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Rolex Jobs (NOW HIRING)

Bucherer USA

Rolex Trainer

Manhattan, NY · On-site +1

$100K - $110K/yr

Reporting directly to the Director of Learning & Development, the Rolex trainer will be responsible for delivering high-quality training programs to our staff on the features, craftsmanship, and ...

Bucherer USA

Rolex Trainer

Manhattan, NY · On-site

$100K - $110K/yr

Reporting directly to the Director of Learning & Development, the Rolex trainer will be responsible for delivering high-quality training programs to our staff on the features, craftsmanship, and ...

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Rolex information

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How much do rolex jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for rolex in the United States is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $14.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Watchmaker at Rolex, and why are they important?

To thrive as a Watchmaker at Rolex, you need exceptional precision, mechanical aptitude, and formal training in horology, often demonstrated through a diploma or apprenticeship. Mastery of specialized tools, micromechanical instruments, and familiarity with Rolex-specific assembly and diagnostic systems are crucial. Attention to detail, patience, and a commitment to excellence distinguish top performers in this role. These skills are vital to ensure the high standards, reliability, and craftsmanship expected from Rolex timepieces.

What are Rolex jobs?

Rolex jobs refer to employment opportunities at Rolex, the renowned Swiss luxury watchmaker. These positions span various departments such as watchmaking, engineering, research and development, marketing, sales, customer service, and corporate administration. Working at Rolex often means being part of a team dedicated to precision, quality, and innovation in the field of watchmaking. Employees benefit from a commitment to craftsmanship and a strong corporate culture. Roles can be located at Rolex's headquarters in Geneva or at other company facilities worldwide.

What is it like to work as a sales associate at Rolex, and what are some common challenges faced in this role?

Working as a sales associate at Rolex typically involves providing exceptional customer service, educating clients about luxury timepieces, and maintaining the brand's prestigious image. One common challenge is meeting high sales expectations while ensuring each customer receives a personalized and memorable experience. Associates must also stay updated on product knowledge and adapt to busy retail environments, often collaborating closely with team members to achieve store goals. Success in this role requires strong communication skills, discretion, and a passion for luxury retail.

What is the difference between Rolex vs Watchmaker?

AspectRolexWatchmaker
CredentialsOfficial Rolex certifications, watchmaking experienceWatchmaking certifications, technical training
Work EnvironmentLuxury watch retail, manufacturing facilitiesWatch repair shops, manufacturing plants
Industry UsageLuxury watch brand, high-end retailWatch repair and manufacturing industry
Job FocusBrand representation, sales, quality controlRepair, maintenance, assembly of watches

Rolex is a luxury watch brand with specialized certifications and a focus on sales and quality control, while a watchmaker is a skilled technician who repairs and assembles watches, often working across various brands. Both roles require technical skills, but Rolex professionals are typically associated with the brand's retail and quality standards, whereas watchmakers focus on technical craftsmanship across multiple brands.

More about Rolex jobs
What cities are hiring for Rolex jobs? Cities with the most Rolex job openings:
What are the most commonly searched types of Rolex jobs? The most popular types of Rolex jobs are:
What states have the most Rolex jobs? States with the most job openings for Rolex jobs include:
What job categories do people searching Rolex jobs look for? The top searched job categories for Rolex jobs are:
Rolex jobs near you
Infographic showing various Rolex job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $30,000 per year, or $14.4 per hour.

Rolex Fifth Avenue Flagship Client Advisor

Bucherer USA

Manhattan, NY • On-site

Full-time

Posted 9 days ago

Job description

Job Title: Client Advisor
Reports To: Rolex FIfth Avenue Flagship Retail Director
Division: Retail
OVERVIEW
The Client Advisor is responsible for providing outstanding client experience, and meeting or exceeding sales objectives, with a specialized ambassador focus on the Rolex brand. This advisor will be an expert on the heritage and history as well as all the product lines of the brand.
The Client Advisor is a skilled experiential expert who partners with the store team to focus on elevating the clients' in-store experience, ensuring outstanding delivery of surprise and delight moments and demonstrating an eagerness to strive for excellence, resulting in the development of long-term relationships and meeting /exceeding store sales and Key Performance Indicators (KPIs) including Mystery Shop Evaluations. This includes strategically following up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills.
ESSENTIAL JOB RESPONSIBILITIES
Ensure an Outstanding Client Experience
  • Work to create a positive, inviting and elevated environment for the discerning client.
  • Manage and prepare clients' appointments for the day and ensure a well-organized day's flow to completion
  • Create relationships with clients, demonstrating excellent product knowledge to educate the client, delivering the Rolex Way and following the Mystery Shopping framework
  • Be enthusiastic and demonstrate a passion for the brand, advise and guide through engagement of clients with storytelling of the brand history and sharing of product knowledge
  • Demonstrate deep knowledge and understanding of the brand's unique heritage and history, the range of products, and specific product attributes and availability.
  • Effectively build relationships, identifying / engaging with top clientele and creating an individualized journey leading to the delivery of results
  • Full utilization of the CRM system. Obtain client contact information utilizing the CRM system to build an on-going relationship and elevate the Rolex discovery journey
  • Make certain the visual presentation of the watches is consistent with the luxury image of the brand.
  • Act as a mentor to other Client Advisors
  • Attend training sessions to increase product knowledge

Meeting or Exceeding Sales Objectives
  • At a minimum, must meet sales objectives for any given month, quarter and year
  • Clearly understand daily sales objective and how it relates to weekly and monthly targets
  • Ensure full coverage on the floor and build a strong presence on the floor
  • Clienteling - focus on developing long-term relationships with the client so that they are more likely to think about visiting and buying from the store in the future and consistently follow up with the clients as per guidelines. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/ campaigns.
  • Consistently deliver surprise and delight moments, tailored to the clients' journey to elevate thein-store experience
  • Readily accept and incorporate constructive advice given by managers on how to improve client experience and sales performance.

Other
  • Strictly adhere to all store security procedures.
  • Help set up or close store depending upon shift, to include setting up cases and windows.
  • Serve as the designated floor runner as needed, responsible for preparing and retrieving watches upon team request throughout the day to support efficient client service.
  • Respect other Client Advisors fostering an environment of support and collaboration.
  • Adhere to the company dress code guidelines.
  • Work with team members to ensure the Rolex area is at all times clean and attractive.
  • Attendance is a crucial part of performance. Be on time.

Brand Management
  • Ensure appropriate visual merchandising of all Rolex products in the store.
  • Check stock on a daily basis and make certain Rolex watches are handled properly (Quality of the stock).
  • Execute all expectations of The Rolex Way in every client presentation.

Requirements
  • A passion for building clientele and selling.
  • Demonstrate an exemplary level of integrity and professionalism at all times.
  • Must be able to work a flexible schedule throughout the week.
  • Must have a polished and professional appearance with a positive attitude.
  • Meet and exceed company assigned goals, metrics and objectives

Qualifications
  • 3-5+ years' experience in hospitality or luxury retail, preferably in watches or jewelry
  • Bachelor's degree in business, management or other related fields, preferred
  • Understanding of market trends in the luxury space
  • Excellent verbal and written communication
  • Team player, willing to take on additional projects as needed
  • Demonstrates strong interpersonal skills in order to develop rapport and strong partnerships across all authorized Rolex retail doors
  • Organized and detail oriented
  • Well versed in Microsoft Excel, PowerPoint, and Office
  • Flexible in availability for work schedule; must be available to potentially work evenings or weekends for events or visits as needed

Compensation Expectation: $80,000 - $100,000 plus eligbility for bonus.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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