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Role Play Jobs in Rochester, NY (NOW HIRING)

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

Science Teacher - Vertus High School

Rochester, NY · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Behavior Intervention Specialists play a key role in mentoring, de-escalating conflicts, and ensuring students are accountable for their actions while reinforcing the Vertus Character Traits of Grit ...

RN - Schools

Rochester, NY · On-site

$35/hr

You will play a vital role in promoting a safe and healthy learning environment for children and staff. This role offers both full and part-time schedules, summer work, and per diem with no weekends!

Shift Leader

Farmington, NY

$17.50 - $19.50/hr

  • PTO

Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced ...

About the role: The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional ...

RN - Schools

Rochester, NY · On-site

$35/hr

You will play a vital role in promoting a safe and healthy learning environment for children and staff. This role offers both full and part-time schedules, summer work, and per diem with no weekends!

Showing results 41-60

Role Play information

See Rochester, NY salary details

$14

$34

$73

How much do role play jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for role play in Rochester, NY is $34.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $41.49 per hour, depending on experience, location, and employer.

What is a role play?

Role play jobs involve individuals acting out specific scenarios or characters, often for training, education, entertainment, or assessment purposes. In professional settings, role players may simulate real-life situations to help trainees practice communication, customer service, or crisis management skills. These roles are common in sectors like healthcare, law enforcement, corporate training, and even gaming or theater. The goal is to create realistic interactions that help participants learn and improve their performance in real-world situations.

What are the key skills and qualifications needed to thrive as a role play facilitator?

To thrive as a Role Play Facilitator, you need a background in training, education, or psychology, along with experience in instructional design or group facilitation. Familiarity with learning management systems, virtual meeting platforms, and assessment tools is often required. Strong communication, adaptability, and the ability to create a safe, engaging environment help participants learn effectively. These skills ensure that role play sessions achieve their objectives, foster participant growth, and deliver impactful learning experiences.

What are some common challenges faced by professionals working as role play facilitators in corporate training environments?

Role play facilitators in corporate training often face the challenge of engaging participants who may feel self-conscious or skeptical about the process. Creating a safe and supportive environment is crucial for encouraging authentic participation and meaningful learning. Facilitators must also tailor scenarios to suit different learning objectives and organizational cultures, requiring adaptability and strong communication skills. Additionally, managing group dynamics and providing constructive feedback are key aspects of the role that contribute to successful training outcomes.

What is the difference between Role Play vs Customer Service Representative?

AspectRole PlayCustomer Service Representative
Primary RoleSimulating scenarios for training or entertainmentAssisting customers with inquiries and issues
Work EnvironmentTraining sessions, entertainment settingsCall centers, retail, online support
Required SkillsCommunication, improvisation, actingCommunication, problem-solving, patience
CertificationsNone typically requiredCustomer service certifications optional

While Role Play involves acting out scenarios for training or entertainment, Customer Service Representatives focus on assisting customers with their needs. Both roles require strong communication skills, but their work environments and objectives differ significantly.

What are popular job titles related to Role Play jobs in Rochester, NY?

For Role Play jobs in Rochester, NY, the most frequently searched job titles are:

Infographic showing various Role Play job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $72,643 per year, or $34.9 per hour.

Retail Sales Associate - Full Time

AutoZone

Irondequoit, NY • On-site

$16 - $16.28/hr

Full-time

Posted 27 days ago


AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,924 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers


Job description


AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.
Responsibilities
  • Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
  • Leadership & Teamwork - Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
  • Sales & Metrics Mindedness - Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
  • Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
  • Process Orientation & Safety Compliance - Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.
  • Product Knowledge & Installation Services - Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.
  • Diagnostics Support - Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Qualifications
What We're Looking For
  • Minimum Age Requirement: Must be at least 18 years old to apply.
  • Automotive Knowledge: Basic knowledge of automotive parts is required.
  • Physical Requirements: Ability to lift, load and deliver merchandise.
  • Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You'll Go The Extra Mile If You Have
  • Education: High school diploma or equivalent (GED)
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
  • Automotive Retail: Previous experience in automotive retail
  • Certifications: Automotive Service Excellence (ASE) Certification

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979