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Field Case Manager Jobs in Puerto Rico (NOW HIRING)

Five and Fly

Case Manager

Caguas, PR · On-site +1

$70K - $75K/yr

Case Manager Department: Case Manager Employment Type: Full Time Location: Caguas, PR Compensation ... Bachelor's degree in a relevant field (business, marketing, engineering, etc.); advanced degrees or ...

Five and Fly, LLC.

Case Manager

Caguas, PR · On-site

$19.50 - $25/hr

Bachelor's degree in a relevant field (business, marketing, engineering, etc.); advanced degrees or certifications may be preferred. * At least two years of experience in business development ...

Elevance Health

PR

Certification as a Case Manager or a BS in a health or human services related field also preferred. For URAC accredited areas, the following applies: Current and active RN license required in ...

Boston Scientific

Act as a key clinical advisor for complex cases, including candidacy assessment, case strategy, and ... Manage and maintain commercial inventory and required documentation in compliance with corporate ...

Boston Scientific

$73K - $79K/yr

Ensure effective territory coverage by coordinating case schedules, providing responsive clinical ... Manage inventory, submit expense reports, and report product performance concerns in compliance ...

UHS

PR

Offers support to Case Managers and to all the efforts related to complying with handling the phone ... Two or more years of experience in the health field. * Knowledge in Microsoft Office * Preferred ...

UHS

PR

Offers support to Case Managers and to all the efforts related to complying with handling the phone ... Two or more years of experience in the health field. * Knowledge in Microsoft Office * Preferred ...

Boston Scientific

$41K - $78K/yr

Provide in-person clinical case support in cath labs and hospitals, ensuring proper use of Boston ... Collaborate with sales representatives and the Sales Manager to align field efforts and execute ...

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Field Case Manager information

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What job categories do people searching Field Case Manager jobs in Puerto Rico look for?

The top searched job categories for Field Case Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Field Case Manager jobs?

Cities in Puerto Rico with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Case Manager - Scheduler

Tidal Basin Holdco, LLC

Guaynabo, PR • On-site

Temporary

Re-posted 8 days ago

Job description

Tidal Basin is looking for professionals to work on its projects nationwide; however, greater emphasis will be placed on our Puerto Rico market sector. Interested parties will be prioritized if they are already in Puerto Rico. Applicants who are bilingual are preferred. For more information about Tidal Basin, please access https://www.tidalbasingroup.com/.
Position Summary: The objective of the Case Manager with extended functions as a Scheduler is to provide case management services to an assigned caseload of disaster recovery clients in Puerto Rico. The Case Manager will provide assistance to eligible applicants affected by federally declared disasters performing activities related to but may not be limited to program eligibility determinations, income verifications, duplication of benefit analyses, award coordination, status updates and other related case management activities. Eligible applicants may be individual homeowners or business entities impacted by disasters. The Case Manager is responsible for ensuring any services provided to the applicant are documented and organized in program tracking systems. Program areas of focus include housing recovery, economic recovery, and infrastructure
Job Duties and Responsibilities include:
Responsible for assisting program/project management team with the provision of case management services related to CDBG-DR funded projects. Specific duties may include:
  • Provide one-on-one conversations with applicants to complete intake forms and applications to assess unmet needs and develop a recovery plan.
  • Lead efforts to compile applicant information, including assistance eligibility and income documentation, and submit applications for funding sources including CDBG-DR.
  • Follow-up with client to ensure documentation requirements are met and client is moving forward to meet programmatic objectives.

  • Collect, compile, analyze, report and maintain necessary data in program tracking systems for statistics and reporting.
  • Assist in coordinating site visits to determine eligible scopes of work for eligible properties under various programs.
  • Maintain knowledge of CDBG-DR policies, procedures, and regulatory requirements
  • Create, monitor, and analyze project schedules in accordance with standard of best project practice
  • Track, analyze, and report information appropriately to allow the project teams to manage their projects and evaluate weekly reports

  • Ensure accuracy of project schedules and performed version control
  • Coordinate project schedules, tasks, meeting updates, and efficient distribution of reports
  • Monitor projects' progress, including identifying critical activities and reviewing forecasts and progress achieved to date
  • Maintain project risk register to ensure that risks are effectively managed to minimize their impact on schedule, scope, and budget of projects
  • Track baselines, perform what-if analysis, and develop contingency plans.

  • Perform coordination of cross-functional departments or divisions to identify project issues, monitor action items, and work with the project manager to ensure resolution.
  • Perform other duties as needed, subject to changes in Program's Guidelines and Standard Operation Procedures (SOP) changes.
  • Work within the prescribed system of record for the program which is designed to manage program workflow, manage applicant data and provide available reporting as necessary.
  • Responds to routine inquiries from external and internal sources with standard correspondence or other messaging mechanisms.
  • Prepare applicant files for closeout once recovery needs are met.

  • Perform other duties as assigned

Required Skills and Competencies:
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal, analytical, and problem-solving skills.

  • Previous disaster response/recovery/case management experience a plus.
  • Demonstrated Customer Service expertise.
  • Ability to communicate effectively, verbally and in writing.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Experience working with federal grant-funded programs including HUD CDBG, CDBG-DR, or CDBG-MIT.

  • Bilingual candidates in English/Spanish Preferred.

Required Education and Experience:
  • Bachelor's degree or higher education in the areas of engineering, architecture, administration, human resources, accounting, law, public administration/policy or other related field and 2+ years in Case Management with a focus on infrastructure, community development, disaster recovery, housing projects or;
  • At least 3+ years of relevant case management experience in any social services field or other relevant field.
  • Proficient in MS Office Suite.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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