Implementation Project Manager I Job Code: 190266 Position Description: ADP Retirement Services is hiring an Implementation Project Manager I. In this position you will be the key client owner and ...
Implementation Project Manager I Job Code: 190266 Position Description: ADP Retirement Services is hiring an Implementation Project Manager I. In this position you will be the key client owner and ...
ADP is hiring an Implementation Project Manager I/Implementation Specialist . In this position you will be the key client owner and single point of contact responsible for the project management of ...
ADP is hiring an Implementation Project Manager I/Implementation Specialist . In this position you will be the key client owner and single point of contact responsible for the project management of ...
ADP is hiring an Implementation Project Manager I/Implementation Specialist . In this position you will be the key client owner and single point of contact responsible for the project management of ...
ADP is hiring an Implementation Project Manager I/Implementation Specialist . In this position you will be the key client owner and single point of contact responsible for the project management of ...
The Implementation Project Manager is accountable and responsible for all aspects of a new client acquisition for the assigned modules. The key areas of responsibility are project management ...
The Implementation Project Manager is accountable and responsible for all aspects of a new client acquisition for the assigned modules. The key areas of responsibility are project management ...
Implementation Project Manager (HR & Benefits)
Fort Wright, KY · On-site
$65K - $75K/yr
The Implementation Project Manager is accountable and responsible for all aspects of a new client acquisition for the assigned modules. The key areas of responsibility are project management ...
Implementation Project Manager (HR & Benefits)
Fort Wright, KY · On-site
$65K - $75K/yr
The Implementation Project Manager is accountable and responsible for all aspects of a new client acquisition for the assigned modules. The key areas of responsibility are project management ...
Senior Project Manager
Louisville, KY · On-site
Experience managing enterprise software or SaaS implementation/migration projects from planning through execution. * Demonstrated success coordinating cross-functional initiatives involving multiple ...
Senior Project Manager
Louisville, KY · On-site
Experience managing enterprise software or SaaS implementation/migration projects from planning through execution. * Demonstrated success coordinating cross-functional initiatives involving multiple ...
This team is dedicated and supports the elite Implementation Project Managers (IPM) and referring partners. This is a client facing position. WHAT YOU'LL DO EVERYDAY: Responsibilities Reporting to ...
This team is dedicated and supports the elite Implementation Project Managers (IPM) and referring partners. This is a client facing position. WHAT YOU'LL DO EVERYDAY: Responsibilities Reporting to ...
This team is dedicated and supports the elite Implementation Project Managers (IPM) and referring partners. This is a client facing position. WHAT YOU'LL DO EVERYDAY: Responsibilities Reporting to ...
This team is dedicated and supports the elite Implementation Project Managers (IPM) and referring partners. This is a client facing position. WHAT YOU'LL DO EVERYDAY: Responsibilities Reporting to ...
ADP Implementation Consultant
Louisville, KY · On-site +1
Project Leadership & Planning * Develop and manage the overall implementation project plan, timeline, milestones, and deliverables. * Serve as the primary consultant and advisor throughout the ...
ADP Implementation Consultant
Louisville, KY · On-site +1
Project Leadership & Planning * Develop and manage the overall implementation project plan, timeline, milestones, and deliverables. * Serve as the primary consultant and advisor throughout the ...
Project Leadership & Planning * Develop and manage the overall implementation project plan, timeline, milestones, and deliverables. * Serve as the primary consultant and advisor throughout the ...
Project Leadership & Planning * Develop and manage the overall implementation project plan, timeline, milestones, and deliverables. * Serve as the primary consultant and advisor throughout the ...
We offer both software licensing via a SaaS model for our do-it-yourself clients, and we program ... We need a new project manager to help us handle our growing volume of client requests. Required ...
We offer both software licensing via a SaaS model for our do-it-yourself clients, and we program ... We need a new project manager to help us handle our growing volume of client requests. Required ...
Project Manager
Lexington, KY · On-site
We offer both software licensing via a SaaS model for our do-it-yourself clients, and we program ... We need a new project manager to help us handle our growing volume of client requests. Required ...
Project Manager
Lexington, KY · On-site
We offer both software licensing via a SaaS model for our do-it-yourself clients, and we program ... We need a new project manager to help us handle our growing volume of client requests. Required ...
Software Project Manager
Erlanger, KY · On-site +1
This includes managing scope, schedule, budget, customer expectations, project risks, implementation readiness, and support transition. The Software Project Manager works in partnership with the Lead ...
Software Project Manager
Erlanger, KY · On-site +1
This includes managing scope, schedule, budget, customer expectations, project risks, implementation readiness, and support transition. The Software Project Manager works in partnership with the Lead ...
Software Project Manager
Erlanger, KY · On-site +1
This includes managing scope, schedule, budget, customer expectations, project risks, implementation readiness, and support transition. The Software Project Manager works in partnership with the Lead ...
Software Project Manager
Erlanger, KY · On-site +1
This includes managing scope, schedule, budget, customer expectations, project risks, implementation readiness, and support transition. The Software Project Manager works in partnership with the Lead ...
Implement assigned sections of the Project Execution Plan, including construction execution ... Manage downstream contract administration, including RFIs, submittals, change management, project ...
Quick apply
Implement assigned sections of the Project Execution Plan, including construction execution ... Manage downstream contract administration, including RFIs, submittals, change management, project ...
Project Manager
Lexington, KY · On-site
We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward. From hospitals and airports to ...
Project Manager
Lexington, KY · On-site
We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward. From hospitals and airports to ...
Project Manager
Louisville, KY · On-site
We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward. From hospitals and airports to ...
Project Manager
Louisville, KY · On-site
We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward. From hospitals and airports to ...
Develop and implement project policies and procedures, establish project controls systems and ... Project Management Professional (PMP) certification preferred. * Must have ability to deal ...
Develop and implement project policies and procedures, establish project controls systems and ... Project Management Professional (PMP) certification preferred. * Must have ability to deal ...
Project Manager - Substation (Lexington)
Lexington, KY · On-site
$135K - $220K/yr
Manage all aspects of project communication ... Develop and implement project policies and procedures, establish project controls systems and ...
Project Manager - Substation (Lexington)
Lexington, KY · On-site
$135K - $220K/yr
Manage all aspects of project communication ... Develop and implement project policies and procedures, establish project controls systems and ...
We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward. From hospitals and airports to ...
We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward. From hospitals and airports to ...
Saas Implementation Project Manager information
What does a SaaS Implementation Project Manager do?
A SaaS Implementation Project Manager is responsible for overseeing the deployment and integration of Software as a Service (SaaS) solutions for clients. They coordinate between clients, software vendors, and internal teams to ensure that the implementation process runs smoothly and meets project requirements. Their role involves managing project timelines, budgets, and resources, as well as addressing any issues that arise during the transition. Ultimately, they ensure that the SaaS solution is successfully adopted and delivers value to the client.
What are the main challenges faced by a SaaS Implementation Project Manager during client onboarding?
One of the primary challenges for a SaaS Implementation Project Manager is managing diverse client expectations and ensuring a smooth transition from legacy systems to the new platform. This often involves coordinating with multiple stakeholders, adapting to varying technical environments, and addressing unforeseen integration issues. Effective communication, proactive risk management, and a thorough understanding of both the software and client business processes are essential for overcoming these hurdles and ensuring a successful implementation.
What are the key skills and qualifications needed to thrive as a SaaS Implementation Project Manager, and why are they important?
To thrive as a SaaS Implementation Project Manager, you typically need strong project management skills, a solid understanding of SaaS platforms, and experience with software deployment, often supported by a degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile credentials are highly valued. Excellent communication, problem-solving, and stakeholder management abilities are crucial for building client relationships and leading cross-functional teams. These skills ensure successful software rollouts, client satisfaction, and efficient coordination throughout the implementation process.
What is the difference between Saas Implementation Project Manager vs SaaS Customer Success Manager?
| Aspect | SaaS Implementation Project Manager | SaaS Customer Success Manager |
|---|---|---|
| Primary Focus | Managing SaaS deployment projects, timelines, and technical coordination | Ensuring customer satisfaction, onboarding, and ongoing support |
| Required Skills | Project management, technical understanding, communication | Customer relationship management, communication, problem-solving |
| Work Environment | Project teams, technical departments, client sites | Customer accounts, support teams, client interactions |
| Certifications | Project management certifications (PMP, Scrum) | Customer success or account management certifications (CSM) |
The SaaS Implementation Project Manager primarily oversees the technical deployment and project execution of SaaS solutions, focusing on timelines and coordination. In contrast, the SaaS Customer Success Manager concentrates on building customer relationships, onboarding, and ensuring long-term satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.
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What job categories do people searching Saas Implementation Project Manager jobs in Kentucky look for? The top searched job categories for Saas Implementation Project Manager jobs in Kentucky are:
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Job description
ob Title: Implementation Project Manager I
Job Code: 190266
Position Description:
ADP Retirement Services is hiring an Implementation Project Manager I. In this position you will be the key client owner and single point of contact responsible for the project management of the entire 401k implementation and/or merger and acquisition for our clients, from the point of sale through the transition to on-going Client Services.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES:
Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion.
Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client.
Assist client with prior recordkeeper notification and obtaining a liquidation date.
Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner.
Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments.
Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
Responsible for preparation and distribution of all applicable client conversion communication.
Responsible for documentation based on department standards and coordination of seamless transition to Client Services.
Key Client Account Manager:
Key client contact during implementation from point of sale through the transition to Client Services.
Monitors and communicates conversion status on a regular basis with client, sales and financial advisors.
Drawing from 401(k) experience, product and legislative knowledge evaluates, assesses and recommends solutions to question / issues surfaced from client, and internal departments regarding the implementation.
Consulting with client on non-standard issues.
Work with the client and internal ADP groups on exception related processes requested by clients. This may include adding investment with restrictions, transfer in-kind, setup of brokerage accounts, special blackout notifications, special processes needed to be supported by Client Services and Operations, etc.
Responsible for review of conversion data and records prior to plan being moved to production go-live. Communicates with client for appropriate conversion data approvals.
Complexities may include review and communication of service calculations, combination of multiple loans into small number of loans, mapping of investment elections and deferral percent, etc.
Participate on team projects
Research issues and share findings with other team members
Performs other related duties as assigned.
Strong oral and written communication skills
Strong influence, prioritization, adaptability and multi-tasking skills
Able to apply recordkeeping and regulatory concepts and methodologies
About ADP
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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949