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Routing Manager Jobs in Independence, KY (NOW HIRING)

The Least Cost Routing (LCR) Manager is responsible for developing, implementing, and managing call routing strategies to optimize telecommunications costs while maintaining service quality and ...

The Least Cost Routing (LCR) Manager is responsible for developing, implementing, and managing call routing strategies to optimize telecommunications costs while maintaining service quality and ...

Route Foremen are responsible for assisting management in overseeing a group of drivers to ensure safe and productive services to customers. Route Foremen assist with ensuring routes are complete ...

1st Shift Dispatcher

Hebron, KY · On-site

$19.50/hr

Prior dispatch, route management and dispatching experience is a plus. Working knowledge in logistics and manufacturing is preferred. The ideal candidate will be organized, responsible and dependable.

Prior dispatch, route management and dispatching experience is a plus. Working knowledge in logistics and manufacturing is preferred. The ideal candidate will be organized, responsible and dependable.

1st Shift Dispatcher

Hebron, KY · On-site

$19.50/hr

Prior dispatch, route management and dispatching experience is a plus. Working knowledge in logistics and manufacturing is preferred. The ideal candidate will be organized, responsible and dependable.

Manage the daily activities and performance of route drivers * Train, coach, and direct employees to improve their overall performance * Monitor and enforce quality and safety standards and ensure ...

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Routing Manager information

See Independence, KY salary details

$24.1K

$58.6K

$114.2K

How much do routing manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for routing manager in Independence, KY is $58,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $67,400.00 per year, depending on experience, location, and employer.

How does a routing manager typically collaborate with other departments to optimize delivery efficiency?

A Routing Manager works closely with departments such as logistics, customer service, and warehouse operations to design and refine delivery routes. Regular communication with these teams ensures that routes are practical, cost-effective, and responsive to real-time challenges like traffic, vehicle availability, or customer requests. The Routing Manager often participates in cross-functional meetings to review performance data and implement process improvements, making teamwork and interdepartmental coordination essential parts of the role.

What are the key skills and qualifications needed to thrive as a routing manager, and why are they important?

To thrive as a Routing Manager, you need expertise in logistics management, route planning, and a solid understanding of supply chain operations, often supported by a degree in logistics or business. Familiarity with transportation management systems (TMS), GPS tracking software, and route optimization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are standout soft skills in this role. These skills are vital for optimizing delivery efficiency, reducing costs, and ensuring timely and reliable transportation services.

What is the difference between Routing Manager vs Logistics Coordinator?

AspectRouting ManagerLogistics Coordinator
Required CredentialsTypically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like APICS or CSCP are commonOften requires a high school diploma or associate degree; certifications like Certified Logistics Associate (CLA) are beneficial
Work EnvironmentManages routing operations, often in a warehouse, distribution center, or transportation departmentCoordinates shipments, schedules deliveries, and communicates with carriers, usually in an office setting
Employer & Industry UsageUsed in transportation, supply chain, and distribution companiesCommon in logistics, shipping, and supply chain industries

The Routing Manager focuses on planning and optimizing delivery routes and managing transportation teams, while the Logistics Coordinator handles shipment scheduling, carrier communication, and coordination tasks. Both roles are essential in supply chain operations but differ in scope and responsibilities.

What does a routing manager do?

A routing manager oversees the planning and optimization of delivery or transportation routes to ensure efficiency and timely service. They analyze data, use routing software, and coordinate with drivers and logistics teams to improve operations and reduce costs.

What job categories do people searching Routing Manager jobs in Independence, KY look for?

The top searched job categories for Routing Manager jobs in Independence, KY are:

What cities near Independence, KY are hiring for Routing Manager jobs?

Cities near Independence, KY with the most Routing Manager job openings:

Infographic showing various Routing Manager job openings in Independence, KY as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,600 per year, or $28.2 per hour.

Least Cost Routing Manager

altafiber

Cincinnati, OH • On-site

Full-time

Posted 5 days ago


Key responsibilities

  • Develop, implement, and manage call routing strategies to optimize telecommunications costs while maintaining service quality and network performance.

  • Manage relationships with telecommunications carriers and vendors, review contracts, negotiate rates, and track performance metrics.

  • Analyze call detail records and traffic reports to monitor performance, identify inefficiencies, and generate reports on traffic trends and cost savings initiatives.


Altafiber rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies


Job description

Job Purpose:
The Least Cost Routing (LCR) Manager is responsible for developing, implementing, and managing call routing strategies to optimize telecommunications costs while maintaining service quality and network performance. This role oversees carrier relationships, routing configurations, traffic analysis, vendor performance, capacity planning, and cost-saving initiatives across Voice, Toll-Free, Local, and Long-Distance services.
The ideal candidate possesses strong telecom industry expertise, analytical skills, and experience managing carrier networks, routing tables, and traffic engineering programs.
Essential Functions:
  • Routing Management
    • Develop and maintain Least Cost Routing strategies for domestic and international voice traffic
    • Manage routing tables to ensure calls are delivered using the most cost-effective carrier while meeting quality standards
    • Monitor routing performance and implement adjustments based on traffic patterns, pricing changes, and network conditions
    • Coordinate routing changes with network engineering and carrier partners.
  • Carrier and Vendor Management
    • Manage relationships with telecommunications carriers and vendors
    • Review carrier contracts, rates, and service agreements
    • Conduct periodic pricing reviews and carrier benchmarking exercises
    • Negotiate carrier rates and identify cost reduction opportunities
    • Track and manage carrier performance metrics and service levels
  • Traffic Analysis & Reporting
    • Analyze Call Detail Records (CDRs) and traffic reports
    • Monitor call completion rates, ASR, ACD, PDD, and other key performance indicators
    • Identify traffic anomalies, quality concerns, and routing inefficiencies
    • Generate reporting on traffic trends, carrier utilization, and cost savings initiatives
  • Cost Optimization
    • Identify opportunities to reduce telecom expenses through routing optimization
    • Evaluate carrier rate decks and implement routing changes to maximize savings
    • Forecast monthly telecom expenses and monitor budget performance
    • Support financial analysis related to voice and Toll-Free services
  • Capacity Planning
    • Analyze traffic volumes and busy hour data
    • Ensure sufficient carrier capacity exists to support customer demand
    • Coordinate with carriers to increase or rebalance capacity when needed
    • Support disaster recovery and route diversity planning
  • Network Performance & Quality Assurance
    • Monitor network quality and reliability metrics
    • Investigate service disruptions and call quality issues
    • Work closely with engineering teams to address network performance concerns
    • Ensure routing decisions balance cost, quality, and redundancy requirements
  • Cross-Functional Collaboration
    • Partner with Sales, Engineering, Product Management, Finance, and Project Management teams
    • Support customer implementations involving voice, SIP trunking, Toll-Free, and long-distance services
    • Assist in evaluating new carrier products and network technologies

Education:
  • Bachelor's degree in Telecommunications, Information Technology, Business, or related field, or equivalent work experience

Relevant Work Experience:
  • 5+ years of telecommunications experience
  • 3+ years of experience managing Least Cost Routing programs or carrier operations

Special Knowledge, Skills and Abilities:
  • Experience working with:
    • Call Detail Records (CDRs)
    • Toll-Free routing
    • Long Distance services
    • SIP trunking
  • Voice network operationsStrong understanding of telecom billing and carrier pricing structures.
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
  • Strong analytical and problem-solving skills
  • Experience with telecom traffic engineering
  • Knowledge of Erlang calculations and trunk capacity planning
  • Experience using routing platforms, SBCs, or telecom switching environments
  • Background in carrier expense management
  • Knowledge of FCC regulations and industry best practices
  • Project management experience

Supervisory Responsibility:
  • No Supervisory Responsibilities

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