Working with integrated applications including Office365, Riva Calendar synchronization. Requirements Sr. Salesforce Administrator Required Qualifications and Background * Strong Salesforce product ...
Working with integrated applications including Office365, Riva Calendar synchronization. Requirements Sr. Salesforce Administrator Required Qualifications and Background * Strong Salesforce product ...
Riva information
See Georgia salary details
$39.3K - $46.4K
3% of jobs
$46.4K - $53.5K
11% of jobs
$59.9K is the 25th percentile. Wages below this are outliers.
$53.5K - $60.7K
13% of jobs
$60.7K - $67.8K
20% of jobs
The median wage is $69.2K / yr.
$67.8K - $75K
19% of jobs
$75K - $82.1K
8% of jobs
$83K is the 75th percentile. Wages above this are outliers.
$82.1K - $89.2K
11% of jobs
$89.2K - $96.4K
8% of jobs
$96.4K - $103.5K
5% of jobs
$103.5K - $110.7K
2% of jobs
$110.7K - $117.8K
0% of jobs
$39.3K
$77.4K
$117.8K
How much do riva jobs pay per year?
What is a Riva?
What are the key skills and qualifications needed to thrive as a Riva CRM administrator?
What are some common challenges faced by Riva speech AI developers, and how can they be addressed?
What is the difference between Riva vs Customer Service Representative?
| Aspect | Riva | Customer Service Representative |
|---|---|---|
| Required Credentials | Customer service skills, familiarity with Riva platform | High school diploma, customer service skills |
| Work Environment | Call centers, online support, CRM systems | Call centers, retail, office settings |
| Industry Usage | Financial services, banking, insurance | Retail, telecommunications, hospitality |
Riva roles typically focus on managing customer interactions through specific platforms, requiring technical familiarity. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve customer interaction, Riva specialists often need platform-specific knowledge, whereas Customer Service Reps require broad communication skills.
What are popular job titles related to Riva jobs in Georgia?
For Riva jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Riva jobs in Georgia look for?
The top searched job categories for Riva jobs in Georgia are:
What cities in Georgia are hiring for Riva jobs?
Cities in Georgia with the most Riva job openings:

Sr. Salesforce Administrator
On-site, Remote
Contractor
Re-posted 13 days ago
Job description
This is a remote position.
Sr. Salesforce Administrator Job Description
Seeking a mid-level Salesforce Administrator with 2 - 5 years Salesforce Administration experience. This individual may have additional years of technical experience and have proven ability to analyze, design and optimize processes utilizing the Salesforce platform, increasing user adoption, and driving best practices.
Help continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions in support of the CRM Services product Road map. Our Salesforce user experience is important to us; therefore, the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction as a priority.
The Salesforce Administrator will be part of a high-performing and collaborative CRM Service team to deliver Salesforce Student Success Hub projects in support of undergraduate advising.The position will take direction from to the Applications Developer Manager and report administratively to the Sr. Director of CRM Services team.
Sr. Salesforce Administrator Responsibilities
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, organization wide defaults, sharing rules.
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- Sandbox environment management
- Manage less complex Salesforce integrations - those not handled by Salesforce Developer or Consultant/Partner.
- Identify, install, and maintain appropriate apps from AppExchange for event management, mass email, document merge, and more.
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
- Identify unused or underutilized platform features.
- Coordinate efforts on prioritized project and service requests with CRM Services leadership, team members and Office of Undergraduate stakeholders.
- Ensure platform changes are documented and communicated to end users and stakeholders.
- Data management to improve Salesforce data quality, implementing rules and automation as needed.
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
- User support tickets.
- Monitor and improve user adoption.
- New user and ongoing user training.
- Technical documentation.
- Working with integrated applications including Office365, Riva Calendar synchronization.
Requirements
Sr. Salesforce Administrator Required Qualifications and Background
- Strong Salesforce product knowledge and at least 2+ years of Salesforce Administration hands-on experience with Service Cloud, Education Cloud, Student Success Hub, or Experience Cloud.
- Certified Salesforce Administrator.
- Translating requirements into technical solutions
- Experience in change management and governance
- Training end users and key stakeholders
- Technical documentation
- Available and responsive to questions
- Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- A proactive attitude to platform enhancements
- Designing scalable, best practice solutions
- Excellent relationship-building skills
- Creative and analytical thinker with strong problem-solving skills.
- Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.
- Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
- Ability to assess the impact of new requirements on Salesforce and other integrated systems.
Desirable
- Trailhead - Ranger Level
- Trailhead Superbadges - Admin Super Set or App Builder Super Set
- Additional Salesforce certifications, e.g. Advanced Administrator, Platform App Builder
- Bachelor's/Postgraduate degree, or professional qualification
- Demonstrates continued personal/professional development.
- Active in the Salesforce community
- Experience with higher education processes preferred.
About BizTek People
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Portland, OR, US