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Sales Associate Jobs in Salem, OH (NOW HIRING)

Sales Associate

Canton, OH

$10.45 - $12.54/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality ...

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality ...

Sales Associate

Boardman, OH

$11.75 - $15.75/hr

Sales Associate Location OH - Boardman - Southern Park Mall Duration Regular Position - Part Time # of Openings 3

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Sales Associate information

See Salem, OH salary details

$7

$14

$27

How much do sales associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for sales associate in Salem, OH is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $15.24 per hour, depending on experience, location, and employer.

What Do Sales Associates Do?

Sales associates work in the retail industry. They often greet customers as they enter the store and assist the customer in finding what they need. A sales associate is responsible for walking customers through the entire buying process and ensuring the customer leaves satisfied. Customers rely on sales associates for information on the store’s inventory, in-store item location, and accurate pricing. Sales associates are also responsible for keeping the store neat and tidy; they process returns, reshelve items, and perform light cleaning. Depending on their shift, they may be the one to open or lock up the shop.

What are the key skills and qualifications needed to thrive as a Sales Associate, and why are they important?

To thrive as a Sales Associate, you need strong product knowledge, customer service abilities, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes CRM tools is common. Outstanding communication, active listening, and a friendly, persuasive demeanor are valuable soft skills in this role. These skills are crucial for building customer relationships, meeting sales goals, and ensuring a positive shopping experience.

What are some common challenges Sales Associates face when meeting sales targets, and how can they overcome them?

Sales Associates often encounter challenges such as handling customer objections, managing slow foot traffic, and keeping up with evolving product knowledge. To overcome these, it's helpful to actively listen to customers, ask open-ended questions, and demonstrate a thorough understanding of the products. Regularly participating in training sessions and collaborating with teammates for best practices can also boost confidence and effectiveness. Staying adaptable and maintaining a positive attitude are key to consistently achieving sales goals.

What are Sales Associates?

Sales Associates are retail professionals responsible for assisting customers, providing product information, and facilitating sales transactions in stores or other sales environments. They help customers find products, answer questions, and ensure a positive shopping experience. Sales Associates may also handle inventory, restock shelves, and process payments. Their goal is to meet sales targets while delivering excellent customer service. This role is essential in creating a welcoming atmosphere and fostering customer loyalty.

What is the difference between Sales Associate vs Customer Service Representative?

AspectSales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales training often providedHigh school diploma; customer service training
Work EnvironmentRetail stores, showrooms, mallsCall centers, retail, service desks
Employer & Industry UsageRetail, wholesale, hospitalityRetail, telecom, banking, hospitality
Common Search & Comparison IntentSales skills, commission structureCustomer interaction, problem-solving

While both roles involve direct interaction with customers, Sales Associates focus on promoting and selling products, often earning commissions. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the most commonly searched types of Sales jobs in Salem, OH? The most popular types of Sales jobs in Salem, OH are:
What job categories do people searching Sales Associate jobs in Salem, OH look for? The top searched job categories for Sales Associate jobs in Salem, OH are:
What cities near Salem, OH are hiring for Sales Associate jobs? Cities near Salem, OH with the most Sales Associate job openings:
Infographic showing various Sales Associate job openings in Salem, OH as of May 2026, with employment types broken down into 67% Full Time, 32% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,517 per year, or $14.7 per hour.
Sales Associate

$10.45 - $12.54/hr

Full-time

Posted 19 days ago


Job description

00796 Canton, OHLE_301 Hibbett Retail, Inc.

Hourly:

$10.45 - $12.54

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS
  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.


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About Hibbett

Sourced by ZipRecruiter

From one store in 1945 to more than 1,000 today We know where we've been, where we're going, and who we are. See the evolution of Hibbett over the years from our very first store to now.Our Mission is to inspire self expression, from toe to head , one customer, one outfit and one community at a time.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1945