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Rotating Shifts Jobs in Virginia (NOW HIRING)

Aretec Inc

Tier I Shift Supervisor

Ashburn, VA · On-site

$15.25 - $19.50/hr

Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Full-time Clearance Requirement: CBP Background Investigation (Unclassified) At Aretec, Inc ...

Marvel Cleaners

Be Seen First

Cleaning Associate

Blacksburg, VA · On-site

$21 - $25/hr

Flexible availability is needed, including daytime, evening, and rotating shifts. What We Offer * Competitive pay (among the highest in the area) * Flexible scheduling * Consistent job opportunities

New

Cascades

Boiler Operator

Ashland, VA

$39.25/hr

Must be available for rotating shifts & overtime as needed * A full range of benefits: group insurance, telemedicine, and an employer-contributed retirement plan * Profit sharing and employee share ...

TJ's Safety Training and Staffing, LLC

Be Seen First

CNA Certified

Roanoke, VA · On-site

$29 - $30/hr

This role involves close teamwork and accurate documentation to promote patient well-being and operational efficiency within a setting that follows rotating shifts. Responsibilities * Assist patients ...

Nucor

Maintenance Technician

Prince George, VA · On-site

$79K - $107K/yr

Must be willing to work weekends, rotating shifts, and scheduled/unscheduled overtime. Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate ...

TEEMA

Help Desk Specialist I - Tier 1 Support

Ashburn, VA · On-site

$48K - $50K/yr

Ability to work rotating shifts, including nights, weekends, and holidays * U.S. Citizenship and ability to pass a background investigation Preferred Qualifications: * Bilingual English/Spanish ...

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Rotating Shifts information

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$12

$18

$28

How much do rotating shifts jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for rotating shifts in Virginia is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.09 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive in rotating shifts?

To thrive in a rotating shifts position, strong time-management, adaptability, and organizational skills are essential, often supported by prior experience in similar shift-based roles or industries such as manufacturing, healthcare, or customer service. Familiarity with scheduling software, time-tracking tools, and safety protocols is commonly required depending on the specific field. Resilience, teamwork, and effective communication enable candidates to excel when collaborating with different teams across varying shifts. Mastering these skills helps ensure productivity, smooth handovers between shifts, and a healthy work-life balance despite a changing schedule.

What can I expect from the work environment when working rotating shifts?

When working in a rotating shifts role, you can expect your work schedule to alternate between different time frames (such as mornings, afternoons, and nights) according to a set rotation. This structure often means collaborating with multiple teams or departments and adapting to varying workloads at different times of day. While it can be challenging to adjust your personal routines, many employers provide resources and support to help manage the transition. Additionally, working rotating shifts can enhance your experience, expose you to new team members, and sometimes lead to faster career advancement opportunities due to your flexibility and adaptability.

What is a rotating shift?

A rotating shifts job is a work schedule where employees alternate between different shifts, such as day, evening, and night shifts, on a set cycle. This type of schedule is common in industries that require 24/7 operations, such as healthcare, manufacturing, and customer support. Rotation periods can vary, ranging from weekly to monthly, depending on the employer. While it ensures coverage at all hours, it may require adjustments to sleep and daily routines.

What are popular job titles related to Rotating Shifts jobs in Virginia? For Rotating Shifts jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Rotating Shifts jobs in Virginia look for? The top searched job categories for Rotating Shifts jobs in Virginia are:
Rotating Shifts jobs near you
Infographic showing various Rotating Shifts job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,456 per year, or $18.5 per hour.

Tier I Shift Supervisor

Aretec Inc

Ashburn, VA • On-site

$15.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Tier I Shift Supervisor
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking a Tier 1 Shift Supervisor to provide real-time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier 1 operations. This role is responsible for ensuring service level objectives are met across all Tier 1 channels, providing on-shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. The ideal candidate is an experienced contact-center leader with strong operational awareness and a hands-on supervisory approach.
What You'll Do
  • Provide real-time supervisory oversight of Tier 1 agents during assigned shifts.
  • Monitor agent availability, productivity, and contact volumes to ensure service delivery objectives are consistently met.
  • Ensure ≥80% of calls and chats are answered within 60 seconds in accordance with Service Level AQL requirements.
  • Ensure ≥90% of email and self-service tickets are processed within a 12-hour period.
  • Monitor and drive First Contact Resolution (FCR) performance toward the ≥80% target.
  • Identify and escalate operational events, including volume spikes and increased wait times, in accordance with the Operations Management SOP.
  • Serve as the on-shift liaison between Tier 1 agents and TSD leadership.
  • Participate in major incident management activities and ensure timely escalation to the Enterprise Operations Center (EOC).
  • Monitor and manage sensitive or VIP customer escalations.
  • Support development and dissemination of alert messages related to outages and known issues.
  • Provide real-time coaching and guidance to agents on call handling, troubleshooting techniques, and ticket documentation.
  • Ensure at least one supervisor is on duty at all times across all locations to support 24x7 operations.

Required Qualifications
  • Minimum 2 years of experience in an IT help desk or service desk environment.
  • Minimum 1 year of supervisory or team lead experience in a contact center or service desk setting.
  • Strong verbal and written communication skills with the ability to lead and influence teams.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • HDI Support Center Team Lead or similar certification.
  • ITIL Foundation certification.
  • Experience using ServiceNow and Amazon Connect.
  • Prior CBP or federal government help desk experience.
  • Bilingual (English/Spanish) proficiency preferred.

Why Join Aretec
  • Lead frontline operations supporting a mission-critical CBP environment.
  • Play a key role in maintaining service levels and customer satisfaction.
  • Work closely with operations leadership and enterprise stakeholders.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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