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Saas Program Manager Jobs in Delaware (NOW HIRING)

Customer Marketing Manager

Wilmington, DE ยท On-site

$107K - $188K/yr

Plans and executes customer marketing ABM campaigns and programs across multiple channels, such as ... Experience in B2B (preferred) or SaaS environments (strongly preferred) * Travel requirements can ...

Customer Marketing Manager

Wilmington, DE ยท On-site

$107K - $188K/yr

Plans and executes customer marketing ABM campaigns and programs across multiple channels, such as ... Experience in B2B (preferred) or SaaS environments (strongly preferred) * Travel requirements can ...

Evaluate technologies supporting cloud platforms, SaaS solutions, and data environments. * Provide ... Support development of audit programs and continuous improvement initiatives. Minimum ...

Evaluate technologies supporting cloud platforms, SaaS solutions, and data environments. * Provide ... Support development of audit programs and continuous improvement initiatives. Minimum ...

Senior Legal Counsel

Wilmington, DE ยท On-site

$135K - $183K/yr

... as a Service ("SaaS"), enterprise licensing, subscription and/or implementation or services ... Effectively and efficiently manage outside counsel supporting WKH's legal needs (transactional ...

Senior Legal Counsel

Dover, DE

$139K - $189K/yr

... as a Service ("SaaS"), enterprise licensing, subscription and/or implementation or services ... Effectively and efficiently manage outside counsel supporting WKH's legal needs (transactional ...

Senior Legal Counsel

Wilmington, DE ยท On-site

$135K - $183K/yr

... as a Service ("SaaS"), enterprise licensing, subscription and/or implementation or services ... Effectively and efficiently manage outside counsel supporting WKH's legal needs (transactional ...

Senior Legal Counsel

Dover, DE ยท On-site

$139K - $189K/yr

... as a Service ("SaaS"), enterprise licensing, subscription and/or implementation or services ... Effectively and efficiently manage outside counsel supporting WKH's legal needs (transactional ...

Senior Legal Counsel

Wilmington, DE ยท On-site

$135K - $183K/yr

... as a Service ("SaaS"), enterprise licensing, subscription and/or implementation or services ... Effectively and efficiently manage outside counsel supporting WKH's legal needs (transactional ...

Senior Legal Counsel

Dover, DE

$139K - $189K/yr

... as a Service ("SaaS"), enterprise licensing, subscription and/or implementation or services ... Effectively and efficiently manage outside counsel supporting WKH's legal needs (transactional ...

Managing over 40 billion in spend and support over 200,000 clients nationwide, we help businesses ... Medical, Dental, Vision Care and Wellness Programs * 401(k) Plan with Matching Contributions * Paid ...

Oversee daily maintenance operations, preventive maintenance programs, and emergency repairs ... We are committed to helping organizations redefine their recruitment process by delivering our SaaS ...

Managing over 40 billion in spend and support over 200,000 clients nationwide, we help businesses ... Medical, Dental, Vision Care and Wellness Programs * 401(k) Plan with Matching Contributions * Paid ...

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Showing results 1-20

Saas Program Manager information

See Delaware salary details

$38.5K

$107.6K

$157.1K

How much do saas program manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for saas program manager in Delaware is $107,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $132,600.00 per year, depending on experience, location, and employer.

What is a SaaS Program Manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are the key skills and qualifications needed to thrive as a SaaS Program Manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

What are some common challenges a SaaS Program Manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.
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What job categories do people searching Saas Program Manager jobs in Delaware look for? The top searched job categories for Saas Program Manager jobs in Delaware are:
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Enterprise Account Executive (Remote)

Clootrack Software Labs Inc.

Claymont, DE โ€ข Remote

Full-time

Medical, Retirement

Posted yesterday


Job description

About Clootrack: Clootrack is an AI Super Agent that drives business outcomes from the voice of the customer. We work with multiple global enterprises to transform unstructured customer feedback into actions. 

Role Overview:

We are seeking a high-performing Enterprise Account Executive to drive strategic growth   across large enterprise accounts. The ideal candidate will have a proven track record of selling complex, solution-based offerings-particularly within the Customer Experience (CX) space-to Senior management in enterprises.

This role requires a consultative seller who understands Voice of the Customer (VoC), customer journey analytics, and experience management platforms, and can articulate measurable business impact.

Key Responsibilities:
  • Own the full enterprise sales cycle from prospecting to close

  • Identify, engage, and develop relationships with C-level and senior decision-makers

  • Sell complex CX and customer experience management solutions to enterprise organizations

  • Develop and execute account strategies to expand footprint within target accounts

  • Drive new logo acquisition and manage strategic account growth

  • Conduct discovery sessions to uncover customer pain points related to CX, VoC, customer journey, retention, and loyalty

  • Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams

  • Build and manage a strong pipeline and maintain accurate forecasting

  • Negotiate contracts and close high-value enterprise deals

Key Requirement (Must Have):
  • Proven experience selling solutions in the Customer Experience (CX) space

      Examples include experience selling platforms such as:

  • Qualtrics

  • Medallia

  • Adobe Experience Cloud

  • SurveyMonkey Enterprise

  • Zendesk

Or other solutions focused on:

  • Voice of the Customer (VoC)

  • Customer Journey Analytics

  • Experience Management (XM)

  • Customer Feedback Platforms

  • NPS & Sentiment Analytics

  • Contact Center & CX analytics tools

Required Qualifications:
  • 5-10+ years of enterprise sales experience in SaaS or technology solutions

  • Demonstrated success selling into large enterprise accounts (ACV $100K+)

  • Strong understanding of CX strategy, customer journey mapping, and VoC programs

  • Experience selling to CMOs, Chief Customer Officers, Heads of CX, Digital, or Contact Center leaders

  • Proven ability to navigate complex, multi-stakeholder sales cycles

  • Consistent history of exceeding quota

Preferred Qualifications:
  • Experience selling subscription-based SaaS platforms

  • Familiarity with enterprise procurement processes

  • Strong executive presentation and storytelling skills

Key Competencies:
  • Strategic thinking

  • Consultative selling

  • Executive presence

  • Strong negotiation skills

  • Pipeline discipline & forecasting accuracy

  • Cross-functional collaboration

What Success Looks Like in This Role:
  • Consistently exceeds enterprise revenue targets

  • Builds long-term strategic partnerships with key accounts

  • Demonstrates strong industry credibility in the CX domain

  • Drives measurable customer business outcomes through CX transformation initiatives

    Benefits:
    • On-Target Earnings (OTE): $150K-$250K 

    • Comprehensive health insurance, 401(k)

    • Home Office reimbursement 

    • 10 paid leaves  

Employment Type: FULL_TIME