Roaming Manager Jobs in Massachusetts (NOW HIRING)

Guest Experience Manager
As a "},Guest Experience Manager (GEM), you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.
The GEM role is a guest-facing position focused on building strong relationships. You'll get to know regular guests, maintain a database to personalize experiences, and connect guests with the floor team. Acting as a roaming Maitre D', you'll move between tables, creating memorable moments and recognizing guests by name and preferences.
Compensation: $50-90k
Hourly wage will be based on a comprehensive evaluation of each candidate's qualifications and achievements. While the range provides a general guideline, final offers will be tailored to each individual.
Benefits:
Flexible scheduling to support work/life balance
Employee discount
Leadership programs
Mentorship programs
In-house hospitality and culinary training programs
Career development and opportunity for advancement
Extended Health Benefits (after 1 year of service and upon meeting qualifying factors)
Direct Deposit"},
Responsibilities:
Demonstrate strong leadership skills, aligning with company values
Lead by example, embodying our core values and guiding your team
Manage guest data to personalize experiences and build relationships
Solve problems quickly, communicating clearly and supporting the team
Use your knowledge of the menu to enhance the guest experience."},
Qualifications:
1 year in a leadership-focused role
A passion and commitment to hospitality, teamwork, and fun
A commitment to fostering a supportive and engaging experience for your team members and guests
A willingness to learn and an openness to feedback, coaching, and mentorship
The ability to legally work in the USA"},
Apply Now!
Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions, including recruiting, hiring, compensation, promotions, and terminations, are based on qualifications, competencies, and merit, without consideration of any legally protected ground. Reasonable accommodations are available upon request.