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Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Internet Evangelism department takes the Gospel to the world through SearchforJesus.net, a ministry built on digital tools and online strategies. Through websites like PeaceWithGod.net and various social media platforms, the Good News goes out in English, Spanish, Portuguese, Chinese, Arabic, Russian, and American Sign Language. Online visitors to these pages engage with trained volunteers through chat, private messaging, texts, and emails to get their spiritual questions answered. Those who respond to the Gospel invitation are mentored by discipleship volunteers as they go through online Bible study courses and are referred to local churches in their area.

Job Summary – The Volunteer Selection Associate is responsible for screening and selecting qualified volunteers to serve on the Internet Evangelism English Language Team. This role ensures that volunteers are equipped to effectively engage with online visitors seeking spiritual guidance and support, while maintaining a high standard of volunteer readiness to support the ministry's mission of reaching people with the hope of the Gospel through digital outreach. This role is classified as an Associate position, defined as working no more than 19 hours per week.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Conduct initial calls, application reviews, interviews, background checks, and reference reviews
• Maintain communication with applicants until they are approved or declined
• Maintain a file for each applicant to record interactions and outcomes throughout the vetting process and provide reports as requested
• Learning and maintaining an in-depth understanding of Internet Evangelism’s technology tools and volunteer selection principles
• Evaluating ministry procedures and contributing ideas to improve the onboarding process
• Answer incoming calls as well as manage and monitor ministry emails and voicemails

Marginal Duties and Responsibilities

• Perform other duties as assigned

Job Specifications

 Skills and Knowledge

• Minimum of high school diploma, with preference for Associate-level degree or equivalent
• Excellent verbal and written communication skills
• Strong interpersonal discernment skills
• Comfortable conducting phone interviews
• Strong organizational and analytical skills, with attention to detail
• Thrives in a team environment, but can still work independently with minimal supervision
• Flexibility to adapt to changing priorities and deadlines
• Ability to work efficiently to manage multiple projects at once

Physical/Mental Demands

• Capacity to prioritize work and manage multiple projects in a high-paced environment
• Ability to work efficiently and productively under deadlines
• Demonstrated flexibility to adapt to changing job parameters, deadlines, or directions
• Ability to work independently and as part of a team while demonstrating flexibility when priorities change
• Ability to problem solve and find necessary solutions when problems arise

Working Conditions

• Work is typically performed in a cubicle in a conventional office environment
• Work is usually performed Monday-Friday, between 8:00 AM to 4:30 PM.  Occasionally work will be performed outside these hours.

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the