · Maintain detailed records of customer ...

TileBar

Showroom Concierge

Burlington, MA · On-site

$60K/yr

Sales & Order Support • Assist sales representatives with key processes, including sample requests, quoting, order placement, tracking, and returns. • Maintain detailed records of customer ...

IDI Distributors

Warehouse Associate

Norton, MA

$20.32 - $25.38/hr

Place orders via computer sales order process as instructed by the DC Manager. * Receiving and Inventory Management * Unload and receive stock replenishment materials into the warehouse by prescribed ...

IDI Distributors

Warehouse Associate

Boston, MA · On-site

$20.32 - $25.38/hr

Place orders via computer sales order process as instructed by the DC Manager. * Receiving and Inventory Management * Unload and receive stock replenishment materials into the warehouse by prescribed ...

New

IDI Distributors

Warehouse Associate

Norton, MA · On-site

$20.32 - $25.38/hr

Place orders via computer sales order process as instructed by the DC Manager. * Receiving and Inventory Management * Unload and receive stock replenishment materials into the warehouse by prescribed ...

New

Insulation Distributors

Warehouse Associate

Norton, MA · On-site

$20.32 - $25.38/hr

Place orders via computer sales order process as instructed by the DC Manager. * Receiving and Inventory Management * Unload and receive stock replenishment materials into the warehouse by prescribed ...

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Showing results 21-40

All JobsSales Order Processing JobsSales Order Processing Jobs in Massachusetts

Sales Order Processing information

What is sales order processing?

Sales order processing is the workflow involved in receiving, reviewing, fulfilling, and tracking customer orders for goods or services. This process typically includes verifying product availability, generating sales orders, coordinating with inventory and shipping departments, and ensuring the correct and timely delivery to customers. Efficient sales order processing helps businesses reduce errors, improve customer satisfaction, and streamline their operations.

What are the key skills and qualifications needed to thrive in sales order processing, and why are they important?

To thrive in Sales Order Processing, you need strong attention to detail, data entry accuracy, and a solid understanding of order management principles, often supported by a high school diploma or equivalent experience. Familiarity with ERP systems (like SAP or Oracle), CRM software, and order tracking tools is typically required. Strong organizational skills, effective communication, and the ability to multitask help professionals excel in this fast-paced role. These skills ensure timely, error-free processing of sales orders, which is vital for customer satisfaction and efficient business operations.

What are some common challenges faced in a sales order processing role, and how can they be addressed?

A common challenge in Sales Order Processing is ensuring accuracy and speed when handling large volumes of orders, which can sometimes lead to data entry errors or delays. To address this, many organizations use automated order management systems and cross-functional communication with sales, inventory, and logistics teams to prevent mistakes and streamline workflows. Adapting quickly to sudden changes, such as rush orders or inventory shortages, is also important, and proactive communication with both customers and internal teams can help resolve issues efficiently. Emphasizing attention to detail and continuous process improvement is key to success in this role.

What is the difference between Sales Order Processing vs Customer Service Representative?

AspectSales Order ProcessingCustomer Service Representative
Primary RoleEntering and managing sales orders, ensuring accuracyAssisting customers, handling inquiries, resolving issues
Required SkillsData entry, attention to detail, basic product knowledgeCommunication, problem-solving, customer interaction
Work EnvironmentOffice, warehouse, or online order systemsCall centers, retail stores, or online support
Common CertificationsNone typically required, but familiarity with ERP systems helpsCustomer service certifications beneficial

While both roles involve interaction with customers and order-related tasks, Sales Order Processing focuses on accurately entering and managing sales data, whereas Customer Service Representatives handle customer inquiries and resolve issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities in Massachusetts are hiring for Sales Order Processing jobs?

Cities in Massachusetts with the most Sales Order Processing job openings:

Sales Order Processing jobs near you
Infographic showing various Sales Order Processing job openings in Massachusetts as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution.

Technical Quoting Assistant

Optikos, LLC.

Wakefield, MA • On-site

$60K - $90K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description

The Technical Quoting Assistant supports the Sales, Business Development, and Application Engineering teams by managing key quoting and order-processing activities. This role ensures all quotes and sales orders are complete in a timely manner, accurate, and efficiently processed through the ERP and CRM systems.


Following initial training, you will develop a foundational technical understanding of our product line to identify export control considerations, while delivering exceptional customer service and cross-departmental support.


Roles and Responsibilities:

  • Prepare accurate and timely quotations for the sales team and Key Account Managers (KAMs).
  • Receive, verify, and process customer orders into Syspro (ERP) and CRM Dynamics 365.
  • Book sales orders, issue Sales Order Acknowledgments, and create production work orders.
  • Collect and verify all required documentation needed to officially accept customer orders.
  • Enter and maintain new leads, opportunities, and sales activities within the CRM.
  • Keep sales, customer records, and project folders updated with any order modifications.
  • Classify products during the quoting stage to ensure compliance with export control regulations.
  • Respond directly to customer inquiries and proactively gather missing order details.
  • Route customer feedback to the appropriate internal teams.
  • Provide administrative support to the sales team, including handling customer forms and document control.

Skills and Requirements:

  • Associate or bachelor's degree in a technical field preferred.
  • 2+ years of experience in inside sales support, order management, or a related technical role.
  • Proficiency with CRM software (Dynamics 365 preferred), ERP systems (Syspro preferred), and the Microsoft Office Suite.
  • Strong organizational skills, high attention to detail, and the ability to multitask in a fast-paced environment.
  • Excellent written and verbal communication skills; ability to handle customer conversations professionally.


About Optikos Corporation:


For over 40 years, Optikos has provided innovative applications of optical technology, both products and services, to commercial, government, and consumer products organizations worldwide. The Optikos engineering team is the largest independent optical engineering group in the world, managing all aspects of instrument design, including optics, mechanics, electronics, and software systems, in addition to our in-house IQ Lab Services to benchmark and assess the performance of customer lens or camera systems. We develop innovative products in the life sciences, aerospace and defense, industrial, and consumer markets, and our experience with a wide variety of applications has enabled our staff to generate creative solutions to some of the most challenging optical problems. Our team continues to improve existing metrology product lines and develop new products that Optikos manufactures and installs around the globe. Our headquarters is centrally located right outside the Boston medical and tech hub in Wakefield.


If you are an enthusiastic, team-oriented individual looking for a challenge and the opportunity to continue to develop professionally, send us your resume to jobs@optikos.com.


This in-office position is located in our Wakefield, Massachusetts, facility.  We offer competitive compensation packages along with a challenging and stimulating environment.  


Optikos is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender orientation, gender identity, national origin, disability, or protected Veteran status. We do not sponsor employment visas for this position.

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