Rpo Account Manager Jobs (NOW HIRING)

Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Overview
Be part of a global team driving HR transformation with a focus on Talent Acquisition in the Americas. This role is accountable for Regional RPO governance and accountability, corporate functions recruitment delivery oversight, local Early Careers leadership support, and operational excellence across the Americas including USA, Canada, Mexico, Brazil, Colombia, Chile and Peru.
The successful candidate will be responsible for the following:
Global Talent Acquisition Team Member

• Bring experience, innovative ideas, and best practices to drive strategic talent acquisition
• Collaborate with TA leaders globally
• Lead/project manage initiatives that drive toward global vision, as needed
• Ensure adherence to global recruitment processes and regional regulatory requirements.

Regional RPO Governance and Delivery Excellence

• Primary contact and vendor manager of RPO for the Americas
• Drive collaboration and partnership with RPO across business and with key HR stakeholders
• Responsible for governance, performance management, and adoption across region.
• Responsible for invoice approval/management, forecasting, and spend controls
• Identify trends and risks across enterprise and resolve in partnership with appropriate stakeholders.
• Ensure operational excellence in policies and procedures, vendor management, reporting, compliance, controls, etc. across enterprise

Corporate Functions Recruitment Delivery Oversight (excludes Executive Recruitment)

• Lead Corporate Functions (i.e., Technology, Operations, Risk, Finance, etc.) recruitment in collaboration with RPO Account Manager.
• Ensure RPO delivery aligns with agreed service levels, quality standards, stakeholder expectations, and regional hiring priorities
• Partner with business leaders, HRBPs, and the RPO to validate hiring demand, prioritize recruitment activity, and support workforce planning.
• Provide regional insights and business context to the RPO to support effective recruitment delivery.
• Drive hiring manager accountability for interview discipline, feedback timelines, process compliance, and candidate experience.
• Act as escalation point

Early Careers Leadership Support

• Provide leadership support for Early Careers recruitment, under the direction of the global Early Careers team. Support may include stakeholder engagement, issue escalation, and delivery.
• Ensure Early Careers activities align with global program direction, local business needs, and regional governance requirements.

Experience:

• Experience managing an RPO
• TA experience in a large, complex environment within financial services or corporate and investment banking commercial banking industry is strongly preferred
• Significant talent acquisition experience in full life-cycle recruiting, managing third parties and internal teams
• Highly regarded for exceptional customer relationship management (i.e., business leaders, HR, hiring managers, candidates, colleagues, etc.
• Solid understanding of competitive landscape for talent
• Proficient with applicant tracking systems (Workday) and various recruiting channels and digital tools/methods
• Using data and reporting to drive results and accountability
• Ability to manage and prioritize competing demands successfully to meet client needs
• Solid understanding of industry trends and best practices and knowledge of varied and current sourcing methodologies and tools
• Ability to devise and execute effective recruitment strategies, leveraging the employer brand and employee value proposition to consistently differentiate and articulate career opportunities to candidates
• Well-developed network of talent

Personal Requirements:

• Demonstrates leadership
• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Operates strategically to support a culture of continuous improvement and systems thinking
• Makes sound business decisions in a complex work environment
• Collaborates with other business functions and divisions to advance business objectives
• Is flexible, decisive, and able to establish support from leadership
• Leverages technology to drive efficiency and results
• Monitors industry trends and best practices and applies insights to advance the business
• Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas
• Inspires innovation and values learning as a lifelong professional objective
• Leads by example, engaging inclusively and with intent
• Always acts with integrity
• Able to influence and gain consensus across the organization
• Able to build trust and persuade at all levels
• Possesses a strong sense of urgency and customer service
• Strong decision-making skills and the ability to demonstrate sound judgement
• Values accountability, integrity, quality
• Is flexible and agile, able to meet changing demands in a dynamic work environment
• Results driven, with a strong sense of accountability
• Thrives when collaborating
• Exhibits excellent judgment
• Ability to problem-solve and challenge assumptions
• Results oriented

Functional / Technical Competencies:

• Strong understanding of employment related regulatory and legislative requirements across region
• Strong analytical skills and a demonstrated ability to analyze, interpret information, identify trends, and make associated recommendations
• Expert at building relationships and partnering across organizations
• Experience working closely with Human Resources colleagues, hiring managers, and business leaders
• Experience sourcing, assessing and selecting talent.
• Experience managing talent brand initiatives and recruitment marketing/advertising campaigns
• Strong verbal and written communication skills for developing policies and procedures and delivering applicable trainings
• Strong process and auditing skills
• Well versed with laws and regulations related to recruitment and assigned area(s) of focus

Education / Qualifications:

• Degree or equivalent work experience equally preferable
• Relevant certification a plus (e.g. AIRS, HCI Strategic Talent Acquisition (STA), SHRM or similar)

The typical base pay range for this role is between $160,000-$200,000 depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.