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Riverwalk Hotel Jobs (NOW HIRING)

HEI Hotels & Resorts

Front Desk Supervisor

San Antonio, TX · On-site

$15.50 - $20/hr

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

HEI Hotels and Resorts

Front Desk Supervisor

San Antonio, TX · On-site

$15.50 - $20/hr

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

HEI Hotels and Resorts

Bartender

San Antonio, TX · On-site

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

HEI Hotels and Resorts

Front Desk Supervisor

San Antonio, TX · On-site

$15.25 - $19.75/hr

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

Heihotels

Engineer 1

San Antonio, TX · On-site

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

HEI Hotels and Resorts

Host/Hostess

San Antonio, TX · On-site

About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio ...

Heihotels

Front Desk Supervisor

San Antonio, TX · On-site

$15.25 - $19.75/hr

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

Heihotels

Host/Hostess

San Antonio, TX

$12.75 - $17.25/hr

About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio ...

Heihotels

Bartender

San Antonio, TX · On-site

About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our ...

Heihotels

Massage Therapist

San Antonio, TX · On-site

About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio ...

AC San Antonio Riverwalk

Housekeeper

San Antonio, TX · On-site

$12.75 - $16.25/hr

Description: Join the housekeeping team at the AC Hotel & Element San Antonio Riverwalk , a unique dual-brand hotel in the heart of downtown San Antonio. Under newly managed leadership, we're ...

Heihotels

On Call Spa Therapist

San Antonio, TX

About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio ...

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Riverwalk Hotel information

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$34.5K

$63.3K

$88.5K

How much do riverwalk hotel jobs pay per year?

As of Sep 2, 2026, the average yearly pay for riverwalk hotel in the United States is $63,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a Riverwalk Hotel?

A Riverwalk Hotel is a hotel located along a riverwalk, which is a landscaped pedestrian path or promenade that runs alongside a river. These hotels often offer scenic views, easy access to walking trails, and proximity to local attractions, dining, and entertainment. They can range from luxury accommodations to boutique or budget options, catering to both leisure and business travelers. Riverwalk Hotels are popular for their unique locations and vibrant surroundings, making them ideal for tourists who want to explore the city while enjoying the natural beauty of the riverfront.

What are the key skills and qualifications needed to thrive as a hotel manager at a Riverwalk Hotel, and why are they important?

To thrive as a Hotel Manager at a Riverwalk Hotel, you need a solid background in hospitality management, business administration, and customer service, typically supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and hospitality certifications such as CHA (Certified Hotel Administrator) is commonly required. Exceptional leadership, problem-solving, and interpersonal communication skills help you motivate teams and ensure guest satisfaction. These skills are crucial for maintaining high service standards, optimizing operations, and enhancing the overall guest experience in a competitive hospitality market.

What are the opportunities for career advancement at Riverwalk Hotel, and how does the hotel support employee growth?

At Riverwalk Hotel, employees often find a variety of pathways for career advancement, whether through promotions within departments or by transferring to other roles that match their interests and skills. The hotel typically supports staff growth by providing on-the-job training, mentorship programs, and regular performance reviews that help identify areas for development. Team members are encouraged to participate in cross-departmental projects, which can broaden their experience and prepare them for leadership positions. Many employees have advanced from entry-level positions to supervisory or management roles thanks to the hotel's focus on professional development.

What is the difference between Riverwalk Hotel vs Housekeeper?

AspectRiverwalk HotelHousekeeper
Required CredentialsHigh school diploma or equivalent; hospitality training often preferredHigh school diploma or equivalent; on-the-job training common
Work EnvironmentHotel guest rooms, public areas, housekeeping departmentsGuest rooms, hotel corridors, laundry areas
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonRiverwalk Hotel vs Housekeeper

The main difference between Riverwalk Hotel and Housekeeper lies in the scope of roles. Riverwalk Hotel refers to the establishment providing hospitality services, while a Housekeeper is a specific job position within such hotels. Housekeepers are responsible for cleaning and maintaining guest rooms and public areas. Both roles require similar credentials and work in comparable environments, but the hotel is the employer, and the Housekeeper is the employee role within the hospitality industry.

More about Riverwalk Hotel jobs

What cities are hiring for Riverwalk Hotel jobs?

Cities with the most Riverwalk Hotel job openings:

What job categories do people searching Riverwalk Hotel jobs look for?

The top searched job categories for Riverwalk Hotel jobs are:

Riverwalk Hotel jobs near you
Infographic showing various Riverwalk Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,308 per year, or $30.4 per hour.

Assistant Front Office Manager - OEM

HEI Hotels and Resorts

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us
Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our comprehensive health insurance and employer-matching 401k plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking. At the heart of our success is our Loves Culture, where we celebrate and recognize the mafic our team members bring to our work environment. We believe in fostering a supportive and inclusive atmosphere where every associate fees valued and appreciated. As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount food and beverages. Ready to be a part of something special? Come join our team and experience the best of what San Antonio has to offer!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
  • Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
  • Implement company and franchise programs.
  • Prepare forecasts and reports and assist in the development of the Rooms Division budget.
  • Monitor and maintain the front office systems and equipment to ensure their optimum performance.
  • Track guest satisfaction surveys and maximize usage of the guest response tracking system.
  • Provide training for entry level associates and supervisors.
  • Develop and implement controls for expense management.
  • Utilize labor management tools to schedule and control labor costs.
  • Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
  • Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
  • Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
  • Maintain all front desk related equipment and a par stock of supplies.
  • Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
  • Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualifications and Skills
Education and Experience:
  • Minimum 1 year of front desk experience.
  • High School diploma or equivalent required.
  • Hotel experience preferred.

Knowledge, Skills and Abilities
  • Proficient with PMS system and computer literacy a must.
  • Advanced knowledge of brand's reward program.
  • Able to handle cash and credit transactions.
  • Maintain a professional appearance and manner at all times.
  • Must possess thorough knowledge of all front office operations and individual job requirements.
  • Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts.
  • Able to manage multiple tasks at all times and have excellent organizational skills.
  • General knowledge of local area attractions and transportation.
  • Must be able to stand up for 4 or more hours at a time with or without reasonable accommodation.
  • Able to observe and detect signs of emergency situations.
  • Able to establish and maintain effective working relationships with associates and customers.
  • Able to remain calm and alert during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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