Peer Mentor
Pikeville, KY · On-site
$17 - $22/hr
EKY Runway Project - Outreach and Retention (O&R) Position Type: Full-Time, Non-Exempt Location ... Support individualized employment training plans * Conduct advanced mentoring that includes goal ...
Peer Mentor
Pikeville, KY · On-site
$17 - $22/hr
EKY Runway Project - Outreach and Retention (O&R) Position Type: Full-Time, Non-Exempt Location ... Support individualized employment training plans * Conduct advanced mentoring that includes goal ...
Manufacturing Engineer
$70K - $120K/yr
This is not a desk-only engineering position. The right person will be equally comfortable ... The company supports complex work across medical, industrial, aerospace, and defense-related ...
Quick apply
Manufacturing Engineer
$70K - $120K/yr
This is not a desk-only engineering position. The right person will be equally comfortable ... The company supports complex work across medical, industrial, aerospace, and defense-related ...
Manufacturing Engineer
$70K - $120K/yr
This is not a desk-only engineering position. The right person will be equally comfortable ... The company supports complex work across medical, industrial, aerospace, and defense-related ...
Quick apply
Manufacturing Engineer
$70K - $120K/yr
This is not a desk-only engineering position. The right person will be equally comfortable ... The company supports complex work across medical, industrial, aerospace, and defense-related ...
Peer Mentor
Pikeville, KY · Hybrid
$17 - $22/hr
EKY Runway Project - Outreach and Retention (O&R) Position Type: Full-Time, Non-Exempt Location ... Support individualized employment training plans * Conduct advanced mentoring that includes goal ...
Peer Mentor
Pikeville, KY · Hybrid
$17 - $22/hr
EKY Runway Project - Outreach and Retention (O&R) Position Type: Full-Time, Non-Exempt Location ... Support individualized employment training plans * Conduct advanced mentoring that includes goal ...
Manufacturing Engineer
$71K - $92K/yr
This is not a desk-only engineering position. The right person will be equally comfortable ... The company supports complex work across medical, industrial, aerospace, and defense-related ...
Manufacturing Engineer
$71K - $92K/yr
This is not a desk-only engineering position. The right person will be equally comfortable ... The company supports complex work across medical, industrial, aerospace, and defense-related ...
Back-end Medical Office Staff
Downey, CA · On-site
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
Quick apply
Back-end Medical Office Staff
Downey, CA · On-site
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
Quick apply
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
... supported by over 400 independent foodservice, specialty and retail distributors that span the U.S ... Why This Role Is Special This is a high-visibility national desk with international reach. You'll ...
... supported by over 400 independent foodservice, specialty and retail distributors that span the U.S ... Why This Role Is Special This is a high-visibility national desk with international reach. You'll ...
Back-end Medical Office Staff
Phoenix, AZ · On-site
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
Quick apply
Back-end Medical Office Staff
Phoenix, AZ · On-site
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
Back-end Medical Office Staff
Boston, MA · On-site
You don't run the patient experience from the front - you build the runway that makes it possible ... • Support the front desk and concierge experience as needed - checking patients in and out ...
Back-end Medical Office Staff
Boston, MA · On-site
You don't run the patient experience from the front - you build the runway that makes it possible ... • Support the front desk and concierge experience as needed - checking patients in and out ...
Back-end Medical Office Staff
Denver, CO · On-site
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
Back-end Medical Office Staff
Denver, CO · On-site
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
Quick apply
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
Quick apply
You don't run the patient experience from the front -- you build the runway that makes it possible ... • Support the front desk and concierge experience as needed -- checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... care Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... • Support the front desk and concierge experience as needed - checking patients in and out ...
You don't run the patient experience from the front - you build the runway that makes it possible ... • Support the front desk and concierge experience as needed - checking patients in and out ...
Runway Desk Support information
See salary details
$14.42 - $16.13
12% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$16.13 - $17.83
15% of jobs
The median wage is $19.50 / hr.
$17.83 - $19.54
24% of jobs
$19.54 - $21.24
13% of jobs
$21.24 - $22.95
9% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$22.95 - $24.65
16% of jobs
$24.65 - $26.35
5% of jobs
$26.35 - $28.06
2% of jobs
$28.06 - $29.76
3% of jobs
$29.76 - $31.47
0% of jobs
$31.47 - $33.17
1% of jobs
$14
$21
$33
How much do runway desk support jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for runway desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.
What are Runway Desk Support roles?
Runway Desk Support professionals are responsible for providing administrative and operational assistance to the teams managing airport runways. Their tasks often include coordinating flight schedules, communicating with air traffic control, ensuring safety protocols are followed, and resolving any issues that arise on the runway. These roles are crucial for maintaining efficient airport operations and minimizing delays. Strong organizational skills, attention to detail, and effective communication are essential qualities for this job.
What is the difference between Runway Desk Support vs Runway Technical Support?
| Aspect | Runway Desk Support | Runway Technical Support |
|---|---|---|
| Credentials | Customer service skills, basic technical knowledge | Technical certifications, troubleshooting skills |
| Work Environment | Office or on-site, customer-facing | Remote or on-site, technical troubleshooting |
| Employer & Industry Usage | Airline or travel industry, customer service focus | Technology or aviation industry, technical focus |
Runway Desk Support primarily handles customer service and general inquiries, while Runway Technical Support focuses on technical troubleshooting and system issues. Both roles require communication skills, but Technical Support demands more technical certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.
What are the key skills and qualifications needed to thrive as a Runway Desk Support, and why are they important?
To excel as a Runway Desk Support, you need strong analytical skills, attention to detail, and knowledge of aviation operations, generally backed by relevant education or experience in an airport or airline environment. Familiarity with air traffic control systems, flight tracking software, and communication tools is typically required. Effective multitasking, clear communication, and the ability to remain calm under pressure are vital soft skills. These competencies ensure safe, efficient coordination of runway activities and minimize operational disruptions.
How does a Runway Desk Support professional typically interact with pilots and air traffic controllers during daily operations?
Runway Desk Support professionals serve as a crucial communication link between ground operations, pilots, and air traffic controllers. On a typical day, they coordinate runway assignments, relay updated weather or safety information, and help manage scheduling to ensure smooth takeoffs and landings. This role requires strong attention to detail and clear communication, as timely and accurate information exchange helps maintain airport safety and efficiency. Collaboration is constant, often involving quick problem-solving to address unexpected changes or emergencies.
$17 - $22/hr
Full-time
Posted 24 days ago
Job description
Job Title: Peer Mentor
Organization: Shaping Our Appalachian Region
Project: EKY Runway Project - Outreach and Retention (O&R)
Position Type: Full-Time, Non-Exempt
Location: Eastern Kentucky (Serving Bell, Floyd, Harlan, Johnson, Knott, Knox, Leslie, Letcher, Magoffin, Martin, Perry, and Pike counties)
Reports To: Peer Mentor Manager
The Peer Mentor will serve as a strategic navigator for prime age employment gap (PAEG) participants, combining individualized mentorship with program execution. This position requires advanced judgement and the ability to influence project strategies, coordinate partner networks, and guide participants towards successful long-term employment outcomes.
This role will be in office 5 days a week. Satellite offices are located throughout the 54-county service territory.
Duties and Responsibilities
Expectations
Culture and Core Values
SOAR's mission is simple: empower every Eastern Kentuckian to economic self-sufficiency through meaningful employment.
Our team culture is anchored by putting the interests of Eastern Kentucky first in all that we do. We believe treating others the way we want to be treated is always within our control. Our core values include faith, selflessness, grit, integrity, and empathy. We do our best to exemplify these daily in our interactions with each other and with external partners.
Apply Now
SOAR is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Organization: Shaping Our Appalachian Region
Project: EKY Runway Project - Outreach and Retention (O&R)
Position Type: Full-Time, Non-Exempt
Location: Eastern Kentucky (Serving Bell, Floyd, Harlan, Johnson, Knott, Knox, Leslie, Letcher, Magoffin, Martin, Perry, and Pike counties)
Reports To: Peer Mentor Manager
The Peer Mentor will serve as a strategic navigator for prime age employment gap (PAEG) participants, combining individualized mentorship with program execution. This position requires advanced judgement and the ability to influence project strategies, coordinate partner networks, and guide participants towards successful long-term employment outcomes.
This role will be in office 5 days a week. Satellite offices are located throughout the 54-county service territory.
Duties and Responsibilities
- Client Strategy & Mentorship:
- Support individualized employment training plans
- Conduct advanced mentoring that includes goal setting, employment tracking, and barrier mitigation
- Evaluate and adjust support approaches using measurable feedback and performance data
- Operational Input & Coordination:
- Lead the integration of peer support practices into broader project outreach efforts
- Serve as a liaison to community partners, contributing insights to improve partner network strategies
- Consult with program leadership to refine project procedures based on client trends and regional needs
- Support client success in working with their Empowerment Coach and working through training plans
- Compliance, Reporting, & Data-Driven Adjustments:
- Maintain detailed client progress records and ensure CRM entries meet data accuracy and compliance standards
- Provide ongoing strategic reporting to SOAR leadership on regional client outcomes, barriers, and programmatic recommendations
- Conduct risk assessments and implement mitigation strategies in alignment with SOAR protocol
- Training & Resource Development:
- Contribute to the design and facilitation of peer mentor training and onboarding practices
- Assist in building and maintaining a centralized repository of support service resources
Expectations
- Previous experience working with individuals facing barriers to employment, such as returning citizens, individuals with disabilities, or long-term unemployed individuals, strongly preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with diverse populations inside the PAEG.
- Building and maintaining relationships with clients, stakeholders, and partners
- Empathetic and non-judgmental attitude, with a genuine desire to help project clients succeed.
- Strong organizational and time management skills, with the ability to effectively prioritize tasks and manage multiple responsibilities.
- Knowledge of community resources and support services for individuals seeking employment preferred.
- Familiarity with basic computer skills, including word processing, email, and internet research.
- Conducting risk assessments and implementing mitigation strategies
- Acting in a manner that ensures compliance with legal, regulatory, and organizational standards
- Positive attitude
- Regular and reliable attendance required
- Ability to function well in a high-paced and at times stressful environment
- Must be able to handle prolonged periods of sitting at a desk or standing at an event
- Must be able to lift up to 15 pounds at a time when necessary
Culture and Core Values
SOAR's mission is simple: empower every Eastern Kentuckian to economic self-sufficiency through meaningful employment.
Our team culture is anchored by putting the interests of Eastern Kentucky first in all that we do. We believe treating others the way we want to be treated is always within our control. Our core values include faith, selflessness, grit, integrity, and empathy. We do our best to exemplify these daily in our interactions with each other and with external partners.
Apply Now
SOAR is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
About SHAPING OUR APPALACHIAN REGION
Sourced by ZipRecruiter
Industry
Public relations agencies
Company size
11 - 50 Employees
Headquarters location
Pikeville, KY, US
Year founded
2013