1

Rn Telephonic Case Manager Jobs in Puerto Rico (NOW HIRING)

Case Manager

Manati, PR

$17 - $21.75/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

Case Manager

Manati, PR · On-site

$17 - $21.75/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

This role blends clinical care, patient education, and case management. Key Responsibilities ... Flexible scheduling to manage your own caseload Requirements: * RN license in the state of practice

... self-directed RN to manage Peritoneal Dialysis (PD) patients. You'll educate patients and ... This role blends clinical care, patient education, and case management. Key Responsibilities:

Certification as a Case Manager or a BS in a health or human services related field also preferred. For URAC accredited areas, the following applies: Current and active RN license required in ...

Communicate therapeutically and professionally with patients, visitors, case managers, coworkers ... Current registered nursing license in State of facility required One year experience as a ...

Registered Nurse

Arecibo, PR · On-site

$41 - $56/hr

Registered Nurse (RN) - Dialysis (ICHD) DaVita is seeking a Experienced Registered Nurse (RN) to ... Monitor patients, manage treatment plans, and respond to health changes. * Collaborate with a ...

Registered Nurse

San Antonio, PR · On-site

$41 - $56/hr

Registered Nurse (RN) - Dialysis (ICHD) Employment Type: Full-Time Schedule: Three (3) Days Per ... Strong assessment, time management, and communication skills. * CNN certification a plus. What We ...

PR · On-site

$13.50/hr

Resumen de la Posición Responsable de coordinar servicios de manejo de casos, prevención y alcance comunitario dirigidos a jóvenes y poblaciones en riesgo. Facilita talleres educativos y ...

PR

$13.50/hr

Resumen de la Posicion Responsable de coordinar servicios de manejo de casos, prevencion y alcance comunitario dirigidos a jovenes y poblaciones en riesgo. Facilita talleres educativos y actividades ...

Registered Nurse

Bajadero, PR · On-site

$41 - $56/hr

Minimum 1 year of RN experience preferred to ensure independent clinical practice. DaVita is ... Monitor patients, manage treatment plans, and respond to health changes * Collaborate with a ...

Registered Nurse

Bajadero, PR · On-site

$41 - $56/hr

Minimum 1 year of RN experience preferred to ensure independent clinical practice. DaVita is ... Monitor patients, manage treatment plans, and respond to health changes * Collaborate with a ...

DaVita is seeking a Registered Nurse to join our outpatient dialysis team. In this role, you'll ... Monitor patients, manage treatment plans, and respond to health changes * Collaborate with a ...

Registered Nurse (Navy Nurse Corps) Category / Component: Officer • Both Overview Navy Nurse ... manage patient flow and unit operations, and contribute to quality improvement and clinical ...

Registered Nurse (Navy Nurse Corps) Category / Component: Officer • Both Overview Navy Nurse ... manage patient flow and unit operations, and contribute to quality improvement and clinical ...

next page

Showing results 1-20

Rn Telephonic Case Manager information

What is an RN Telephonic Case Manager?

An RN Telephonic Case Manager is a registered nurse who provides case management services over the phone. They help patients navigate their healthcare plans by coordinating care, providing education about medical conditions, and ensuring patients receive appropriate resources and follow-up care. These nurses often work for insurance companies, hospitals, or healthcare organizations, and play a crucial role in helping patients manage chronic illnesses or recover from acute events. Their work focuses on improving patient outcomes, reducing hospital readmissions, and supporting patients in managing their health remotely.

How does an RN Telephonic Case Manager collaborate with other healthcare professionals to support patient care?

RN Telephonic Case Managers frequently work as part of an interdisciplinary team, coordinating with physicians, social workers, pharmacists, and other care providers to ensure comprehensive patient support. Communication is primarily conducted via phone, secure emails, and electronic health records to discuss care plans, address barriers, and facilitate smooth transitions between care settings. This collaboration is essential for developing individualized care plans, monitoring patient progress, and ensuring that care goals are met. Building strong professional relationships and maintaining clear, timely communication are key aspects of success in this role.

What are the key skills and qualifications needed to thrive as an RN Telephonic Case Manager?

To thrive as an RN Telephonic Case Manager, you need a current RN license, strong clinical background, and expertise in care coordination and patient education. Familiarity with case management software, telehealth platforms, and utilization review tools is typically required, along with certifications such as CCM (Certified Case Manager) being advantageous. Outstanding communication, active listening, and problem-solving skills are crucial for building rapport with patients remotely and collaborating with healthcare teams. These abilities ensure effective patient support, improved health outcomes, and efficient care delivery in a remote setting.

What is the difference between Rn Telephonic Case Manager vs Rn Case Manager?

AspectRn Telephonic Case ManagerRn Case Manager
CredentialsRN license, case management certification often preferredRN license, case management certification often preferred
Work EnvironmentPrimarily remote, phone-based interactionsTypically in healthcare facilities or offices, in-person and phone interactions
Employer & IndustryHealth insurance companies, telehealth providersHospitals, clinics, healthcare organizations
Search & Comparison IntentYesYes

The main difference is that Rn Telephonic Case Managers primarily work remotely via phone, focusing on case coordination without in-person contact. Rn Case Managers often work onsite in healthcare settings, providing direct patient care and case management. Both roles require RN licensure and similar certifications, but their work environments and daily interactions differ.

Are registered nurse telephonic case managers in demand?

Registered nurse telephonic case managers are in high demand due to the growing need for remote healthcare management and care coordination. Employers value their clinical expertise, communication skills, and ability to use electronic health records and telehealth tools to improve patient outcomes. This role offers opportunities across insurance companies, healthcare providers, and managed care organizations.

Can you be a case manager as an RN?

Yes, registered nurses (RNs) can serve as telephonic case managers, utilizing their clinical knowledge to coordinate patient care remotely. This role often requires strong communication skills, clinical experience, and sometimes certification in case management. RNs in this position assess patient needs, develop care plans, and collaborate with healthcare teams primarily over the phone or electronically.

Is being a registered nurse telephonic case manager worth it?

Registered nurse telephonic case managers evaluate patient needs and coordinate care remotely, often working for healthcare organizations or insurance companies. The role offers flexible schedules, requires strong communication skills, and typically involves using electronic health records; it can be a rewarding career with opportunities for advancement and specialization.

What are popular job titles related to Rn Telephonic Case Manager jobs in Puerto Rico?

For Rn Telephonic Case Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Rn Telephonic Case Manager jobs in Puerto Rico look for?

The top searched job categories for Rn Telephonic Case Manager jobs in Puerto Rico are:

Infographic showing various Rn Telephonic Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

$17 - $21.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 422 frontline employees who took The Breakroom Quiz

415th of 887 rated healthcare providers


Job description

Case Manager Career Opportunity


Recognized for your abilities as a Case Manager
Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Manager you always wanted to be

  • Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
  • Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
  • Participate in planning for and the execution of patient discharge experience.
  • Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
  • Facilitate team conferences weekly and coordinate all treatment plan modifications.
  • Complete case management addendums and all required documentation.
  • Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
  • Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
  • Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
  • Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
  • Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs of admission.
  • Perform assessment of goals and complete case management addendum within 48 hours of admission.
  • Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
  • Schedule and facilitate family conferences as needed.
  • Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
  • Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
  • Make appropriate/timely referrals, including documentation to post discharge providers/physicians.
  • Ensure accuracy of discharge and payor-related information in the patient record.
  • Participate in utilization review process: data collection, trend review, and resolution actions.
  • Participate in case management on-call schedule as needed.

Qualifications

  • License or Certification:
    • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
    • If licensure is required for one's discipline within the state, individual must hold an active license.
    • Must meet eligibility requirements for CCM or ACM certification upon entry into this position OR within two years of entry into the position.
    • CCM or ACM certification required OR must be obtained within two years of being placed in the Case Manager II position.
  • Minimum Qualifications:
    • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree.
    • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.
    • 2 years of rehabilitation experience preferred.

What Encompass Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Encompass Health logo

About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US