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Ropes Course Director Jobs (NOW HIRING)

The Strong

Ropes Course Operator

Rochester, NY · On-site

$17/hr

The ropes course operator is required to expend such personal efforts as may be needed to keep up ... Together with the director of guest services and guest services supervisors, identify and develop ...

YMCA

Ropes Course Facilitator

La Honda, CA · On-site

Position Summary Under the supervision of the Program Director, the Ropes Course Facilitator provides facilitation, leadership, instruction, and motivation for participants in program, with an ...

ymcafw

$15/hr

... low ropes, high ropes, and teambuilding experiences that challenge and inspire participants ... Reporting Structure The Challenge Course Program Instructor reports to the Program Director of Day ...

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How much do ropes course director jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for ropes course director in the United States is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ropes Course Director, and why are they important?

To thrive as a Ropes Course Director, you need expertise in outdoor education, risk management, and facilitation, often supported by certifications like ACCT or similar safety credentials. Familiarity with ropes course equipment, inspection protocols, and incident response systems is essential. Strong leadership, communication, and problem-solving skills help you effectively manage staff and participants while ensuring a positive experience. These skills are crucial for maintaining safety standards, fostering team building, and delivering successful ropes course programs.

What are some common challenges a Ropes Course Director might encounter in managing both safety and participant experience?

A Ropes Course Director often faces the challenge of balancing rigorous safety standards with creating an engaging, confidence-building experience for participants. This involves training and supervising staff to ensure they follow procedures precisely while also fostering a supportive, motivating atmosphere. Directors must also regularly inspect equipment and course elements, address varying comfort levels among participants, and adapt sessions to group needs—all while maintaining a calm, organized environment. Effective communication, strong leadership, and proactive problem-solving are crucial for success in this role.

What does a Ropes Course Director do?

A Ropes Course Director is responsible for overseeing the safe operation, maintenance, and programming of ropes courses, which are adventure-based facilities often used for team-building, education, and recreation. They supervise staff, ensure all safety protocols and equipment checks are followed, train facilitators, and coordinate group activities. The director also develops course curriculum, manages risk assessments, and may interact with clients to ensure a rewarding and safe experience for all participants.

What is the difference between Ropes Course Director vs Ropes Course Instructor?

AspectRopes Course DirectorRopes Course Instructor
CertificationsCPR, First Aid, Ropes Course CertificationCPR, First Aid, Ropes Course Certification
Work EnvironmentOversees entire course operations, manages staff, ensures safety protocolsAssists participants, operates equipment, supervises activities
ResponsibilitiesProgram planning, staff training, safety managementParticipant instruction, equipment setup, safety monitoring

The main difference is that the Ropes Course Director manages overall program operations, staff, and safety protocols, while the Ropes Course Instructor focuses on guiding participants and ensuring safety during activities. Both roles require similar certifications but differ in scope and responsibilities.

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Ropes Course Director jobs near you
Infographic showing various Ropes Course Director job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 6% Full Time, 71% Part Time, 6% Temporary, and 11% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,454 per year, or $17.5 per hour.
Ropes Course Operator

Ropes Course Operator

The Strong

Rochester, NY • On-site

$17/hr

Part-time

Posted 5 days ago

Job description

As one of the country’s largest history museums and one of the leading museums serving families, The Strong places the highest priority on providing outstanding service and ensuring the safety of its guests at all times. Although guest service is the responsibility of each staff member, the ropes course operator is responsible for providing frontline exceptional visitor service and completing work assignments in accordance with established team and museum standards. This includes interacting with guests of all ages to anticipate and respond quickly and effectively to their questions and concerns, as well as to meet and exceed their expectations to provide an exceptional museum experience. To maximize staff flexibility and improve our ability to meet the needs of museum guests, the ropes course operator may be trained to work in all museum exhibits but will spend most of their time as an operator on the ropes course.

This position requires a patient, relentlessly positive, friendly, and approachable individual who is passionate about making a difference in a guest’s day and knowledgeable about the museum. The ropes course operator is required to expend such personal efforts as may be needed to keep up with advances in subject matter information related to this position. The employee must learn the constraints, with particular consideration of the unique safety requirements of operating an indoor ropes course, within which this job must be performed and work within those parameters.

This is a part-time position with a work schedule of 22 to 29 hours per week and includes a $1.00 per hour shift differential.

Essential Duties:

  • Understand the importance the museum places on extraordinary guest service and treat everyone with dignity and respect.
  • Provide extraordinary guest service, regardless of specific assignment, and work within given authority to go above and beyond expectations as appropriate.
  • Effectively handle guests’ needs, questions, and expectations in a manner consistent with museum service goals.
  • Resolve guest complaints quickly and effectively utilizing service recovery techniques.
  • Use initiative and enthusiasm to create exceptional guest experiences.
  • Maintain an overall awareness and knowledge of the museum’s mission, history, programs, and special events as they affect museum visitation, and effectively communicate this information to guests when asked.
  • Report to work on time, as scheduled on a consistent basis.
  • Always remain in assigned area unless permission is granted by a guest services supervisor or the director of guest services.
  • Operate, monitor, and communicate via a two-way radio connecting various museum teams including guest services, security, environmental services, and public programs. The radio must always be worn when working.
  • Clearly communicate course processes and procedures to guests, including pricing, admission, capacity, safety requirements, use of lockers, harnessing protocols, and completion of the liability waiver.
  • Operate and remain fully competent in ropes course specific technology including the Point-of-Sale (POS) and waiver systems.
  • Perform daily course and equipment inspections and complete related documentation.
  • Harness and de-harness climbers safely and in compliance with established procedures.
  • Safely connect harnessed guests to the sling line.
  • Oversee the progress of guests on the course. Move safely, and assist guests as needed and appropriate, across ropes course obstacles comprised of various materials and surfaces at heights exceeding 30 feet on a consistent basis, for extended periods and at an acceptable pace.
  • Demonstrate the ability to safely navigate each individual course element forwards, backwards, and one-handed, and to fall from each element and independently pull oneself back up.
  • Wear a harness for at least seven hours per day as part of the uniform.
  • Anticipate situations and respond quickly and effectively, especially in matters involving the safety of people. Must be comfortable handling and successfully coordinating emergency take downs and similar emergency situations specific to the ropes course.
  • Maintain integrity of assigned areas by diligently following both museum and RCI safety and operating procedures and standards at all times and with no exceptions.
  • Maintain appearance and functionality of assigned area by cleaning up after guest activity and periods of high traffic. This may include cleaning up trash, food, residue, and bodily fluids.
  • Together with the director of guest services and guest services supervisors, identify and develop ways to improve work processes, efficiency, and quality.
  • Take initiative to identify and solve problems. Publicly support team decisions, even if they conflict with personal opinions.
  • Participate in, and successfully complete, all required museum and RCI training.

Minimum Qualifications:

  • High School Diploma or GED; we will also consider current high school students 17+ years of age.
  • Ability to stand, climb, twist, bend and lift and carry 50 pounds for extended periods of time.
  • Ability to wear a harness for at least seven hours per day as part of the uniform.
  • Ability to move safely, and assist guests as needed and appropriate, across ropes course obstacles comprised of various materials and surfaces at heights of up to 36 feet on a consistent basis for extended periods at an acceptable pace.
  • Demonstrated ability to safely navigate each individual element of the course forwards, backwards and one-handed, and ability to fall from each element and independently pull oneself back up. Use of hand-eye coordination is integral.
  • Ability to successfully complete all required museum and RCI trainings
  • Prior guest services experience and/ or experience in an amusement setting is a plus

Job Schedule:

  • Part-time, 22-29 hours per week
  • 8-hour shifts
    • Monday–Thursday: 9:00 a.m. – 5:00 p.m.
    • Friday–Saturday: 8:30 a.m. – 5:00 p.m. and 12:00 p.m. – 8:00 p.m.
    • Sunday: 8:30 a.m. – 5:00 p.m.
  • Day/evening shifts
  • Weekends required

Pre-Employment Requirements:

Must be certified by a physician as medically capable of performing the duties prescribed for this position. Must consent to and successfully complete a drug screen, physical examination, and background check as conditions of employment.