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Sales Operations Support Specialist Jobs (NOW HIRING)

... a Sales Operations Specialist! iT1 has been recognized by the Phoenix Business Journal's "Best ... As Sales Operations Support at iT1, you will provide support covering a wide scope of ...

Sales Operations Coordinator * Inside Sales Support Specialist * Sales Administrator * Customer Service Representative * Account Coordinator * Quoting Specialist * Project Coordinator

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$52K - $70K/yr

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Sales Operations Support Specialist information

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How much do sales operations support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for sales operations support specialist in the United States is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Sales Operations Support Specialist vs Sales Analyst?

AspectSales Operations Support SpecialistSales Analyst
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like Salesforce or CRM tools are commonUsually holds a bachelor's degree in business, finance, or analytics; certifications in data analysis or CRM are beneficial
Work EnvironmentSupports sales teams with administrative tasks, CRM management, and process optimization within sales departmentsAnalyzes sales data, forecasts, and trends to inform strategic decisions, often working closely with sales and marketing teams
Employer & Industry UsageCommonly employed in sales organizations across various industries to streamline operationsFound in sales and marketing departments, focusing on data-driven insights for sales growth

While both roles support sales functions, the Sales Operations Support Specialist primarily handles administrative and operational tasks, whereas the Sales Analyst focuses on analyzing sales data to guide strategic decisions.

More about Sales Operations Support Specialist jobs
Infographic showing various Sales Operations Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,784 per year, or $25.4 per hour.

Operations Support Specialist

System One

Newtown Square, PA • Remote

$23 - $25/hr

Contractor

Posted 18 days ago


Job description

Job Title: Operations Support Specialist Type: Contract To Hire Compensation: $23.00 - $25.00 Work Model: Remote – offsite Hours: 40.0 Security Clearance: Not specified

Operational Support Specialist to support the day-to-day operations of the Authorized Training Partner (ATP) program. This is a non-technical, operations-focused role centered on managing email communications, maintaining accurate CRM records, supporting approval workflows, and ensuring timely follow-up with instructors and partners.

The ideal candidate has 2–3 years of customer service or operational support experience, strong written communication skills, and experience managing a high-volume email inbox and documenting activities in a CRM. This person should be comfortable working independently, following established processes, and using creativity and sound judgment to resolve issues and improve workflows.

Key Responsibilities

  • Manage daily ATP Trainer inbox operations, including reviewing, categorizing, prioritizing, and responding to inquiries.
  • Provide timely and professional email support to instructors, training partners, and other stakeholders.
  • Maintain accurate and detailed records of inquiries, requests, and resolutions within the CRM.
  • Support PDU and certification course approval workflows, ensuring requests are properly reviewed, documented, and routed.
  • Assist with instructor onboarding, badge management, and other ATP program administrative activities.
  • Review and categorize emails and requests according to established processes, templates, and escalation paths.
  • Identify issues requiring escalation and ensure they are routed to the appropriate team member.
  • Communicate with internal teams and external partners to gather information and move requests toward resolution.
  • Follow documented procedures while identifying opportunities to improve efficiency, consistency, and customer experience.
  • Support EPP administration and other program-related operational activities as needed.
  • Maintain organized documentation and ensure information in the CRM is accurate and up to date.
  • Use available technology and AI tools to improve categorization, workflow efficiency, and operational processes.

Qualifications

  • 2–3 years of customer service, operations, administrative, or program support experience.
  • Experience managing a company or department email inbox and handling multiple requests simultaneously.
  • Hands-on experience using a CRM to document customer interactions, requests, and resolutions.
  • Strong written communication skills with the ability to communicate professionally and clearly through email.
  • Highly organized with strong attention to detail and follow-through.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving skills and the ability to use good judgment when determining how to handle requests.
  • Comfortable following established processes while also identifying opportunities for improvement.
  • Dependable, punctual, and able to consistently work 8:00 AM–5:00 PM EST.
  • Experience with AI tools or email categorization/workflow tools is a plus.
  • Experience supporting training programs, certifications, professional development, or partner programs is a plus.

#M1 #LI- Ref: #431-IT Tampa


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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US