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Runway Desk Support Jobs (NOW HIRING)

Garmin is seeking a full-time Runway Desk Support Specialist for their Scottsdale, AZ location. In this role, you will be responsible for collecting and analyzing aeronautical data and implementing ...

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

Our BCBGMAXAZRIA Runway Collection, which debuted at the Fall 1996 New York Fashion Week, lets ... Provide Level 1 IT support. Perform as a technical specialist and diagnostician responsible for ...

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

Our BCBGMAXAZRIA Runway Collection, which debuted at the Fall 1996 New York Fashion Week, lets ... Provide Level 1 IT support. Perform as a technical specialist and diagnostician responsible for ...

Part-Time Front Desk Agent

Philadelphia, PA · On-site

$14.50 - $18.25/hr

... support all guests • Play host to our daily Club Living Room events • Promote positive ... on runway and stage" • Stylish and engaging • Positive outlook and can-do attitude • Tech ...

Part-Time Front Desk Agent

Philadelphia, PA

$14.50 - $18.25/hr

... support all guests • Play host to our daily Club Living Room events • Promote positive ... on runway and stage" • Stylish and engaging • Positive outlook and can-do attitude • Tech ...

... deal desk support, and incentive design * Build and refine the planning processes, operating ... Experience with BI and/or planning tools like Looker, Mode Analytics, Tableau, Pigment, Runway, or ...

... deal desk support, and incentive design * Build and refine the planning processes, operating ... Experience with BI and/or planning tools like Looker, Mode Analytics, Tableau, Pigment, Runway, or ...

If you're curious about cloud, CI/CD, observability, and security engineering, there's real runway ... Ability to sit and work at a desk for extended periods * Participate in video calls and screen ...

If you're curious about cloud, CI/CD, observability, and security engineering, there's real runway ... Ability to sit and work at a desk for extended periods * Participate in video calls and screen ...

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If you're curious about cloud, CI/CD, observability, and security engineering, there's real runway ... Ability to sit and work at a desk for extended periods * Participate in video calls and screen ...

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Runway Desk Support information

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How much do runway desk support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for runway desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are Runway Desk Support roles?

Runway Desk Support professionals are responsible for providing administrative and operational assistance to the teams managing airport runways. Their tasks often include coordinating flight schedules, communicating with air traffic control, ensuring safety protocols are followed, and resolving any issues that arise on the runway. These roles are crucial for maintaining efficient airport operations and minimizing delays. Strong organizational skills, attention to detail, and effective communication are essential qualities for this job.

What is the difference between Runway Desk Support vs Runway Technical Support?

AspectRunway Desk SupportRunway Technical Support
CredentialsCustomer service skills, basic technical knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentOffice or on-site, customer-facingRemote or on-site, technical troubleshooting
Employer & Industry UsageAirline or travel industry, customer service focusTechnology or aviation industry, technical focus

Runway Desk Support primarily handles customer service and general inquiries, while Runway Technical Support focuses on technical troubleshooting and system issues. Both roles require communication skills, but Technical Support demands more technical certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are the key skills and qualifications needed to thrive as a Runway Desk Support, and why are they important?

To excel as a Runway Desk Support, you need strong analytical skills, attention to detail, and knowledge of aviation operations, generally backed by relevant education or experience in an airport or airline environment. Familiarity with air traffic control systems, flight tracking software, and communication tools is typically required. Effective multitasking, clear communication, and the ability to remain calm under pressure are vital soft skills. These competencies ensure safe, efficient coordination of runway activities and minimize operational disruptions.

How does a Runway Desk Support professional typically interact with pilots and air traffic controllers during daily operations?

Runway Desk Support professionals serve as a crucial communication link between ground operations, pilots, and air traffic controllers. On a typical day, they coordinate runway assignments, relay updated weather or safety information, and help manage scheduling to ensure smooth takeoffs and landings. This role requires strong attention to detail and clear communication, as timely and accurate information exchange helps maintain airport safety and efficiency. Collaboration is constant, often involving quick problem-solving to address unexpected changes or emergencies.
Infographic showing various Runway Desk Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,648 per year, or $21.5 per hour.
Runway Desk Support Specialist

Runway Desk Support Specialist

Garmin

Scottsdale, AZ • On-site

Full-time

Posted 20 hours ago


Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

8th of 139 rated electronics manufacturers


Job description

Job Summary:
Garmin is seeking a full-time Runway Desk Support Specialist for their Scottsdale, AZ location. In this role, you will be responsible for collecting and analyzing aeronautical data and implementing safety critical changes into a worldwide airport database for real-time aircraft performance calculations.
Responsibilities:
• Monitor all incoming and active NOTAMs for airports identified in a runway database
• Analyze NOTAMs and other data sources to maintain the currency of a runway database
• Analyze incoming airport and runway data and filter appropriate information to pilots through NOTAM and into our aircraft performance systems and databases
• Assist in providing after-hours support related responses and can initially join customer teleconference bridges
• Reviews incoming emails to determine and provide solutions or escalate to other applicable teams
• Review changes to airport and runway characteristics, obstacle surveys, and navigation data via NOTAMs, AIPs, and other validated sources to maintain the currency of an Airport and Runway Database
• Conduct runway analysis for one-engine-inoperative emergency scenarios to optimize aircraft payload
• Meet regulatory requirements and/or support services that provide aircraft performance and database exports to our aviation customers
• Demonstrate quality standards and attention to detail to ensure data integrity and safety of flight
• Assist in identifying customer needs and resolving conflicts, apply solid judgement when escalation to other teams and/or leadership is needed
• Participate in customer interaction, technical responses, task resolution and escalation, and collaborate with other Garmin teams to resolve challenges
• Assist in collaborating with governing aviation authorities, airports, surveyors, and/or customers to ensure the accuracy of aeronautical information
• Demonstrate basic understanding of airport data
• Apply standards and procedures to accomplish tasks and maintain quality assurance
• Make decisions on priority and pertinence of information as it relates to aircraft performance
• Identify and report issues to team leadership
• Perform routine data entry and verification tasks
• Work collaboratively and professionally in a team environment with Garmin associates to achieve goals
• Learn how to use and apply appropriate tools as needed for this role
• Learn how other teams within the department operate to become a capable cross-functional partner
• Work a consistent and reliable schedule as identified by management
Qualifications:
Required:
• Bachelor's Degree in Aviation, Business, or a relevant technical discipline OR an equivalent combination of education and relevant work experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Overtime, holiday, weekend work, shift work, and/or on-call work may be required
• Demonstrated proficiency with PC applications and Windows Operating System (OS), and the ability to learn new software programs quickly
• Demonstrates strong and effective verbal, written, and interpersonal communication skills
• Demonstrates ability to complete well defined basic tasks and/or projects
• Must be detail-oriented and can work proactively and effectively with minimal supervision
• Ability to prioritize and multi-task in a flexible, fast paced and challenging environment
• Ability to work and thrive in a technical environment
Preferred:
• Experience working in the aerospace/aviation industry
• Private Pilot, Navigator, Air Traffic Controller, Aeronautical Analyst, or Licensed Aircraft Dispatcher experience
• Understanding of Aeronautical navigation data and/or Instrument Flight Rules, Instrument Procedures, and the National Airspace System
Company:
WHERE DO WE START? How about Kansas City? That’s our home. That’s where Garmin put a stake in the ground in 1989. Founded in 1988, the company is headquartered in Nanterre, FRA, with a team of 10001+ employees. The company is currently Late Stage.

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