ZipRecruiter

Log In

2

Saas Customer Success Manager Entry Level Jobs (NOW HIRING)

Xsolla

Customer Success Manager

Customer Success Manager We are looking for a highly motivated and strategic Customer Success ... Experience in industry, e.g., gaming, SaaS, fintech is a plus. Why Join Us * Opportunity to work ...

Talent Shore

Customer Success Manager

... SAAS platform which improves patient satisfaction and accelerates practice growth. The Role We're ... Essential: 2+ years in customer success, account management, or client services (SaaS preferred)

Purple Rain

Customer Success Manager

OR · Remote

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology We're looking for a Customer Success Manager ... Have experience supporting customers in a SaaS, legal tech, or eDiscovery environment * Enjoy ...

Epiq

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... Have experience supporting customers in a SaaS, legal tech, or eDiscovery environment * Enjoy ...

Invoice Cloud Inc

Customer Success Manager

Customer Success Manager US - Remote InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards ...

Intellistack

Customer Success Manager

Denver, CO · On-site

$80K - $90K/yr

About the Role As a Customer Success Manager at Intellistack, you will own the post-sale ... Strong knowledge of SaaS platforms and digital ecosystems. * Background in Product Management ...

Vistance Networks

Customer Success Manager

Proven experience in Customer Success, Account Management, Technical Account Management, or equivalent in a technology / networking / SaaS environment. Strong presentation skills and proficiency with ...

Protomiq LLC

Customer Success Manager

Atlanta, GA

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Subtext, Inc.

Customer Success Manager

The Customer Success Manager supports the Subtext Customer Success team by ensuring smooth ... Prior experience in a B2B SaaS environment is preferred but not required

EMARKETER

Customer Success Manager

New York, NY

Motivated by growth: You're excited to build a career in customer success, account management, SaaS, media, or technology and take ownership of your professional development. * Analytical and ...

ECP

Customer Success Manager

Madison, WI · Remote

ECP is a market-leading SaaS solution that enables senior living communities to better care for ... We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the ...

Lumion

Customer Success Manager

South Jordan, UT · On-site

Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative ... Experience in SaaS, fintech, or edtech environments. * Experience working with post-secondary ...

Qualifacts

Customer Success Manager

Tampa, FL · On-site

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... SaaS, with responsibilities in one or more of the following: account management, best-practice ...

Trintech

Customer Success Manager

Description As the Customer Success Manager, Adra, you will hold dual mandate: leading Trintech ... ideally in a SaaS environment. * Understanding of the customer journey and sales process.

New

previous page

Showing results 41-60

All JobsSaas Customer Success JobsSaas Customer Success Manager Entry Level Jobs

Saas Customer Success Manager Entry Level information

See salary details

$32.5K

$83.1K

$140K

How much do saas customer success manager entry level jobs pay per year?

As of Sep 13, 2026, the average yearly pay for saas customer success manager entry level in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a SaaS Customer Success Manager do at the entry level?

An entry-level SaaS Customer Success Manager helps new clients get started with software-as-a-service products by providing onboarding, training, and ongoing support. They act as the main point of contact for customers, addressing questions or issues and ensuring clients are satisfied with the service. Their goal is to build strong relationships, encourage product adoption, and help customers achieve their desired outcomes using the software.

What are the key skills and qualifications needed to thrive as an entry-level SaaS Customer Success Manager?

To thrive as an entry-level SaaS Customer Success Manager, you need a foundational understanding of customer service principles, basic SaaS industry knowledge, and preferably a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Salesforce or HubSpot), ticketing systems, and customer engagement tools is typically required. Strong communication, problem-solving, and relationship-building skills help you connect with clients and support their success. These skills are vital for ensuring customer retention, satisfaction, and the effective use of SaaS products.

What are some common challenges faced by entry-level SaaS Customer Success Managers and how can they overcome them?

Entry-level SaaS Customer Success Managers often encounter challenges such as quickly learning the technical aspects of the software, understanding diverse customer needs, and managing a high volume of customer accounts. To overcome these, it’s helpful to actively participate in product training sessions, seek mentorship from experienced team members, and utilize customer relationship management tools to stay organized. Effective communication and proactive problem-solving are key to building trust with customers and ensuring their continued satisfaction with the software.

What cities are hiring for Saas Customer Success Manager Entry Level jobs?

Cities with the most Saas Customer Success Manager Entry Level job openings:

What are the most commonly searched types of Saas Customer Success Manager jobs?

The most popular types of Saas Customer Success Manager jobs are:

What states have the most Saas Customer Success Manager Entry Level jobs?

States with the most job openings for Saas Customer Success Manager Entry Level jobs include:

What are popular job titles related to Saas Customer Success Manager Entry Level jobs?

For Saas Customer Success Manager Entry Level jobs, the most frequently searched job titles are:

Saas Customer Success Manager Entry Level jobs near you
Infographic showing various Saas Customer Success Manager Entry Level job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

Xsolla
PC Games • 201 - 500 employees
Learn more about Xsollaexternal

Other

Posted 23 days ago

Job description

Customer Success Manager

We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you'll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.

Key Responsibilities

  • Build and nurture strategic relationships with a portfolio of major clients to ensure satisfaction, retention, and growth.
  • Understand customer goals and business needs through in-depth discovery and regular communication, ensuring our solutions align with their objectives.
  • Propose new products, features, and solutions to drive customer value and support their ongoing success.
  • Act as the voice of the customer internally, liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests.
  • Own the execution of customer deliverables, ensuring internal stakeholders are aligned and accountable.
  • Resolve issues and manage escalations with professionalism, protecting the integrity of the relationship.
  • Conduct regular Business Reviews to assess customer health, review progress toward objectives, and gather actionable feedback.
  • Identify and support upsell and expansion opportunities, contributing to revenue growth through long-term relationship development.
  • Track and analyze customer success metrics to generate actionable insights and report on customer performance at a senior level.

Qualifications

  • Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles.
  • Strong ability to build relationships and influence stakeholders at all levels, both externally and internally.
  • Excellent communication, presentation, and problem-solving skills.
  • English speaking skills – Proficiency/Advanced; must be able to communicate clearly and professionally with global clients and internal teams.
  • Comfortable working cross-functionally with product, engineering, and sales teams.
  • Data-driven mindset with experience in analyzing metrics and translating them into business outcomes.
  • Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability.
  • Experience in industry, e.g., gaming, SaaS, fintech is a plus.

Why Join Us

  • Opportunity to work with top-tier clients and make a measurable impact.
  • A dynamic, collaborative team culture that values innovation and initiative.
  • Continuous learning and growth opportunities within a global organization.

Apply