FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Allendale, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Allendale, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Detroit, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Detroit, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Lansing, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Lansing, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Kalamazoo, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Marketing Operations Analyst
Kalamazoo, MI · On-site
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll ...
Director, Strategy & Operations
Dearborn, MI · On-site
The Director, Strategy & Operations will act as a business strategist for the Software Factory ... Experience managing vendor, SaaS, cloud, or managed service relationships, including performance ...
Director, Strategy & Operations
Dearborn, MI · On-site
The Director, Strategy & Operations will act as a business strategist for the Software Factory ... Experience managing vendor, SaaS, cloud, or managed service relationships, including performance ...
Saas Operations information
What are some common challenges faced in SaaS Operations roles, and how can professionals effectively address them?
SaaS Operations professionals often encounter challenges such as managing rapid scaling, ensuring uptime and service reliability, and integrating multiple cloud-based applications. To address these, it’s important to implement strong monitoring tools, automate routine processes where possible, and maintain clear documentation. Collaborating closely with development, support, and security teams also helps quickly resolve issues and improve overall system efficiency, making adaptability and proactive communication essential skills for success in this role.
What are the key skills and qualifications needed to thrive in SaaS Operations?
To thrive in SaaS Operations, you need a solid understanding of cloud computing, IT infrastructure, and software deployment, typically backed by a degree in computer science or related field. Experience with SaaS management platforms, monitoring tools, and relevant certifications such as AWS Certified Solutions Architect are commonly required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for collaborating with cross-functional teams and resolving operational issues. These skills and qualifications ensure reliable SaaS delivery, seamless user experiences, and efficient management of complex software environments.
What is the difference between Saas Operations vs Customer Success Manager?
| Aspect | Saas Operations | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing SaaS platform performance, processes, and technical workflows | Ensuring customer satisfaction, onboarding, and retention |
| Skills & Certifications | Technical skills, SaaS platform knowledge, process management | Customer relationship skills, communication, product knowledge |
| Work Environment | Technical teams, operations departments, SaaS companies | Customer-facing teams, sales, support, account management |
| Industry Usage | Common in SaaS companies focusing on platform stability and efficiency | Common in SaaS and tech companies emphasizing customer retention |
While SaaS Operations focuses on managing the technical and process aspects of SaaS platforms, Customer Success Managers concentrate on building customer relationships and ensuring client satisfaction. Both roles are vital in SaaS companies but serve different functions within the customer lifecycle.
What is SaaS Operations?
SaaS Operations, often called SaaSOps, refers to the management and optimization of software-as-a-service (SaaS) applications within an organization. This role involves overseeing the selection, deployment, security, access, and usage of cloud-based apps to ensure they align with business needs and policies. SaaS Operations professionals help automate workflows, manage user provisioning and deprovisioning, monitor app usage, and ensure compliance and data security. Their work ensures that SaaS tools are reliable, cost-effective, and secure for all users.
What are the most commonly searched types of Saas Operations jobs in Michigan? The most popular types of Saas Operations jobs in Michigan are:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company.
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you’ll help share the client's marketing data strategy. This includes driving data governance and consistency across systems, enabling effective audience targeting for strategic marketing initiatives, and ensuring compliance with privacy regulations such as GDPR and CCPA. This is a hands-on technical role, ideal for someone who thrives in ambiguity, works autonomously with large data sets, and brings structure to complex problems. The role involves writing complex SQL to access data in our warehouse, while also building and activating audiences through our customer data platform (CDP). The ideal candidate is innately curious and passionate about identifying novel approaches to derive value from disparate data sets and highly motivated to improve your skillset around the modern data stack.
Responsibilities:
- Audience Targeting: Develop and implement audience segmentation strategies using advanced SQL queries and data manipulation to support targeted campaigns.
- Data Governance and Management: Gain a comprehensive understanding of our data quality and flow processes, while identifying and developing solutions to enhance data usability and accessibility.
- Compliance Oversight: Ensure all marketing data practices adhere to privacy regulations, including GDPR and CCPA.
- Data Integration: Collaborate with cross-functional teams such as IT and engineering to integrate data from various sources into the customer data platform (CDP) for comprehensive analysis.
- Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing stakeholders with regular reports on marketing performance and audience behaviour.
- Collaboration and Communication: Collaborate cross-functionally with marketing stakeholders to gather evolving requirements, design effective solutions, and clearly communicate nuances of the deliverable to ensure alignment and actionable outcomes.
Requirements:
- Bachelor’s degree in Data Science, Computer Science, or a related field
- Minimum of 3-5 years of experience in data management, analytics, or similar, preferably within a marketing environment
- Proficiency in SQL for data manipulation and analysis. Comfortable with Python.
- Experience working within data platforms like Databricks/Snowflake, and analytics modeling platforms such as Tableau
- Strong analytical and problem-solving skills with the ability to interpret complex data sets and generate actionable insights.
- Exceptional attention to detail and a commitment to maintaining high data quality standards.
- Demonstrates innate curiosity, comfort with ambiguity, and a proactive approach to identifying opportunities for improvement and innovation in data processes
No C2C resumes are considered
About FocusKPI
Sourced by ZipRecruiter
Industry
Computing infrastructure providers, data processing, web hosting
Company size
51 - 200 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2010