Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.
Who You Are:
- Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
- Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
- Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
- Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
- Dependable and Positive: You bring reliability and a can-do attitude to every shift.
- Veterans and military spouses encouraged to apply.
What You'll Do:
- Deliver food, beverages, and amenities promptly and accurately to guest rooms.
- Set up trays, carts, or in-room dining tables with precision and care.
- Greet guests warmly, explain orders, and respond to questions with professionalism.
- Ensure orders meet hotel presentation standards and address any guest concerns promptly.
- Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
- Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
- Follow all food handling and sanitation guidelines to uphold safety standards.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Your Qualifications Include:
- Knowledge of quality food service techniques and standards.
- Ability to lift and carry food service trays weighting 35 plus pounds.
- Strong communication and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to work flexible schedule to include weekends and holidays.
- Prior experience in food service operation preferred.