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Saas Operations Manager Jobs in Toronto, ON (NOW HIRING)

Cority Software

DevOps Manager

Toronto, ON

... SaaS platform to help workers and businesses thrive in 100 countries around the world. The company ... As DevOps Manager, you will guide and mentor the technical and professional development of team ...

VendorPM

Sales Operations Manager

Toronto, ON · On-site

Sales Operations Manager Reports to: Chief Revenue Officer (CRO) Location: Toronto, Hybrid About Us ... Backed by world-class SaaS and PropTech --investors-Bessemer Venture Partners, the former CEO of ...

Forhyre

DevOps Product Manager

Toronto, ON · On-site

We are looking for a DevOps Product Manager to help us build functional systems that improve ... As a Product Manager (SaaS), you will work alongside other Product Managers to scale and improve ...

Murex

Senior DevOps Engineer

Toronto, ON · On-site

Murex is a global fintech leader in trading, risk management and processing solutions for capital ... Support multi-client and multi-environment setups in SaaS or hybrid models 5. Monitoring ...

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All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Toronto, ON

Saas Operations Manager information

See Toronto, ON salary details

$24.8K

$87.9K

$177K

How much do saas operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for saas operations manager in Toronto, ON is $87,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,488.00 and $119,769.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What job categories do people searching Saas Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Saas Operations Manager jobs in Toronto, ON are:

Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $87,920 per year, or $42.3 per hour.

DevOps Manager

Cority Software

Toronto, ON

Full-time

Re-posted 23 days ago

Job description

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.
For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com

POSITION SUMMARY

The DevOps Manager is responsible for service delivery as well as cloud & web systems reliability and scalability including planning, configuration, development, testing and deployment of solutions. You will be accountable for all aspects of cloud solutions architecture (AWS and Azure), deployment, and technical operations. You will help promote good engineering practices across our development teams on core DevOps practices including logging and monitoring, designing for reliability, scalability and security, automated testing, risk, and incident management.

As DevOps Manager, you will guide and mentor the technical and professional development of team members. You will provide continuous feedback, address underperformance, and recognize individual strengths and contributions. You will manage individual objectives, regular feedback/reviews, recruitment, and training.

KEY RESPONSIBILITIES 

  • Building roadmaps and owning DevOps team’s project prioritization and backlog, bearing in mind the trade-offs inherent in a rapidly changing technical environment
  • Architecting continuous integration and infrastructure-as-code environments, including multi-region failover, zero-downtime deployments, failure injection, artefact repositories, etc. while ensuring observability, security, and reliability
  • Provide technical expertise for projects and various initiatives
  • Build processes for consistent and repeatable CI/CD
  • Understand project requirements and orchestrate processes to ensure continuous project delivery
  • Plan, organize, direct, and monitor DevOps team activities
  • Mentor and guide the professional and technical development of team members
  • Provide continuous feedback, address underperformance, and recognize individual strengths and contributions of team members

QUALIFICATIONS 

  • 10+ years IT experience
  • 7+ years DevOps production experience in a cloud environment (AWS preferred)
  • 5+ years of supervisory experience
  • 3+ years experience defining strategic and tactical initiatives and roadmap planning
  • A strong understanding of DevOps frameworks and implementing DevOps infrastructure (i.e., CI/CD, automation, IaC)
  • Good knowledge of Agile/Scrum concepts and principles adhered to, capacity to be a voice of reason and technical authority
  • Demonstrated ability to manage technical projects from concept to go-live
  • Experience managing a variety of technical resources across multiple time zones
  • The ability to coach and mentor technical resources to perform at the best of their abilities in terms of quality, output, and innovation
  • Excellent organization skills, good oral and written communications skills, and a high level of interpersonal skills
  • You are a self-directed individual
  • Bachelor’s Degree in Computer Science or equivalent experience

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