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Room Service Jobs in Virginia (NOW HIRING)

Kalyan Hospitality

Guest Service Agent

Staunton, VA · On-site

$14.75 - $18.75/hr

Coordinate with housekeeping and room service teams to fulfill guest needs and maintain room readiness. * Maintain accurate records of guest information and reservations using phone and computer ...

Crescent

At Your Service Agent

Virginia Beach, VA · On-site

$16/hr

Take room service orders. * Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve ...

Archer

Housekeeping Room Attendant

Mclean, VA · On-site

$16/hr

Remove trash, dirty linens and room service items. * Dust, polish and remove marks from walls and furnishings. * Vacuum carpets and perform floor care duties. * Clean and sanitize guest rooms and ...

Lodgeworks

Housekeeping Room Attendant

Fairfax, VA

$17/hr

Remove trash, dirty linens and room service items. * Dust, polish and remove marks from walls and furnishings. * Vacuum carpets and perform floor care duties. * Clean and sanitize guest rooms and ...

Archer

Housekeeping Room Attendant

Fairfax, VA · On-site

$17/hr

Remove trash, dirty linens and room service items. * Dust, polish and remove marks from walls and furnishings. * Vacuum carpets and perform floor care duties. * Clean and sanitize guest rooms and ...

Lodgeworks

Housekeeping Room Attendant

Mclean, VA

$16/hr

Remove trash, dirty linens and room service items. * Dust, polish and remove marks from walls and furnishings. * Vacuum carpets and perform floor care duties. * Clean and sanitize guest rooms and ...

Crescent Services

At Your Service Agent

Virginia Beach, VA · On-site

$15 - $18.75/hr

Take room service orders. * Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve ...

Marriott

Director of Restaurants

Arlington, VA · On-site

Areas of responsibility include Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees to successfully execute ...

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All JobsRoom Service JobsRoom Service Jobs in Virginia

Room Service information

See Virginia salary details

$10

$24

$43

How much do room service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for room service in Virginia is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $33.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by room service staff, and how can they be managed effectively?

Room service staff often encounter challenges such as managing high volumes of orders during peak times, ensuring timely delivery while maintaining food quality, and handling special requests or dietary restrictions. Effective time management, clear communication with the kitchen, and a strong understanding of the menu are essential to overcoming these challenges. Teamwork and customer service skills also play a key role in ensuring guest satisfaction and smooth daily operations.

What are the key skills and qualifications needed to thrive as a room service attendant, and why are they important?

To thrive as a Room Service Attendant, you need a strong understanding of hospitality service standards, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with hotel point-of-sale (POS) systems and safe food handling procedures is typically required. Exceptional communication, time management, and customer service skills help you exceed guest expectations and handle requests efficiently. These abilities ensure prompt, accurate service and contribute to overall guest satisfaction and positive hotel reviews.

What is the difference between Room Service vs Housekeeper?

AspectRoom ServiceHousekeeper
Primary RoleDeliver food and beverages to hotel guests' roomsClean and maintain guest rooms and public areas
Work EnvironmentGuest rooms, hotel corridorsGuest rooms, housekeeping closets, hotel corridors
CredentialsFood safety certification, customer service skillsCleaning experience, attention to detail
Employer/IndustryHotels, resortsHotels, motels, resorts

While both roles are essential in the hospitality industry, Room Service focuses on delivering food and beverages directly to guests' rooms, requiring customer service and food safety skills. Housekeepers are responsible for cleaning and maintaining guest rooms, emphasizing cleanliness and attention to detail. Both roles work within hotel environments but serve different functions to ensure guest satisfaction.

What is a room service job?

Room service jobs involve delivering food, beverages, and other amenities directly to guests' rooms in hotels or resorts. Employees in these roles take guest orders, prepare trays or carts, and ensure orders are delivered promptly and accurately. They may also be responsible for setting up service in the room, handling payments or signatures, and maintaining cleanliness and professionalism. Room service staff often work closely with kitchen and housekeeping teams to provide a seamless guest experience.
What are popular job titles related to Room Service jobs in Virginia? For Room Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Room Service jobs in Virginia look for? The top searched job categories for Room Service jobs in Virginia are:
What cities in Virginia are hiring for Room Service jobs? Cities in Virginia with the most Room Service job openings:
Room Service jobs near you
Infographic showing various Room Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,735 per year, or $24.4 per hour.

Guest Service Agent

Kalyan Hospitality

Staunton, VA • On-site

$14.75 - $18.75/hr

Other

Posted 15 days ago

Job description

About Company:
Our Vision
Our vision is to become the premier hotel development company with a concentration in Washington, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.
Our Mission
Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.
About the Role:
The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk operations, including check-in and check-out procedures, handling reservations, and addressing guest inquiries with professionalism and efficiency. The role requires a proactive approach to problem resolution, ensuring that any guest concerns are promptly and effectively managed to maintain high satisfaction levels. Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is essential in creating a welcoming atmosphere that encourages repeat visits and positive reviews.
Minimum Qualifications:
  • Previous experience in a customer service role, preferably but not required in the hospitality industry.
  • Basic math skills for billing and handling foreign currency.
  • Ability to communicate clearly and professionally in English.
Preferred Qualifications:
  • Experience working in a hotel or similar hospitality environment.
  • Multilingual abilities to assist a diverse guest population.
  • Familiarity with additional phone systems and advanced billing software.
  • Physical ability to lift and bend as required for luggage handling.
Responsibilities:
  • Greet and welcome guests upon arrival, providing a warm and professional first impression.
  • Manage check-in and check-out procedures efficiently using hotel reservation and billing systems.
  • Handle guest inquiries, requests, and complaints promptly, ensuring effective problem resolution.
  • Process payments, including handling foreign currency transactions accurately and securely.
  • Coordinate with housekeeping and room service teams to fulfill guest needs and maintain room readiness.
  • Maintain accurate records of guest information and reservations using phone and computer systems.
  • Assist guests with special requests and provide information about hotel services and local attractions.
  • Lift and bend as necessary to manage luggage and assist guests with their belongings.

Skills:
The required skills such as front desk management, hotel reservations, and billing are utilized daily to ensure smooth guest check-in and check-out processes. Customer service and problem resolution skills are critical for addressing guest concerns promptly and maintaining satisfaction. Proficiency with phone systems and handling foreign currency enables effective communication and accurate financial transactions. The ability to lift and bend supports physical tasks like assisting guests with luggage and room service coordination. Preferred skills, including multilingual communication and advanced software knowledge, enhance the ability to serve a diverse clientele and streamline operational efficiency.

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