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Sales Order Processing Jobs in Massachusetts (NOW HIRING)

Schylling

Order Coordinator

North Andover, MA · On-site

$52K - $58K/yr

Ensure that Shipping, Purchasing, and Sales have the pertinent sections and update departments as necessary to ensure compliance and smooth order processing. * Review and submit all EDI documents to ...

North Coast Seafoods

Order Processor- Overnight

Boston, MA

$17.75 - $22.75/hr

This role is responsible for accurately processing customer orders, including entering orders into ... This position reports to the HRI Inside Sales Leadership. DUTIES AND RESPONSIBILITIES * Review ...

North Coast Seafoods

Order Processor- Overnight

Boston, MA · On-site

$17.75 - $22.75/hr

This role is responsible for accurately processing customer orders, including entering orders into ... This position reports to the HRI Inside Sales Leadership. DUTIES AND RESPONSIBILITIES * Review ...

DTE Energy Co

Order Entry Specialist

Boston, MA · Remote

$19 - $35/hr

Enter and process customer orders accurately into the company's order management system. * Review orders for completeness, pricing accuracy, and product availability. * Coordinate with sales ...

New

UN1F1ED2 GLOBAL PACKAGING GROUP

BUYER

Sutton, MA

$25/hr

Leverages ERP System capabilities within the Purchase Order, Sales Order, Manufacturing and Inventory Management modules to efficiently process those transactions related to procurement, order ...

UN1F1ED2 Global Packaging Group

BUYER

Sutton, MA · On-site

$21 - $25/hr

Leverages ERP System capabilities within the Purchase Order, Sales Order, Manufacturing and Inventory Management modules to efficiently process those transactions related to procurement, order ...

UN1F1ED2 Global Packaging Group

BUYER

Sutton, MA

$21 - $25/hr

Leverages ERP System capabilities within the Purchase Order, Sales Order, Manufacturing and Inventory Management modules to efficiently process those transactions related to procurement, order ...

UN1F1ED2 Global Packaging Group

BUYER

Sutton, MA

$21 - $25/hr

Leverages ERP System capabilities within the Purchase Order, Sales Order, Manufacturing and Inventory Management modules to efficiently process those transactions related to procurement, order ...

The Planet Group

Operations Assistant

Concord, MA · On-site

$24 - $29/hr

... Sales Order Management review and status processing Purchase order review and processing Track all outstanding requests, delivering quality results free of errors, and prompt responses Ad hoc and ...

Veranova L P

Project Operations Specialist

Devens, MA · On-site

$28 - $32/hr

... order processing and billing. The position is responsible for translating signed proposals into system transactions, including customer onboarding, complex multi-line sales order creation, and ...

Airxchange

Be Seen First

Office Support Administrator

Rockland, MA · On-site

$22 - $35/hr

Coordinate with customer service, sales, and operations teams to resolve order discrepancies. Billing & Accounts Receivable * Process approximately 10-20 invoices per day with a high level of ...

Automation Solutions Inc

RMA Coordinator

Franklin, MA

$44K - $56K/yr

Process incoming RMA requests submitted through the RMA Form or Action Requests * Serve as the ... Create and maintain Repair Sales Orders, Replacement Sales Orders, and Return Authorizations (RAs ...

New

Sato Inc

Order Fulfillment Coordinator

Norwell, MA

$20/hr

You will be the bridge between our sales team, warehouse, and shipping carriers to ensure every ... Order Processing: Review and verify incoming orders for accuracy, pricing, and inventory ...

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Sales Order Processing information

What are some common challenges faced in a Sales Order Processing role, and how can they be addressed?

A common challenge in Sales Order Processing is ensuring accuracy and speed when handling large volumes of orders, which can sometimes lead to data entry errors or delays. To address this, many organizations use automated order management systems and cross-functional communication with sales, inventory, and logistics teams to prevent mistakes and streamline workflows. Adapting quickly to sudden changes, such as rush orders or inventory shortages, is also important, and proactive communication with both customers and internal teams can help resolve issues efficiently. Emphasizing attention to detail and continuous process improvement is key to success in this role.

What are the key skills and qualifications needed to thrive in Sales Order Processing, and why are they important?

To thrive in Sales Order Processing, you need strong attention to detail, data entry accuracy, and a solid understanding of order management principles, often supported by a high school diploma or equivalent experience. Familiarity with ERP systems (like SAP or Oracle), CRM software, and order tracking tools is typically required. Strong organizational skills, effective communication, and the ability to multitask help professionals excel in this fast-paced role. These skills ensure timely, error-free processing of sales orders, which is vital for customer satisfaction and efficient business operations.

What is the difference between Sales Order Processing vs Customer Service Representative?

AspectSales Order ProcessingCustomer Service Representative
Primary RoleEntering and managing sales orders, ensuring accuracyAssisting customers, handling inquiries, resolving issues
Required SkillsData entry, attention to detail, basic product knowledgeCommunication, problem-solving, customer interaction
Work EnvironmentOffice, warehouse, or online order systemsCall centers, retail stores, or online support
Common CertificationsNone typically required, but familiarity with ERP systems helpsCustomer service certifications beneficial

While both roles involve interaction with customers and order-related tasks, Sales Order Processing focuses on accurately entering and managing sales data, whereas Customer Service Representatives handle customer inquiries and resolve issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is Sales Order Processing?

Sales order processing is the workflow involved in receiving, reviewing, fulfilling, and tracking customer orders for goods or services. This process typically includes verifying product availability, generating sales orders, coordinating with inventory and shipping departments, and ensuring the correct and timely delivery to customers. Efficient sales order processing helps businesses reduce errors, improve customer satisfaction, and streamline their operations.
What cities in Massachusetts are hiring for Sales Order Processing jobs? Cities in Massachusetts with the most Sales Order Processing job openings:
Sales Order Processing jobs near you
Infographic showing various Sales Order Processing job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Temporary, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Order Processing Specialist

Central Garden & Pet

Norton, MA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 41 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 74,622 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 97%

    97% say they get paid breaks

    say they get paid breaks

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

Featured by Central Garden & Pet, based on 41 Breakroom Quiz responses from their frontline employees

Job description

Description

Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative onsite at the Norton, MA facility. This is a non-exempt, full-time position. Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer and producer of quality branded products for the pet and lawn and garden supplies markets. Please see our website at www.central.com for additional company information.

Here at Green Garden Products, we love to help things grow. It's really what we are all about. Our Inside Sales and Customer Service Reps spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. Green Garden Products is a division of Central Garden and Pet, a company that employs close to 7,000 people nationwide. This role is an open door that leads to the rest of your career.

What you'll do:

As Order Process Specialist, you will maintain a working knowledge and clear understanding of the procedures and controls supportive of data entry, logistics, billing, and AR calls.  You will exercise a high-level of accuracy when performing assigned tasks and will provide outstanding customer service. This position pays a range of $18 to $20 per hour based on experience. 
 
Responsibilities: 
  • Review and enter incoming orders with accuracy
  • Schedule truck appointments and to ensure shipments are picked up on schedule
  • Communicate with Ohio Team on daily shipments
  • Process ASN- advance shipping notification for shipping
  • Retrieve return forms from FedEx Ground shipments
  • Issue return credits towards customer invoice
  • Process invoices
  • Create FedEx Ground Labels for shipping
  • Process Authorizations on orders
  • Pick seed packet orders in the warehouse
  • Mail Slot ID cards to customers thru USPS Mail
  • Enter data from the warehouse into Access
  • Outbound customer service calls and AR collection calls
  • Collaborate with other team members to provide support by thoroughly researching and replying to our customer account inquiries.
  • Prepare billing files to produce invoices while observing corresponding calendars and billing cycles.
  • Manage “I” Chain accounts receivable customer data in the accounting system.
  • Research and resolve customer A/R account issues.
  • Responsible for reconciling AR roll-forward and aging on a weekly basis.
  • Generate documented Standard Operating Procedures and keep all documentation current.
  • General office duties including filing, data entry, mail sorting and distribution
  • Work on special projects that maybe given throughout the shipping/return season
  • Other responsibilities as required to support department initiatives and needs.
Basic Qualifications: 
  • High school diploma or equivalent
  • Entry level computer skills
  • Basic knowledge of Excel
  • Accuracy and Speed in entering orders
  • A positive attitude and willingness to learn 
  • Strong work ethic with a defined sense of urgency
  • Punctual and dependable
  • Friendly and courteous phone etiquette
  • Experience communicating with colleagues and customers by using appropriate means of communication, applications and virtual meeting participation
  • Ability to work both independently and in a team environment with moderate management oversight

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid time off
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

Pay

Benefits

Hours and flexibility

Workplace

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