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Roadside Assistance Jobs in Springfield, MA (NOW HIRING)

APR and R LLC

Heavy-Duty Tow Driver

Chicopee, MA · On-site

$25 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide heavy duty towing and roadside assistance in a safe, professional, and timely manner. * Complete all heavy-duty towing/transport deliveries/pickups as scheduled. * Swiftly, calmly, and ...

Hertz

Sales and Service Specialist

Hartford, CT · On-site

$17/hr

Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. * Effectively communicate the Hertz ...

APR and R LLC

Heavy-Duty Tow Driver

Chicopee, MA · On-site

$25 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide heavy duty towing and roadside assistance in a safe, professional, and timely manner. * Complete all heavy-duty towing/transport deliveries/pickups as scheduled. * Swiftly, calmly, and ...

VITAS Healthcare

Chaplain Home Care

Glastonbury, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Roadside Assistance - Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

VITAS Healthcare

Chaplain Home Care

Glastonbury, CT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Roadside Assistance - Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

Camping World

Internal Service Advisor

West Hatfield, MA · On-site

$40K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition ...

VITAS Healthcare

Admissions RN

Glastonbury, CT · On-site

$44 - $48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Roadside Assistance- Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Camping World Holdings, Inc.

Service Technician

West Hatfield, MA · On-site

$22 - $53.71/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pay Range: $22.00-$53.71 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if ...

Camping World

Sales Development Rep

West Hatfield, MA · On-site

$35K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition ...

VITAS Healthcare

Admissions RN

Glastonbury, CT

$44 - $48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Roadside Assistance - Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

Camping World

Service Technician

West Hatfield, MA · On-site

$22 - $53.71/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pay Range: $22.00-$53.71 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if ...

VITAS Healthcare

Admissions RN

Glastonbury, CT · On-site

$44 - $48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Roadside Assistance - Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

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Showing results 21-40

All JobsRoadside Assistance JobsRoadside Assistance Jobs in Springfield, MA

Roadside Assistance information

See Springfield, MA salary details

$11

$22

$40

How much do roadside assistance jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for roadside assistance in Springfield, MA is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.94 per hour, depending on experience, location, and employer.

What is roadside assistance?

Roadside assistance is a service that helps drivers when their vehicle breaks down or encounters problems on the road. It typically includes services such as towing, battery jump-starts, flat tire changes, fuel delivery, and lockout assistance. Roadside assistance is often provided by insurance companies, automobile clubs, or vehicle manufacturers, and can offer peace of mind to drivers by ensuring help is available in emergencies.

What is a roadside assistance job?

Roadside assistance jobs include work as a roadside assistance agent, a roadside assistance technician, and tow or service driver. The specific duties for these positions vary, but your role is always to assist a driver in an emergency situation. For example, a tow and service driver’s responsibilities are to respond to calls for roadside assistance and assess the mechanical issues with the car or truck. If they are simple issues, such as a flat tire, a car in need of gas, or a battery jump start, you may fix them there. If the problems require a more experienced mechanic, you tow the vehicle to a shop. A roadside assistance agent works in a call center and takes customer calls. Their job is to assess the issue and send the proper specialist to help.

What are the key skills and qualifications needed to thrive as a roadside assistance technician, and why are they important?

To thrive as a Roadside Assistance Technician, you need a solid understanding of automotive repair, troubleshooting skills, and typically a valid driver’s license along with relevant certifications. Familiarity with diagnostic tools, GPS systems, and dispatch software is essential for efficient service delivery. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are crucial soft skills in this role. These qualifications ensure quick, safe, and effective assistance to motorists, enhancing customer satisfaction and safety on the road.

What are some common challenges faced by roadside assistance professionals and how can they be addressed?

Roadside Assistance professionals often encounter challenges such as working in unpredictable weather, assisting clients in high-traffic or hazardous locations, and managing stressful situations when customers are anxious or frustrated. To address these challenges, staying updated with safety protocols, maintaining strong communication skills, and having a calm, solution-oriented approach are essential. Many employers also provide regular safety training and equip teams with reliable tools and support systems to ensure both employee and client safety on the job.

What is the difference between Roadside Assistance vs Towing Technician?

AspectRoadside AssistanceTowing Technician
CredentialsBasic automotive knowledge, sometimes certifications in roadside servicesAutomotive repair certifications, specialized towing licenses
Work EnvironmentOn-road, roadside locations, customer sitesGarage, roadside, towing yards
Employer & IndustryAuto clubs, insurance companies, roadside service providersAuto repair shops, towing companies, roadside service providers

Roadside Assistance and Towing Technicians both operate in the automotive support industry, often working together. While roadside assistance focuses on minor repairs and services on the road, towing technicians handle vehicle transport and more complex repairs. Both roles require automotive knowledge, but towing technicians typically have more specialized certifications. Understanding these differences helps customers find the right service for their needs.

More about Roadside Assistance jobs

What are the most commonly searched types of Roadside Assistance jobs in Springfield, MA?

The most popular types of Roadside Assistance jobs in Springfield, MA are:

What are popular job titles related to Roadside Assistance jobs in Springfield, MA?

For Roadside Assistance jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Roadside Assistance jobs in Springfield, MA look for?

The top searched job categories for Roadside Assistance jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Roadside Assistance jobs?

Cities near Springfield, MA with the most Roadside Assistance job openings:

Roadside Assistance jobs near you
Infographic showing various Roadside Assistance job openings in Springfield, MA as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,840 per year, or $22 per hour.

Heavy-Duty Tow Driver

APR and R LLC

Chicopee, MA • On-site

$25 - $35/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Heavy-Duty Tow Driver

The Heavy-Duty Tow Driver will be driving a Heavy-Duty Wrecker, Rollback, and/or Recovery Vehicle with a GVWR rating of more than 26,000 lbs. Heavy-Duty Tow Drivers are required to work diligently with all Dispatch team members. On-Call availability is required. Additional duties will be required as necessary. Managers oversee Heavy-Duty Tow Drivers, which includes but is not limited to Scheduling, Interpersonal issues, and training. Standard (40) hour week, weekend availability is a must. The position has an hourly rate $25-$35/HR. plus a bonus incentive, with earning potential up to $120,000 per year.

Duties and Responsibilities:

  • Provide heavy duty towing and roadside assistance in a safe, professional, and timely manner.
  • Complete all heavy-duty towing/transport deliveries/pickups as scheduled.
  • Swiftly, calmly, and professionally rectify customer issues that may arise.
  • Perform pre-trip and post-trip DOT inspections.
  • Maintain accurate and up to date driver logs, trip sheets, and submit weekly.
  • Able to read and navigate by map and/or GPS, plot routes, and follow oral and written delivery instructions.
  • Communicate and work diligently with all Dispatch personnel.
  • Observe rules and regulations, safety procedures, and traffic laws.
  • Follow accident procedures as needed.
  • Inspect, protect, and maintain company assets, merchandise, and vehicles.
  • Ensure appropriate delivery documentation is generated, filled out, and submitted via Tow Book.
  • Process and dispose of hazardous and non-hazardous materials as needed.
  • Ensure assigned company truck is kept clean and presentable.
  • Report any problems with tractor/trailer/tanker to management immediately.
  • Regularly wash truck during downtime.
  • Complete proper paperwork related to dispatch and admin in a timely manner.
  • Perform additional tasks as needed/assigned.

Skills and Qualifications:

  • Valid commercial driver's license with CDL-A with doubles/triples endorsement.
  • Hazmat and tanker endorsements are strongly encouraged.
  • Must not have Automatic Transmission restrictions.
  • Must have DOT Medical Card and clean driving record.
  • Ability to operate heavy duty vehicles safely and efficiently.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.
  • Flexibility to work weekends and holidays as needed.

Education & Experience:

  • High school diploma or equivalent.
  • At least two (2) years of commercial driving experience.
  • Basic mechanical skills and ability to use tools.

Benefits Include:

  • Medical, Dental, and Vision plans.
  • Life and Disability Plans.
  • AFLAC.
  • 401K with company match.
  • Paid time off and holidays.

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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