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Saas Learning Development Jobs in Virginia (NOW HIRING)

Tkxel

Account Executive - North America

Reston, VA · On-site

... SaaS clients across the region. You will report directly to the VP of Sales and operate in a fully ... Learning & development budget and career growth opportunities. • Regular team offsites and a ...

Axon

Senior Manager, Tax Technology

Sterling, VA

... and SaaS business models. * Support and enhance the tax technology stack, including D365 ... Learning & Development programs * And yes, we have snacks in our offices Benefits listed herein may ...

Brightspot

Business Development Representative

Reston, VA · On-site

$60K/yr

... learning. Qualifications * Proven 1 + years of experience in B2B sales or business development, preferably in the SaaS industry. * Bachelor's degree in Business, Marketing, or a related field (or ...

WorkNovas LLC

Machine Learning Engineer

Richmond, VA · On-site

... development Hands-on experience building LLM-based applications Practical experience with agentic ... SaaS platforms Knowledge of prompt engineering, evaluation frameworks, and guardrails Experience ...

Varsity Tutors

Web Development Tutor

Alexandria, VA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... and SaaS product creation. * Curriculum Awareness & Adaptive Instruction: Familiar with web ...

Varsity Tutors

Web Development Tutor

Blacksburg, VA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... and SaaS product creation. * Curriculum Awareness & Adaptive Instruction: Familiar with web ...

Varsity Tutors

Web Development Tutor

Norfolk, VA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... and SaaS product creation. * Curriculum Awareness & Adaptive Instruction: Familiar with web ...

Varsity Tutors

Web Development Tutor

Leesburg, VA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... and SaaS product creation. * Curriculum Awareness & Adaptive Instruction: Familiar with web ...

Varsity Tutors

Web Development Tutor

Richmond, VA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... and SaaS product creation. * Curriculum Awareness & Adaptive Instruction: Familiar with web ...

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All JobsSaas Learning Development JobsSaas Learning Development Jobs in Virginia

Saas Learning Development information

What are the key skills and qualifications needed to thrive in SaaS Learning Development, and why are they important?

To excel in SaaS Learning Development, you need expertise in instructional design, adult learning theories, and experience with cloud-based software environments. Familiarity with Learning Management Systems (LMS), authoring tools like Articulate or Captivate, and certifications such as CPLP or ATD are highly valued. Strong communication, creativity, and project management skills help create engaging and effective training content for diverse users. These competencies are crucial for designing scalable, impactful learning solutions that drive software adoption and user success in fast-evolving SaaS organizations.

What are some typical challenges faced by professionals in SaaS Learning Development, and how can they be addressed?

Professionals in SaaS Learning Development often encounter challenges such as keeping training materials up-to-date with frequent software updates, addressing diverse user learning needs, and measuring the effectiveness of learning initiatives. To manage these, it's important to establish agile content review cycles, leverage user feedback, and use data analytics to track training impact. Collaborating closely with product, customer success, and support teams also ensures content remains relevant and aligned with user requirements.

What is SaaS Learning Development?

SaaS Learning Development refers to the process of creating, delivering, and managing educational content or training programs using Software as a Service (SaaS) platforms. These solutions enable organizations to provide online learning experiences, track learner progress, and update materials easily without managing on-premises infrastructure. SaaS Learning Development specialists often work with Learning Management Systems (LMS), authoring tools, and analytics to design effective digital training that is scalable and accessible from anywhere. This approach is commonly used for employee onboarding, compliance training, and professional development in various industries.

What is the difference between Saas Learning Development vs Saas Training Specialist?

AspectSaas Learning DevelopmentSaas Training Specialist
CredentialsTypically requires a background in instructional design, e-learning development, or related certificationsOften holds certifications in training, facilitation, or SaaS product knowledge
Work EnvironmentDesigns and develops learning programs, often collaborating with product teamsDelivers training sessions, workshops, and onboarding for users or employees
Employer & Industry UsageCommon in SaaS companies focusing on internal employee development and customer onboardingUsed by SaaS companies to train clients and internal staff on software usage

Saas Learning Development focuses on creating comprehensive learning programs and materials, while Saas Training Specialists primarily deliver training sessions. Both roles are essential for effective SaaS product adoption and require related skills, but their core functions differ in development versus delivery.

What are popular job titles related to Saas Learning Development jobs in Virginia? For Saas Learning Development jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Saas Learning Development jobs in Virginia look for? The top searched job categories for Saas Learning Development jobs in Virginia are:
What cities in Virginia are hiring for Saas Learning Development jobs? Cities in Virginia with the most Saas Learning Development job openings:
Saas Learning Development jobs near you
Customer Education Strategist, Senior (INDG)

Customer Education Strategist, Senior (INDG)

Bloomberg Industry Group

Arlington, VA

Full-time

Posted 3 days ago

Job description

The Customer Education Specialist, Senior leads the design and execution of scalable education programs-including onboarding curricula, product training, certification programs, and digital learning experiences-that guide customers from their first login through advanced, high-value workflows.
Working closely with Customer Success, Product, Support, and Operations, the Customer Education Specialist, Senior ensures education programs evolve alongside the product and support key customer lifecycle milestones. This role builds the frameworks, systems, and governance required to deliver high-quality, scalable learning experiences that drive product adoption, reduce support friction, and create measurable customer outcomes.

What You Will Do:

Create Scalable Digital Learning Programs

  • Develop and manage a digital learning ecosystem, including LMS programs, knowledge resources, and digital education content that enable customers to learn and succeed at scale.

Build and Maintain Education Content Portfolio

  • Develop and maintain a comprehensive portfolio of advanced educational materials across various formats and channels-including videos, documentation, courses, and product walkthroughs-that evolve quickly alongside the product.
  • Create complex, nuanced content that resonates with legal, tax, and government affairs professionals, ensuring accuracy, relevance, and depth in addressing the specialized needs and high-level expertise of these audiences.

Partner Cross-Functionally to Drive Adoption

Collaborate closely with Product, Customer Success, Support, Sales, and Marketing to ensure education initiatives support:

  • Product launches
  • Feature adoption
  • Customer lifecycle milestones
  • Strategic customer success initiatives

Community Relationships

  • Co-own the customer community - moderating discussions, surfacing peer insights, facilitating roundtables, and ensuring the community remains an active, practitioner-valued resource rather than a passive support forum.
  • Nominate and steward customers for advocacy programs, case studies, and peer learning opportunities in coordination with Marketing and Customer Success.

Measure Education Impact

Define and track key metrics related to customer education effectiveness, including:

  • Activation and onboarding success
  • Product usage and feature adoption
  • Customer engagement with education content
  • Support deflection
  • Retention and expansion indicators

Use insights to continuously iterate and improve education programs.

  • Perform other related duties and responsibilities as assigned, demonstrating flexibility and adaptability in supporting organizational needs.

You need to have:

  • Bachelors' degree in Education, Learning & Development, Communications, or equivalent required; JD, legal, tax, or accounting background preferred
  • 7+ years of experience in customer education, enablement, instructional design, or training within a SaaS or product-led environment.
  • Proven experience designing and scaling education programs aligned to the customer lifecycle that drive measurable product adoption and customer outcomes
  • Certifications in Instructional Design, Customer Education, or Learning & Development are a plus
  • Familiarity with LMS platforms, digital learning tools, CRM systems, and knowledge management platforms
  • Hands-on experience with Figma or similar design tools is a plus
  • Experience building content calendars, campaign planning systems, and learning program roadmaps

Equal Opportunity


Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law ("Protected Characteristic"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics ("Discrimination").

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