... or Case Manger Supervisor. * Maintain effective usage of time, high levels of organization and ... Must be fully bilingual English- Spanish (write, read and speak). * Customer Service Oriented.
... or Case Manger Supervisor. * Maintain effective usage of time, high levels of organization and ... Must be fully bilingual English- Spanish (write, read and speak). * Customer Service Oriented.
... or Case Manger Supervisor. * Maintain effective usage of time, high levels of organization and ... Must be fully bilingual English- Spanish (write, read and speak). * Customer Service Oriented.
... or Case Manger Supervisor. * Maintain effective usage of time, high levels of organization and ... Must be fully bilingual English- Spanish (write, read and speak). * Customer Service Oriented.
Case Manager - Scheduler
Guaynabo, PR · On-site
Applicants who are bilingual are preferred. For more information about Tidal Basin, please access Position Summary: The objective of the Case Manager with extended functions as a Scheduler is to ...
Case Manager - Scheduler
Guaynabo, PR · On-site
Applicants who are bilingual are preferred. For more information about Tidal Basin, please access Position Summary: The objective of the Case Manager with extended functions as a Scheduler is to ...
Case Manager
$17 - $21.75/hr
Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Affordable medical, dental, and vision plans for both full-time and part-time employees and their ...
Case Manager
$17 - $21.75/hr
Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Affordable medical, dental, and vision plans for both full-time and part-time employees and their ...
Case Manager
Manati, PR · On-site
$17 - $21.75/hr
Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Affordable medical, dental, and vision plans for both full-time and part-time employees and their ...
Case Manager
Manati, PR · On-site
$17 - $21.75/hr
Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Affordable medical, dental, and vision plans for both full-time and part-time employees and their ...
PR · On-site
$19/hr
We are seeking a highly organized, detail-oriented, and compassionate Case Manager to join our ... Collect, organize, review, and maintain medical records, employment history, earnings information ...
Quick apply
PR · On-site
$19/hr
We are seeking a highly organized, detail-oriented, and compassionate Case Manager to join our ... Collect, organize, review, and maintain medical records, employment history, earnings information ...
Case Manager (51106)
Caguas, PR · On-site
$19.50 - $25/hr
The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
Case Manager (51106)
Caguas, PR · On-site
$19.50 - $25/hr
The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
Case Review Representative
Guaynabo, PR · On-site +1
$13 - $15/hr
Triage and manage inbound calls, routing case specific calls to an appropriate team member, and ... Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 ...
Case Review Representative
Guaynabo, PR · On-site +1
$13 - $15/hr
Triage and manage inbound calls, routing case specific calls to an appropriate team member, and ... Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 ...
PR · On-site
$14.25 - $17.50/hr
Customer service and case management experience ... Bilingual: English & Spanish proficiency (verbal and written). * Familiarity with medical/pharmacy ...
Quick apply
PR · On-site
$14.25 - $17.50/hr
Customer service and case management experience ... Bilingual: English & Spanish proficiency (verbal and written). * Familiarity with medical/pharmacy ...
Case Review Specialist - PR
Guaynabo, PR · On-site +1
Fully Bilingual (English and Spanish) * Remote/hybrid experience preferred * A minimum of 2-4 years ... The Opportunity The cost of cancer related medical services and prescription drugs in the United ...
Case Review Specialist - PR
Guaynabo, PR · On-site +1
Fully Bilingual (English and Spanish) * Remote/hybrid experience preferred * A minimum of 2-4 years ... The Opportunity The cost of cancer related medical services and prescription drugs in the United ...
Case Review Specialist - PR
Guaynabo, PR · On-site
Fully Bilingual (English and Spanish) * Remote/hybrid experience preferred * A minimum of 2-4 years ... The Opportunity The cost of cancer related medical services and prescription drugs in the United ...
Case Review Specialist - PR
Guaynabo, PR · On-site
Fully Bilingual (English and Spanish) * Remote/hybrid experience preferred * A minimum of 2-4 years ... The Opportunity The cost of cancer related medical services and prescription drugs in the United ...
Nurse Care Manager I (NCLEX)
San Juan, PR · On-site
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... Partners with physician clinical reviewers and/or medical directors to interpret appropriateness of ...
Nurse Care Manager I (NCLEX)
San Juan, PR · On-site
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... Partners with physician clinical reviewers and/or medical directors to interpret appropriateness of ...
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... Partners with physician clinical reviewers and/or medical directors to interpret appropriateness of ...
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... Partners with physician clinical reviewers and/or medical directors to interpret appropriateness of ...
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... Partners with physician clinical reviewers and/or medical directors to interpret appropriateness of ...
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... Partners with physician clinical reviewers and/or medical directors to interpret appropriateness of ...
... Manage medical case files for Service Members who are not Fully Medically Ready (FMR), including updating e-Profiles and documenting all clinical considerations in military medical data systems (MODS ...
... Manage medical case files for Service Members who are not Fully Medically Ready (FMR), including updating e-Profiles and documenting all clinical considerations in military medical data systems (MODS ...
Case Review Representative
Guaynabo, PR · On-site
Triage and manage inbound calls, routing case specific calls to an appropriate team member, and ... Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 ...
Case Review Representative
Guaynabo, PR · On-site
Triage and manage inbound calls, routing case specific calls to an appropriate team member, and ... Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 ...
PR · On-site
... case of emergent patient care situations, by seeking assistance of the Medical Director or ... Knowledgeable and able to effectively manage the Remote Patient Monitoring platform system
Quick apply
PR · On-site
... case of emergent patient care situations, by seeking assistance of the Medical Director or ... Knowledgeable and able to effectively manage the Remote Patient Monitoring platform system
PR · On-site
... case of emergent patient care situations, by seeking assistance of the Medical Director or ... Knowledgeable and able to effectively manage the Remote Patient Monitoring platform system
Quick apply
PR · On-site
... case of emergent patient care situations, by seeking assistance of the Medical Director or ... Knowledgeable and able to effectively manage the Remote Patient Monitoring platform system
PR · On-site
... case of emergent patient care situations, by seeking assistance of the Medical Director or ... Knowledgeable and able to effectively manage the Remote Patient Monitoring platform system
Quick apply
PR · On-site
... case of emergent patient care situations, by seeking assistance of the Medical Director or ... Knowledgeable and able to effectively manage the Remote Patient Monitoring platform system
Bilingual Medical Case Manager information
What is a bilingual medical case manager?
Bilingual Medical Case Managers are professionals who coordinate healthcare services for patients while communicating effectively in two or more languages. They help patients navigate the healthcare system, ensure access to necessary medical care, and bridge language or cultural barriers between patients and providers. Their role often includes assessing patient needs, developing care plans, advocating for patient interests, and facilitating communication among medical staff, patients, and families. By being bilingual, they can serve diverse communities and improve healthcare access for non-English-speaking individuals.
What are the key skills and qualifications needed to thrive as a bilingual medical case manager?
To thrive as a Bilingual Medical Case Manager, you need a strong understanding of case management practices, healthcare systems, and fluency in at least two languages, typically supported by a bachelor's degree in a health-related field. Familiarity with electronic medical records (EMR), case management software, and sometimes certification like CCM (Certified Case Manager) is beneficial. Exceptional communication, cultural competence, and organizational skills help facilitate patient advocacy and collaboration with diverse healthcare teams. These skills and qualities are crucial for providing effective care coordination, overcoming language barriers, and improving patient outcomes in multicultural healthcare settings.
How does being bilingual enhance the effectiveness of a medical case manager when working with diverse patient populations?
Being bilingual significantly improves a Medical Case Manager’s ability to build trust and communicate complex medical information to patients with limited English proficiency. It allows for more accurate patient assessments, reduces misunderstandings, and ensures that care plans are culturally sensitive. Additionally, bilingual Medical Case Managers often serve as a bridge between patients, providers, and community resources, leading to better health outcomes and increased patient satisfaction.
What are popular job titles related to Bilingual Medical Case Manager jobs in Puerto Rico?
For Bilingual Medical Case Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Bilingual Medical Case Manager jobs in Puerto Rico look for?
The top searched job categories for Bilingual Medical Case Manager jobs in Puerto Rico are:
$20/hr
Full-time
Re-posted 24 days ago
Job description
Responsibilities
- Answer Phone Calls and redirect them to the appropriate extension while providing excellent customer service.
- Ability to handle high volume of clients with various needs, while treating them with compassion and professionalism to empower them to achieve self-improvement.
- Prepare documentation package for the client’s initial visit, conduct the assessment and upload documents into Salesforece making sure they are in compliance with Seer Familia’s regulations and procedures.
- Demonstrate interpersonal, social, cultural, and cognitive skills to think critically and effectively on how to best serve each client
- Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
- Be able to identify any dangerousness or critical situation to support client’s safety as most important priority. When needed, refer clients to a Clinician to create an effective safety plan for client.
- Be able to help a client in a crisis situation as outline in the agency’s protocol.
- Listen to clients to obtain a clear understanding of their needs in order to develop a comprehensive client-driven Individual or Family Plan with both short- term and long-term goals to help clients achieve wellness and autonomy
- Provide orientation to clients on Ser Familia’s and other agencies programs and services so that they can make informed decisions that can be beneficial in accordance to their needs.
- Prepare all documentation required for the clients’ session, conduct assessment and upload all documentation into the system following all guidelines.
- Refer clients to appropriate and trustworthy resources to assist with meeting goals
- Develop strong, trustworthy, and professional relationships with clients to keep track of their progress, needs, and ensure satisfaction
- Evaluate and adjust Individual or Family Plans as client’s complete requirements. Keep close contact with those who are not following agency’s requirements and enforce agency client agreement as necessary
- Handle clients’ cases and Individual and Family Plan’s progress and determine closure when needed.
- Monitor the clients’’ progress and identify other needs that may have arisen. (Advocacy, Referrals, Follow up calls etc)
- Work in collaboration with staff members, keeping close communication to facilitate a strong and healthy team environment
- Create good working relationships with outside organizations/agencies who refer clients to Ser Familia, Inc, and maintain high levels of professionalism in all interactions
- Report critical incidents or matters immediately to the agency’s Programs Director and /or Case Manger Supervisor.
- Maintain effective usage of time, high levels of organization and detail
- Deliver accurate, high-quality documentation within specified deadlines and timelines
- Maintain clients’ files organized and data base profiles updated to include cases’ notes, contacts, services provided, and documents recorded
- Collect and report data necessary to meet funding requirements and statistical reports
- Adhere to professional standards as outlined by Ser Familia’s employee manual, protocols, rules and regulations
- Maintain strict confidentiality of all sensitive information of clients and organization. Must adhere to HIPAA (Health Insurances Portability amp; Accountability Act of 1996) compliance.
- Willing to commute to other Ser Familia’s locations to perform the job duties in response to business needs and/or if requested by the Supervisor.
- Perform other duties as assigned
Requirements
- A Bachelor’s Degree in Psychology, Social Work, Human Services or related field or equivalent work or volunteer experience and training preferred.
- 2-3 years of experience as a Case Manager preferably on a Non-Profit Organization.
- Must work well with persons of varied sexual preference, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
- Must be fully bilingual English- Spanish (write, read and speak).
- Customer Service Oriented.
- Ability to work on different tasks simultaneously and able to meet deadlines.
- Previous employment or volunteer work in human services, community agencies or other related nonprofit or social change organizations a plus.
- Good oral and written communication and computer skills are required.
- Advanced computer knowledge (MS Office, Salesforce is a plus)
- Must pass a criminal background check.