Sales Development Program Manager Jobs in Poughkeepsie, NY

Residential Program Manager (QIDP) – Direct Hire
Location: Carmel, NY
Job Type: Full-Time | Direct Hire
Pay: $28.00–$30.00/hour + Benefits
Schedule: 37.5 hours/week
Weekend Requirement: Must work one weekend day each week
Availability: Flexible availability for days, evenings, and occasional overnights
Make a Meaningful Impact as a QIDP
Ethan Allen Workforce Solutions is seeking a Residential Program Manager (QIDP) to oversee residential and community-based services for individuals with intellectual and developmental disabilities (IDD).
QIDP stands for Qualified Intellectual Disabilities Professional. This is a leadership opportunity for an experienced human services professional who is passionate about person-centered care, supporting independence, and helping individuals achieve meaningful goals.
As a Residential Program Manager, you will oversee program operations, staff, services, documentation, and regulatory compliance while working closely with families, Care Managers, clinicians, and other professionals.
Residential Program Manager Responsibilities

• Oversee residential and community-based programs and services
• Develop, implement, and monitor individualized goals, support plans, and programming
• Participate in Life Plan and interdisciplinary team meetings
• Ensure accurate and timely completion of required documentation
• Monitor program quality, operations, staffing, and regulatory compliance
• Supervise, coach, train, and evaluate Direct Support Professionals (DSPs)
• Coordinate staffing coverage to ensure individuals receive consistent, quality support
• Communicate with families, guardians, Care Managers, clinicians, and other stakeholders
• Ensure incidents, investigations, and corrective actions are properly documented and addressed
• Conduct program observations and support quality improvement efforts
• Assist with audits, inspections, and regulatory reviews
• Support crisis intervention and emergency response when needed

• Bachelor’s degree required in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or a related field
• At least 1 year of experience working with individuals with intellectual and developmental disabilities (IDD) or in a related human services setting
• Experience with OPWDD services, service coordination, person-centered planning, case management, or residential programs preferred
• Previous supervisory, management, or team leadership experience preferred
• Strong communication, organization, documentation, and staff development skills
• Working knowledge of OPWDD regulations and developmental disability services preferred
• Valid New York State Driver’s License required
• Ability to travel between program locations in White Plains, Fishkill, Wappingers Falls, Brewster, and Carmel
• Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification

• Direct hire with comprehensive benefits
• Competitive pay of $28–$30/hour
• Leadership role with opportunities for professional growth
• Meaningful work supporting individuals with intellectual and developmental disabilities
• Collaborative, mission-driven work environment
• Opportunity to make a direct impact through person-centered services and program quality
• Stable, full-time career opportunity

Apply Today
If you have a background in Human Services, Developmental Disabilities, OPWDD, Social Work, Psychology, Case Management, or Residential Program Management, this could be an excellent opportunity to take the next step in your career.
Apply today for immediate consideration for this Residential Program Manager (QIDP) direct-hire position in Carmel, NY.
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