Title: Field Service Technician - Video Staging / Installation Technician
Location: Hybrid - Onsite work in Chicago and Elgin (75%) Remote 25%
Duration: 12 Months Contract - Temp‑to‑Hire
M - F 8am to 5pm
Round 1: Phone interview (Camera OFF)
Round 2: Onsite
Description
The Chicago Video team is responsible for designing, implementing and supporting video solutions across the City of Chicago. The team partners with multiple city agencies to define requirements and deliver solutions that increase situational awareness for mission‑critical first responders. The team works on a wide variety of technologies that include IP cameras, video management servers, analytics, networking and access control.
Job Summary
The Video Staging/Installation Technician’s role will be to support a large video and license plate reader (LPR) deployment for mission critical customers. The role includes fabrication of video equipment, programing/configuration, and inventory management, Collaboration with multiple internal and external teams.
Responsibilities
• Work with lead MSI engineer to understand project requirements
• Fabricate video equipment pods for final installation
o Install equipment inside enclosure
o Build and install cabling for POD and cameras
• Configure Linux/Windows based computers for cameras deployments
• Configure PTZ/LPR cameras with basic setting prior to deployment
• Manage/track/consolidate project hardware inventory
• Test programmed equipment to ensure it meets quality standards
• Update and create documentation related to the project
• Provide onsite support as needed for installations
o 50% travel
Required Qualifications
Education: Two year degree preferred or relevant experience
Experience
• Experience working with fixed and wireless network equipment
• Experience with network video equipment and access controls
• Experience troubleshooting in a technology field
• Experience with current corporate communication technology
o Email, spreadsheet, word processors, presentation tools
• Experience configuring equipment using computer/laptop using proceedures
Required Competencies
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and prioritize to meet deadlines
- Ability to troubleshoot complex issues and document solutions
- Ability to create reference documentation when needed
- Strong attention to detail
- Ability to work independently or as part of a team
- Experience with tools used in the telecommunications field
Working Conditions
• Factory/Staging Environment
• Chicago Onsite
• Sit for 4 hours or more
• Use computers extensively for 4 hours or more
• Operate equipment necessary to perform job
• Bend, crouch, or stoop
• Lift items that weigh over 50lbs
• Outdoor weather exposure, work in inclement weather
• Use of Personal Protective Equipment
• Occasional Night work