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Saas Implementation Remote Jobs in Wheaton, IL (NOW HIRING)

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

Own the end-to-end customer journey, from onboarding and implementation through adoption and value ... Remote within Central Timezone (in the United States) What you will have at Harness * Competitive ...

SmartRent

National Sales Director (East)

Chicago, IL · Remote

$230K - $270K/yr

By uniting purpose-built software, integrated hardware and full implementation and support in one ... Proven ability to close complex SaaS or Hardware contracts in excess of $100K. * Experience running ...

Gong.io

Technical Support Engineer (Enterprise Team)

Chicago, IL · Remote

$35 - $50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with Okta, Azure provisioning, SFTP, GitHub, and configuration implementation ... Work from home stipend to help you succeed in a remote environment. This is a full-time hourly role ...

ActiveProspect, Inc.

Sales / Go-To-Market Recruiter

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Implementation Engineers. The ideal candidate will have experience recruiting for high-growth SaaS ... Experience working in a remote-first, fast-paced, high-growth environment. * Familiarity with ...

ActiveProspect, Inc.

Sales / Go-To-Market Recruiter

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Implementation Engineers. The ideal candidate will have experience recruiting for high-growth SaaS ... Experience working in a remote-first, fast-paced, high-growth environment. * Familiarity with ...

CDK

Dir, Tax - Indirect (US-Remote)

Chicago, IL · Remote

$195K - $210K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with global indirect tax complianceat a SaaS company * Familiarity with accounting standards influencing indirect tax (e.g., ASC 450, ASC 606) * Experience withoptimizingor implementing ...

Motorola

Senior DevOps Engineer (US REMOTE)

Chicago, IL · Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Retirement

Department Overview The Rave organization within Motorola Solutions is responsible for SaaS ... Collaborate with cross-functional teams to define and implement CI/CD pipelines * Build and manage ...

Motorola

Senior DevOps Engineer (US REMOTE)

Schaumburg, IL · Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Retirement

Department Overview The Rave organization within Motorola Solutions is responsible for SaaS ... Collaborate with cross-functional teams to define and implement CI/CD pipelines * Build and manage ...

CloudMasonry

Enterprise Account Executive

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... design, implementation, and support of complex Salesforce solutions. Our team of experienced ... Teams Sales Locations Chicago - Remote Remote status Fully Remote

CDK

Lead Accountant, Consolidations and Reporting

Chicago, IL · Remote

$115K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote USA About Us: CDK Global is a leading provider of cloud-based software to dealerships and ... The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage ...

Ripple

Program Manager, Service and Delivery

Chicago, IL · Remote

... SaaS, enterprise software, or professional services implementations. * Proven ability to manage complex, multi-solution programs simultaneously, often with remote resources, global teams, and partner ...

Morningstar

Principal Software Engineer

Chicago, IL · On-site +1

$117K - $123K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Remote work requests will be considered consistent with company's remote work policy. Job ... SaaS architectures; 3 years of experience DevOps, implementing CI/CD pipelines, containerizing ...

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All JobsSaas Implementation JobsSaas Implementation Remote JobsSaas Implementation Remote Jobs in Wheaton, IL

Saas Implementation Remote information

See Wheaton, IL salary details

$26

$49

$78

How much do saas implementation remote jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for saas implementation remote in Wheaton, IL is $49.69, according to ZipRecruiter salary data. Most workers in this role earn between $37.16 and $58.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist remote, and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.

What job categories do people searching Saas Implementation Remote jobs in Wheaton, IL look for?

The top searched job categories for Saas Implementation Remote jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Saas Implementation Remote jobs?

Cities near Wheaton, IL with the most Saas Implementation Remote job openings:

Saas Implementation Remote jobs near you
Infographic showing various Saas Implementation Remote job openings in Wheaton, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,346 per year, or $49.7 per hour.

Customer Account Manager

Harness

Chicago, IL • Remote

$123K - $137K/yr

Full-time

Posted 10 days ago

Job description

Position Summary

At Harness, our Customer Account Manager own the customer's success from onboarding through implementation and adoption. You'll be the trusted advisor and primary owner for a portfolio of accounts, driving customers to full value realization on the Harness platform, program-managing their implementation, and keeping their engineering, security, and executive teams aligned every step of the way.

This is a technical, customer-facing role for someone who's equally comfortable running a delivery plan and talking CI/CD with a platform engineering team.

About the role
  • Own the end-to-end customer journey, from onboarding and implementation through adoption and value realization, as the primary point of contact for your accounts.
  • Build and execute customer success plans that tie Harness capabilities to each customer's business goals, and track measurable progress against them.
  • Program-manage multi-workstream implementations: roadmap, milestones, scope, resourcing, and risk, coordinating Harness and customer teams throughout.
  • Lead the engagement cadence: weekly status, proactive risk management, and clear communication, owning next steps rather than waiting for them.
  • Drive product adoption and customer health, spotting risks early and resolving them with urgency.
  • Run executive business reviews that showcase ROI and open the door to deeper adoption.
  • Maintain clean project and delivery hygiene across your portfolio
About you
  • 5+ years in Customer Success, Technical Account Management, Program Management, or Professional Services delivery in a SaaS environment.
  • Harness CI/CD/Platform certification and a strong working knowledge of modern DevOps practices. You can hold your own with CI/CD, security, and platform engineering teams.
  • Proven track record driving product adoption and customer outcomes in complex, technical environments.
  • Demonstrated project-management skill leading multi-workstream software implementations.
  • Proficiency with CRM, customer success, and project-management tools (Salesforce, Gainsight, Jira, and similar).
  • Strong relationship-building at both executive and technical levels, with sharp analytical and communication skills.
  • B.S. in Computer Science, Engineering, or a related technical field, or equivalent experience
Work Location
  • Remote within Central Timezone (in the United States)
What you will have at Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement

The anticipated base salary range for this position is between $123,000 and $137,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

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