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Rooms Operations Manager Jobs (NOW HIRING)

Beacon Grand

Rooms Operations Manager

San Francisco, CA · On-site

$75K - $80K/yr

The Rooms Operation Manager supports the successful execution of all operations in the Rooms Division with a focus on Front Office. Strives to continually improve guest and team member satisfaction ...

Canyon Ranch

Rooms Operations Manager

Lenox, MA · On-site

$71K - $73K/yr

As a Rooms Operations Manager, you'll oversee and coordinate the daily operations of the Rooms Division, Guest Services and Bell/Transportaion, including Housekeeping, Laundry, and Custodial. You'll ...

Beacon Grand

Rooms Operations Manager

San Francisco, CA · On-site

$75K - $80K/yr

The Rooms Operation Manager supports the successful execution of all operations in the Rooms Division with a focus on Front Office. Strives to continually improve guest and team member satisfaction ...

Marriott

Rooms Operations Manager

Newark, NJ · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Canyon Ranch

Rooms Operations Manager

Lenox, MA · On-site

$71 - $74/hr

As a Rooms Operations Manager, you'll oversee and coordinate the daily operations of the Rooms Division, Guest Services and Bell/Transportaion, including Housekeeping, Laundry, and Custodial. You'll ...

Marriott International

Rooms Operations Manager

Marana, AZ · On-site

$60K - $73K/yr

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Charlotte, NC · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Clayton, MO

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Irving, TX · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Beacon Grand

Rooms Operations Manager

San Francisco, CA · On-site

$75 - $80/hr

The Rooms Operation Manager supports the successful execution of all operations in the Rooms Division with a focus on Front Office. Strives to continually improve guest and team member satisfaction ...

Socket.dev

Rooms Operations Manager

San Francisco, CA · On-site

$75 - $80/hr

The Rooms Operation Manager supports the successful execution of all operations in the Rooms Division with a focus on Front Office. Strives to continually improve guest and team member satisfaction ...

New

Marriott

Rooms Operations Manager

Manhattan, NY · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

Marriott

Rooms Operations Manager

Marana, AZ · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

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Rooms Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do rooms operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for rooms operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a rooms operations manager?

Rooms Operations Managers are hospitality professionals responsible for overseeing the daily operations of guest rooms and related services in hotels or resorts. Their main duties include managing housekeeping, front desk, and guest services teams to ensure excellent guest experiences. They also handle budgeting, scheduling, staff training, and maintaining service standards. Rooms Operations Managers work closely with other departments to ensure smooth operations and guest satisfaction. This role requires strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a rooms operations manager?

To thrive as a Rooms Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically supported by a degree in hospitality or a related field. Familiarity with property management systems (PMS), booking platforms, and hotel operations software is vital. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills and qualities are crucial for ensuring seamless operations, high guest satisfaction, and efficient staff management in a dynamic hotel environment.

What are the main challenges a rooms operations manager faces in ensuring guest satisfaction across multiple departments?

A Rooms Operations Manager often navigates the complexities of coordinating between housekeeping, front desk, and maintenance teams to deliver a seamless guest experience. Balancing staffing levels during peak occupancy, responding quickly to guest issues, and maintaining high standards of cleanliness and service are common challenges. Success in this role relies on strong communication skills, effective delegation, and the ability to adapt to rapidly changing guest needs while upholding brand standards. Regular collaboration with other department managers is essential to address operational issues promptly and to implement guest feedback for continuous improvement.

What is the difference between Rooms Operations Manager vs Front Desk Supervisor?

AspectRooms Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall room operations, manages staff, ensures guest satisfaction, and handles operational issues.Supervises front desk staff, manages guest check-ins/outs, handles reservations, and addresses guest inquiries.
Required CredentialsHospitality management experience, leadership skills, possibly a degree in hospitality or related field.Customer service experience, hospitality or hotel management knowledge, often with a high school diploma or associate degree.
Work EnvironmentOffice and operational areas within the hotel, overseeing multiple departments.Front desk area, interacting directly with guests and staff.

The Rooms Operations Manager focuses on overall room operations and staff management, while the Front Desk Supervisor handles guest interactions and front desk activities. Both roles are essential in hotel operations but differ in scope and responsibilities.

What cities are hiring for Rooms Operations Manager jobs?

Cities with the most Rooms Operations Manager job openings:

What states have the most Rooms Operations Manager jobs?

States with the most job openings for Rooms Operations Manager jobs include:

Rooms Operations Manager jobs near you
Infographic showing various Rooms Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Rooms Operations Manager

Beacon Grand

San Francisco, CA • On-site

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Beacon Grand is quintessential San Francisco, symbolizing progressive thinking while also celebrating its storied heritage. Launched during the Prohibition Era as the Sir Francis Drake, the fully-renovated hotel offers today's travelers a new way to visit San Francisco. Its 418 rooms and thoughtful shared spaces bring modern design to life with restored architectural details. Guests are looked after by the hotel's novel Social Hosts, who create a warm, convivial atmosphere as they facilitate stays that are personally-tailored, unique, and full of discovery. Inside, visitors and locals mix and mingle in communal living room and lively gathering spot, The Post Room and the iconic Starlite. With everything from walkable shops and restaurants to cable cars outside the front door, the central and connected Union Square location is the perfect home base for exploring San Francisco. Recognized on Travel + Leisure's 2023 It List as one of "The 100 Best New Hotels in the World".
We are actively searching for a Rooms Operations Manager
Job Summary:
The Rooms Operation Manager supports the successful execution of all operations in the Rooms Division with a focus on Front Office. Strives to continually improve guest and team member satisfaction, while maximizing the financial performance of the department.
Responsibilities:
  • Supports the Rooms Operations Team by organizing, directing and monitoring the daily activities of guest services and liaise with the housekeeping department as well as other departments of the Hotel.
  • Strives to continually improve guests and team member satisfaction and maximize the financial performance of the division.
  • Maintains complete knowledge at all times of daily house count, expected arrivals/departures, scheduled in-house group activities, all room rates, special packages and promotions; communicates information to appropriate staff.
  • Maintain shared knowledge base of local, known, and lesser-known San Francisco destinations and activities. What's hot, what's new, what's just for you.
  • Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable.
  • Ensures that guests' needs are fulfilled and their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
  • Assists front office staff with resolution of guest problems/complaints as needed.
  • Possesses and maintains thorough knowledge of hotel services, facilities, and policies and area's attractions.
  • Prepares accurate and timely reports as required.
  • Hires, trains, supervises, motivates, and develops front office staff; manages schedules and workflow.
  • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations.
  • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
  • Route and/or respond to text-based inquiries from guests as a key point of contact while on the property and as part of off-property escalation plan.
  • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

Required Skills/Abilities:
  • Two years of Hospitality Management Experience preferred
  • Experience supervising and overseeing staff in a fast-paced service industry setting
  • Lifestyle/luxury hotel experience required, opening experience a plus.
  • Superior knowledge of San Francisco food, entertainment, and event options
  • Power user of guest survey, reviews and reservation tools
  • Excellent written and verbal communication skills; extremely personable and welcoming

Pay Range
  • $75,000- $80,000

Company Benefits:
  • Generous Paid Time Off plan, up to Five Weeks per Year
  • Part-time Employees are also eligible for PTO
  • Medical / Dental / Vision Insurance after 30 days of Service
  • 401(k) Retirement Plan with Company Match
  • Hotel Travel Programs
  • Local Retailers Discount
  • Pre-Tax Commuter Benefit
  • Company Paid Basic Life Insurance and Accidental Death & Dismemberment
  • Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD)
  • Voluntary Supplemental Life Insurance and Accidental Death & Dismemberment
  • Voluntary Critical Illness, Accident Insurance and Hospital Indemnity

EOE: Northview Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any characteristic as outlined by federal, state, or local laws
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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